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Vauxhall Zafira (and other models) Fires & Recalls
vauxhall-zafira-car-fires • 21 Feb 2017
878 signatures
Category: Customer Service
Target: Vauxhall owners affected by the recent Fires & Recalls
In October last year a Facebook campaign was started by Sue Freemantle and Claire Wheatley, two mums from Devon who had suffered a fire in their Vauxhall Zafira B. After contacting Vauxhall head office about her fire and being told it was just a one off thermal incident Sue wasn't convinced. She did some googling and found others had had a similar problem; worried by this she contacted her local paper who ran a story about her fire. Claire wheatley read the story and decided to get in contact as she had a very similar experience with her Zafira B. The two women made the decision to start up a Facebook group thinking they may find a few other owners that had had a fire. The response was hugely unexpected as within a couple of days they had over five hundred members and in a month over one thousand! It became quickly apparent that this type of car fire had been happening for years the first one they were told of going back to 2007.

Sue and Claire decided to make contact once again with Vauxhall and question these fires and the possible cause. Vauxhall responded to the concerns and conducted an investigation the result being that they believed that the cause was improper repairs and non genuine parts. They then began a non coded field action (not an official recall) this was the same process as the first recall that followed, the difference being it was a voluntary action by Vauxhall.

As the group grew more cases were documented and a pattern began to develop. As it became apparent that this was a bigger concern that they originally thought the DVSA asked Vauxhall to step up the action to an official recall. Around this time Jo and Dan Hunt and another member Gareth Thomas discovered that through their engineering knowledge they had suspicions that the actual root cause was not as Vauxhall were claiming. Dan spent months looking into the possible cause and made some worrying discoveries as a result.

At the beginning of the year it was decided by the group admins that help was needed to get to the bottom of what was happening with these fires as they were sure that Vauxhall were not acting as responsibly as they felt they should be. A publicist was contacted for advice on how to get the campaign more attention and hopefully get the group the help needed to take on Vauxhall. The group admins very pleased to have a response from The Sun who were very interested in following the campaign and helping to gather the information needed. An investigation was started by GBB Uk Ltd , this was because we needed an independent, unbiased investigation by a court approved forensic engineer.

In May we were able to state that the recall was not robust enough to ensure that these fires would stop , and indeed we were beginning to see a number of Zafira's that had had the recall work done going on to catch fire ! this was a huge concern and confirmed our doubts that the work being done was not sufficient. At round the same time Vauxhall announced that a second recall would begin in August (when the parts were available) this would have a number of different alterations to the original recall announced in December.

The whole situation has been and continues to be a complete debacle; with owners having to make numerous trips to dealerships , go without their cars for long periods (getting a courtesy/hire car was not always straightforward), owners have had conflicting advice from the dealerships, their cars returned with faults that they believe were not there before, several owners have had the car returned to them without a fully functioning HVAC system ( the whole reason for the recall was to make it safe and ensure it is working as it should!) Some owners have not had letters advising of the recall at all and others have had letters for Zafira's that caught fire months or years ago.

The Facebook group now stands at around 16,500 members , There has been a meeting in Westminster held by the Transport Select Committee, this was attended by the Vauxhall representatives Peter Hope and Charlie Klein and also Gareth Llewelyn and others from the DVSA. At this meeting it was revealed that Vauxhall had known of the issue for a long time before taking any action , the group question whether any action would have been taken at all without their intervention and campaigning.

Vauxhall have continuously denied that the ECC(electronic climate control)model is also affected ,the investigation has shown that there are questions to be answered regarding this.

As the investigation has developed we have discovered evidence that the issues are not just connected to the Zafira's and that there are similarities with fires in other models particularly the Corsa D & E. We could go on and on listing the various issues related to our campaign but the basic point here is there are known faults with these Vauxhall models the problem is the reluctance of Vauxhall to responsibly address these issues when they first heard of them, they appear to have buried their heads rather than take action to prevent distress, inconvenience or financial loss to their extremely loyal customers.

If you feel you have been affected in ANY way by this situation please sign our campaign, we intend to collate the experiences of those affected and look into whether there is a possibility of legal action to be taken. By signing the campaign you are helping to raise awareness of the problems that have been experienced by Vauxhall owners, unlike other petition sites Soapbox is able to collate the information you have given, they are able to contact you by email and therefore keep you informed of any progress they are making on your behalf. Soapbox is non-profit making and committed to getting results for consumers that have been badly treated.

Vauxhall Zafira (and other models) Fires & Recalls
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In October last year a Facebook campaign was started by Sue Freemantle and Claire Wheatley, two mums from Devon who had suffered a fire in their Vauxhall Zafira B. After contacting Vauxhall head office about her fire and being told it was just a one off thermal incident Sue wasn't convinced. She did some googling and found others had had a similar problem; worried by this she contacted her local paper who ran a story about her fire. Claire wheatley read the story and decided to get in contact as she had a very similar experience with her Zafira B. The two women made the decision to start up a Facebook group thinking they may find a few other owners that had had a fire. The response was hugely unexpected as within a couple of days they had over five hundred members and in a month over one thousand! It became quickly apparent that this type of car fire had been happening for years the first one they were told of going back to 2007.

Sue and Claire decided to make contact once again with Vauxhall and question these fires and the possible cause. Vauxhall responded to the concerns and conducted an investigation the result being that they believed that the cause was improper repairs and non genuine parts. They then began a non coded field action (not an official recall) this was the same process as the first recall that followed, the difference being it was a voluntary action by Vauxhall.

As the group grew more cases were documented and a pattern began to develop. As it became apparent that this was a bigger concern that they originally thought the DVSA asked Vauxhall to step up the action to an official recall. Around this time Jo and Dan Hunt and another member Gareth Thomas discovered that through their engineering knowledge they had suspicions that the actual root cause was not as Vauxhall were claiming. Dan spent months looking into the possible cause and made some worrying discoveries as a result.

At the beginning of the year it was decided by the group admins that help was needed to get to the bottom of what was happening with these fires as they were sure that Vauxhall were not acting as responsibly as they felt they should be. A publicist was contacted for advice on how to get the campaign more attention and hopefully get the group the help needed to take on Vauxhall. The group admins very pleased to have a response from The Sun who were very interested in following the campaign and helping to gather the information needed. An investigation was started by GBB Uk Ltd , this was because we needed an independent, unbiased investigation by a court approved forensic engineer.

In May we were able to state that the recall was not robust enough to ensure that these fires would stop , and indeed we were beginning to see a number of Zafira's that had had the recall work done going on to catch fire ! this was a huge concern and confirmed our doubts that the work being done was not sufficient. At round the same time Vauxhall announced that a second recall would begin in August (when the parts were available) this would have a number of different alterations to the original recall announced in December.

The whole situation has been and continues to be a complete debacle; with owners having to make numerous trips to dealerships , go without their cars for long periods (getting a courtesy/hire car was not always straightforward), owners have had conflicting advice from the dealerships, their cars returned with faults that they believe were not there before, several owners have had the car returned to them without a fully functioning HVAC system ( the whole reason for the recall was to make it safe and ensure it is working as it should!) Some owners have not had letters advising of the recall at all and others have had letters for Zafira's that caught fire months or years ago.

The Facebook group now stands at around 16,500 members , There has been a meeting in Westminster held by the Transport Select Committee, this was attended by the Vauxhall representatives Peter Hope and Charlie Klein and also Gareth Llewelyn and others from the DVSA. At this meeting it was revealed that Vauxhall had known of the issue for a long time before taking any action , the group question whether any action would have been taken at all without their intervention and campaigning.

Vauxhall have continuously denied that the ECC(electronic climate control)model is also affected ,the investigation has shown that there are questions to be answered regarding this.

As the investigation has developed we have discovered evidence that the issues are not just connected to the Zafira's and that there are similarities with fires in other models particularly the Corsa D & E. We could go on and on listing the various issues related to our campaign but the basic point here is there are known faults with these Vauxhall models the problem is the reluctance of Vauxhall to responsibly address these issues when they first heard of them, they appear to have buried their heads rather than take action to prevent distress, inconvenience or financial loss to their extremely loyal customers.

If you feel you have been affected in ANY way by this situation please sign our campaign, we intend to collate the experiences of those affected and look into whether there is a possibility of legal action to be taken. By signing the campaign you are helping to raise awareness of the problems that have been experienced by Vauxhall owners, unlike other petition sites Soapbox is able to collate the information you have given, they are able to contact you by email and therefore keep you informed of any progress they are making on your behalf. Soapbox is non-profit making and committed to getting results for consumers that have been badly treated.

Vauxhall Zafira (and other models) Fires & Recalls
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Latest signatures
Ali2 (21 Feb 2017)
Chrissie (13 Feb 2017)
"Test from user Chrissie"
janetweller (13 Feb 2017)
JVC- (12 Feb 2017)
"Vauxhall need to come clean and admit the Zafira B has a design defect ! My car is currently worth a lot less than it should be because of the fire issue ! I demand compensation from Vauxhall to provide me with the difference in the value of what my car should be worth and what it is currently worth ! "
Nimbles (12 Feb 2017)
"Test from Nimbles"
Leo (10 Feb 2017)
"Test Jo "
Dan-the-man (10 Feb 2017)
"Test"
Susan-Freegrove (10 Feb 2017)
"Am worried the car is pretty worthless now due to the fire issues. Have had the 2 recalls done but am still unsure as to the safety of the car ... but have no option but to continue to use it. Worried insurance will be higher this year too with all the publicity."
Emmajchloe (09 Feb 2017)
"07 plate zafira, went in for recall came out with both front driver vent covering snapped off and the rear vent covering. They had placed it back on but as the clips are snapped off they fall off when driving over bumps. Vauxhall said these were not touched during the recall work. Company is an absolute joke!! "
Rbretth (07 Feb 2017)
"I have a 10 plate Zafira that the heater packed up a week before going into the garage for the second recall. Recall was sorted but the heater problem was apparently down to low coolant. The suggested fault potentially being a leak in the rad.. quoted £700 for the repair but chose to shop around rather than shell out at main dealer ..... big mistake! In the time it took for me to get the car booked into a garage for a second opinion the car overheated (no warning light on Zafira's) and blew head gasket and ceased engine - now faced with £2k bill for 2nd hand engine (from another zafira that caught fire!) or can pay £4K for reconditioned engine or scrap..... with the car now worth fixed only about £3 to £3.5k it not a great outcome! Annoyed that main dealer didn't point out the risk and just as annoyed I didn't twig that low coolant = engine risk! Wish damn thing had caught fire!!!! Grr!"
Nick80 (07 Feb 2017)
"We purchased this car, and now fear for our children's lives as we are forced to drive this car as we do not have finances to get rid of this ticking time bomb! "
Ian-Macpherson (07 Feb 2017)
Paul-Green (07 Feb 2017)
"Save and purchased a car I wanted for a long time. Now worried every time I use it. "
Paul4ema (07 Feb 2017)
"I have an ecc model and really worried that my car could be involved if I knew bout these problems would never of bought this "
Shelly2114 (06 Feb 2017)
"Thankfully we didn't have a fire but sold our car at a huge loss as we didn't feel safe driving it with children in the car "
FB-user-95143 (06 Feb 2017)
"These zafiras have lost us money, they have devalued so much since the recalls. Since the last recall I've had to have a gearbox rebuilt, a new alternator, new clutch hose and a new battery. How is this acceptable? Do you think we have this type of money to keep throwing at a car that is a death trap? My children's lives are at risk everyone they travel in the car but I have no choice but to use it. Vauxhall need to stand up and be acccountable !!!!!!!"
Danielle (06 Feb 2017)
"I have a zafira i hate deiving it when i smell something bad i always panick and get out i have 3 kids and cant afford a new car "
Biff (06 Feb 2017)
"I'm concerned as I have a ecc model and have been told there fine. "
Jadehellewell (06 Feb 2017)
"My car fire was 03/10/2015, we had bought the car 23 days earlier from ARNOLD Clark. It set on fire as I went to take my dog in to the dog groomers. Assuming my husband and three children where dead, youngest 7 weeks. It's been the worst experience ever!"
Adele (06 Feb 2017)
"Hi my Zafira set on fire June 2016 the fire started coming from the vents in the car Vauxhall was informed and said they was investigating it but then said they was nothing they could do which left us with no car after the insurance only settled remanding finance "
Shaun-Millson- (06 Feb 2017)
"My Zafira VXR caught fire outside my work in July 2015. I feel as though we, the customer, have been shoddily treated by Vauxhall. The car was my pride and joy. I'd had work completed on the resistor in the previous December. It was fully serviced by Vauxhall Dealers and kept in pristine condition. There was no reason for it to set on fire."
Chrislangran (06 Feb 2017)
"I have both recalls, was unaware of the issues until I received the first letter. Although I have not had a fire in am not comfortable using the car with my 4 children 1 of which has additional needs and has a lot of appointments. This car is on finance and I still have a year to go over £10.000 for a car we now hardly use"
DavidMB (06 Feb 2017)
"Bot had a fire, but as am disabled and have COPD I am VERY concerned every time I have to drive mine. Only just had my one and only letter advising me of the recall. Disgusting non service Vauxhall"
chris1cook- (06 Feb 2017)
"Have a Vauxhall Zafira 2011 model paid 8000 for it 2 years ago,still paying for it has Carnt afford another car has this has devalued so much and no one whats them because of the fires."
Cat121 (06 Feb 2017)
"Seriously disappointed in Vauxhall- I'm a childminder and most days have up to 5 under 5's in this car. I can't sell it without a huge loss and parents are understandably nervous (as am I even when it's just me and my own children). I haven't dared tow our caravan since this all came out so it's sitting there unused for over 12 months. I genuinely worry about how my assistant and I will safely and quickly remove 5 children (all in 5-point harness childseats) if a fire starts in this car. What will it take for them to do the right thing? I will never again purchase a Vauxhall purely based on their inadequate and dishonest approach to this whole issue."
Liam (06 Feb 2017)
"57 plate zafira 1.9 Cdti smoke coming from the vents whole car was gone in minutes."
Andrea05 (06 Feb 2017)
Stephen-Adams (06 Feb 2017)
"Our Vxr zafria burst into flames whilst I was driving luckily my four children were not in the car !!! I've lost out on thousands of pounds."
Nathan-Jackson (06 Feb 2017)
"Luckily we have not had a fire but my wife espicially is too scared to have the children in the car. Because of this we have been forced to purchase a different car and now have a Zafira sitting on our drive which we have to pay our finance on it and can't even get anywhere close with the cost to pay off the finance as the value of the car had dramatically dropped. Vauxhall we feel so let down by your cover up! "
Malone (06 Feb 2017)
"My car went afire while driving "
Joe (06 Feb 2017)
"September 6th 2015 drove 3 minutes down the toad to the local shop and the images dhow you the result. Scary"
Taff163 (06 Feb 2017)
"I had a 3 week old Antara, burst into flames I put it out, Vauxhall not interested, they have had the car for 6 months now, I am still paying for it. !!"
Mdr17069 (06 Feb 2017)
"I have a Zafira b ecc model and the heating system has been very dodgy every since buying the car. It's worrying as Vauxhall won't even do recalls on the car as they say it's not part of the recall. "
Rachel-blades (06 Feb 2017)
"My girlfriends car began to smoke from the dash board after a short journey and upon pulling up on to her drive with in the time it took to remove our child from the back seat the car was fully ablaze and proceeded to burn completely to the ground nothing left of the car damage to her rented property including garage garden drive front door all which had to be paid for by her and as it stands now no longer have a car which she has just finished paying off and can no longer afford to insure another car one highly stressful ordeal! "
Daz-w (06 Feb 2017)
"I haven't had a fire yet and although both recalls have been done I don't feel save in this car especially with my kids in it. Do not use heaters just in case as carnt afford for my car to go up on flames. "
chrisbuston (06 Feb 2017)
"Ours caught fire in Sept 2013. Wife, friend and 2 kids in the car. Daughter still talks about it now. She was 3 at the time. Lost money on insurance payout. Lost contents of car too. "
whiskers (06 Feb 2017)
"Not had a fire, but too scared to use the heater properly even after recall 2. Vauxhall have been so dishonest and dismissive that I have no faith in any assurances they make regarding safety. Would love to get rid of this car but it's lost nearly all its value because of the fire risk. "
Kelly-hill (06 Feb 2017)
"My zafira was one of the affected cars had awful noise coming from above the glove box was told to use heater on setting 4 until it went to the garage turned heaters off as it made the noise worse car was impounded for 6 weeks given a hire car that had a massive excess so couldnt use anyway as i have 5 kids and didnt want to risk any damage, second recall has been compleated now also, car doesnt feel safe at all i hate driving it and dont trist a word vauxhall say "
Jacky-Weller (06 Feb 2017)
"Jacky Weller"
Steve-Cachia (06 Feb 2017)
"Last feb my corsa burst into flames on my driveway. Caused extensive damage to house and 6 months of work to put right. Vauxhall have handled the whole incident horrifically. I'd be happy to speak to and offer up any sort of further detail for the purposes of getting vauxhall to admit liability and failure."
Tuckmeister (06 Feb 2017)
"We bought a brand new zafira 5 yrs ago and they obviously knew the problems then so why keep selling them, I am now in a position financially where I cannot afford another car, had both recalls done but still at the back of my mind what's going to go wrong, will it take someone's life for Vauxhall to accept responsibility, I think not"
Claire-Wheatley (05 Feb 2017)
"Started this campaign/Facebook page after my car caught fire with me and my husband narrowly escaping!!"
Kirstie-stan (05 Feb 2017)
Kerenza (05 Feb 2017)
"A very worried Vafira owner"
David-wilkinson (05 Feb 2017)
"Had a 2003 zafira and caught smoke coming from under dash as I was driving luckily my children and wife were not in the car at the time we had just getting back from holiday on the same day as this happened very lucky for it not to have happened while we were on our way back as it could of be catastrophic a lot worse than it already was "
Mazza (05 Feb 2017)
"I had to sell my zafira as I couldn't take the risk of it catching fire with my two disabled sons on board. I've lost money as a result of this. "
Jesswild121191 (05 Feb 2017)
Emmakad (05 Feb 2017)
"Had constant problems with heater fan, car caught light when I was 9 months pregnant with 2 small children and the dog in the car. Total right off and extremely scary and stressful"
Claridge (05 Feb 2017)
"I had a Zafira B, being a childminder I needed a reliable 7 seated car. I had nothing but problems with it 6 months after I got it. With all the heater problems and recalls I could no longer risk having 4 children in the car under the age of 4 in car seats, and at times the rest of the car full of older children. If the car was to set light I would never get all the children out. It was impacting on my business as parents did not want their precious children driven around in a potential death trap. I also have a step daughter who is disabled after having a brain tumour and then a stroke which also meant I needed a safe reliable car for her too without the thought of not being able to get her out of the car in time too. This lead to me having to trade it in for another car not only did I get a very low trade in price I was now faced with an expense that i really didn't need. My self and all the children where terrified everytime we went out in the car what that must have put my own children and the older childminding children through emotionally is terrible worrying because we was unable to have the heater on when it was freezing cold, unable to de mist the windows without panicking that it may start a fire and having to go through regular fire drills in case it did happen. Vauxhall are playing with people's lives!! Is it really going to take someone to die for them to admit that there is a problem and to sort it out????"
Sandra (04 Feb 2017)
Haze (04 Feb 2017)
"Water ingress it has got in every wear. Vey bad disgn fault. That cost me £978.00 Vauxhall we need answers. X"
wayne (04 Feb 2017)
"I've had to take two days off work for both of the recalls as they had my vehicle for a total of 18 hours over two separate days "
Boxey (04 Feb 2017)
"I lost big money on selling my Zafira, I bought the car with the intention of keeping it for years, after two recalls and only three years old I got shut, couldn't take the worry. "
Lisa-j (04 Feb 2017)
RLaw (04 Feb 2017)
Vickyr (04 Feb 2017)
"Car fan stopped working after 1st recall in April, fixed in October 2nd recall it then stopped working in December, they replaced heater again and the wiring. Don't feel safe getting new car v soon. Never will I buy vauxhall again this is 3rd vauxhall. "
Lee-Corbett- (04 Feb 2017)
Ruth-Wyatt (04 Feb 2017)
"Have had both recalls, don't feel safe driving car as have a SEN child on board most of the time. Both times car was in garage for recall I was left to walk home and back (6 mile round trip through lanes) and had 2 days off work unpaid. I know that is better than risking the car not being checked but come on Vauxhall sort this out we are mainly families with small families and you are risking all our lives. Volkswagon can compensate why cant you"
Rob's-Shout (04 Feb 2017)
"I bought a Zafira Elite with a Gowrings wheelchair access conversion in 2011, so I could take my stepfather anywhere he wanted to go. As it is an ecc model it is "not effected" by any recall. However, having cost around £20,000 from new, it has no value at all to any potential buyer. I hate what Vauxhall are doing to all the Zafira B owners by cutting corners in design and production, just to lower unit costs. Lives have been put at risk and real fear put into the hearts of many drivers. I sincerely hope that parliament eventually take the correct steps and force Vauxhall to take responsibility. "
KR3110 (04 Feb 2017)
"We bought a the Zafira last Feb after being reassured ours wasn't an affected model. Within weeks of purchasing we received the recall, we had been sold a car via a dealer without the 1st recall being completed. I have 2 young children and I hate driving the car now for fear of something happening when they are with me. Stuck paying for a car I hate and can't afford to get rid of and is worth so much less than what it was purchased for."
Stu250 (04 Feb 2017)
"Being a Zafira owner and experiencing the incompetence of Vauxhall they need to take ownership and responsibility for their defects. It's about time Vauxhall did the right thing and took the cars of the road before theres a fatality. "
Terrisaffamom- (04 Feb 2017)
"I am a Zafira B owner. I am scared every time I get in the car, even more so when I have my children and elderly disabled mother in the car. If I could afford a new car I would certainly get rid of the Zafira. "
Mrsali- (04 Feb 2017)
Mim (04 Feb 2017)
"November 2015 our zafira went up in smoke in a minute. Fortunately our young children and disabled foster child were not in the car - we would NEVER have got them out in time."
Pauleast (03 Feb 2017)
"No longer feel safe in my zafira. I have 4 children. The youngest being 1 and a half. I just pray that I can get them out in time if it go's up."
gordy (03 Feb 2017)
"My Zafira caught fire with my partner 6 yr old son on board..totally destroyed but we managed to get out just in time"
Elad1969 (03 Feb 2017)
"My zafira 2007 went up in flames whilst driving at 50mph in October 2015. "
lauren-wilk (03 Feb 2017)
"Our zaf also went up in flames, luckily we had no children in the car at the time and there was only my husband who was safe."
Marie (03 Feb 2017)
"Ours went up in flames a few yrs ago"
Katja (03 Feb 2017)
"Bought my Zafira new in 2013 as I'm a childminder and needed the extra seats. It's now a constant worry having other people's young children in various car seats should the worst happen. Not a good feeling driving around like this but unable to change cars and why should I have to ? Really hope something will get done !! "
shorty (03 Feb 2017)
"My car went up in flames in Aug 2015, myself, wife and 2 child minded children in the car. Vauxhall weren't interested then and are still not interested."
Chris-monks (03 Feb 2017)
"I can't understand why vauxhall aren't complying with their customers over this issue as their lucky there has not been a fatality up to now "
Scotty9180 (03 Feb 2017)
"Vauxhall really does need to take them all off the road how long till it happens again and the worst happens and kill a family then what will they say "
Waynehanna- (03 Feb 2017)
"The position from Vauxhall with this has been nothing short of a disgrace. People's lives have been at risk while Vauxhall have known about the issue and done everything they can to avoid addressing the thing properly. "
EE (03 Feb 2017)
"So many people need to feel safe in their cars & they just don't at the moment."
Bexbutton (03 Feb 2017)
Shale (03 Feb 2017)
"I fear when I have my kids in the car, especially when driving on the motorway as its dangerous to try to get the kids out its about time vauxhall took responsibility for their mistakes and compensated everyone so we could all buy a safe family car! "
Donnano8 (03 Feb 2017)
"Bought the zafira not knowing it was a car affected, if I did I would have never of bought as I have 3 children. Not much I can do now as do not have the money to buy a new car and no one is willing to buy this car off us. "
Lucy6789 (03 Feb 2017)
"Couldn't be more fed up with my car it's been nothing but trouble, I'd love to sell it but feel to guilty to sell it on and it's de valued so much it's not worth the trouble. "
Keesiebird (03 Feb 2017)
"My Zafira caught fire in January 2013, approximately 3 months after I had had the heater fixed (previously only worked on setting 4). It had been sitting on my drive for several days as there had been snow and the first time I came to use it, I literally got a few yards up the road when smoke started to come from the glove box area on the passenger side. Within a matter of minutes I had to pull over and call the fire brigade. By the time they got to me, my car was well and truly alight and written off as a consequence."
Dec545 (03 Feb 2017)
"My zafira went also went on fire with my children in the car"
Michelle-white (03 Feb 2017)
"Had two recalls done, car was fine when it went in for secondand passed the well vehicle check two days later clutch flywheel and gearbox went, not economical to repair "
Lisa-marshall (03 Feb 2017)
"So angry with the way the car has disvalued and the way this has been dealt with. The worst thing though is how unsafe you feel driving your own car with your children in. I'm not lucky enough to be able to get another car in finance others I would of done a long time ago. Sadly I have to keep it and just hope that the 2nd recall has worked . "
Natalie-Stephens (03 Feb 2017)
"I have been very anxious driving & owning one of these cars since finding out about fires! A drive on the motor way past truck smells or through the countryside filled with log fire smoke I panic, wondering if this is now the time my car will set alight. I'm a nervous wreck but own an elderly Great Dane & the zafira is the only car we can fit him in, along with our two young kids 3 & 1! I can't park up & run in with groceries while the kids are sleeping as I'm afraid for their safety. So I have to wake them up, go through an hour of melt downs before I can get the groceries. It's definitely caused me to over worry about any extra minute in the car & also made life harder when I need to stop off somewhere to collect something & have to take both kids with me & put them back in again after 2minutes! "
Iscoggs75 (03 Feb 2017)
"Our car caught fire on the M3 in July 2015. I was in the middle lane when smoke appeared by the tax disc holder on the passenger side of the car. I managed to pull over and within minutes the car was a blaze (see photos) We lost our car, no claims bonus and considerable contents in the car, most of which he wasn't covered by the insurance. The insurance didn't cover what we owed on the car so I have had to get a company car as we could afford to replace it while still paying the outstanding money. Two days following the fire the whole family where due to go to Butlins on holiday. I dread to think what may have happened if all of our children had been in the car."
Cshep (03 Feb 2017)
"My car burnt out left me out of work for 5 months was told down to in proper repairs and was a 1 off and vauxhall apparently didn't know of any more like it. Lies lies lies"
TC (03 Feb 2017)
"Had both recalls on my zafira. Nothing but problems since. Rattling dash Faulty hazards"
Vicky16 (03 Feb 2017)
"My car caught fire Feb 13 with myself and my 3 children will never forget it"
Trudsi (03 Feb 2017)
"To know i brought this car requesting a safe car as my previous locked my children in randomly due to faulty electrics, and vauxhall were aware and did not inform anyone. I am disgusted and then some. But cant afford to buy a new car."
craig-scally (03 Feb 2017)
"craig scally. We had a fire in our zafira me my wife and 3 kids were in the car when it went up in asdas carpark "
Daniella (03 Feb 2017)
"I drive a Zafira which has now had both recalls however the stress and anxiety this has caused through the whole process has been immense. I have a 6 year old and an 8 year old and over 10 miles of school runs a day which frightened me ever single day and my car sat on my drive unused for the whole of the last school summer holiday because I was to afraid to use it in the heat. This is unacceptable and totally unfair."
Road Runner (03 Feb 2017)
"Test"
jimmy (03 Feb 2017)
"Test"
Davidbullfrog (03 Feb 2017)
"Hi, my Zafira which was aTaxi burst into flames on 20/06/2012. I have had to pay inflated taxi insurance since the fire was recorded a fault. Totally unacceptable and I would like to be compensated for the increased premiums I paid and the loss between losing the Zafira and having to replace it. This is not including the work I lost in the meantime which also had a financial impact on me. David Miller"
AnubisK67 (03 Feb 2017)
"Bought a Zafira as it met all our needs, was unaware or recalls until I came across Facebook page....had problems with car including HVAC system.....took car back to dealer but lost money when he agreed to take back on legal technicality.."
Clive (03 Feb 2017)
"My car went up in flames in June 2015, whilst I was working as a childminder. I was very lucky that I got the child out and to safety I was out of pocket due to the child seats in the car that the insurance didn't cover"
ClareL (03 Feb 2017)
Charlette (03 Feb 2017)
"I have a 11 plate zafira b Has been to vauxhall for both recalls I now have burning smell coming from car, where vauxhall choose to do nuffink about...I'm driving a death trap"
VCW (03 Feb 2017)
"My car has had all of the reworks done but I am constantly worried about fires. If I change my car I will be at a loss. "
SamanthaH88- (03 Feb 2017)
"My zafira has been recalled twice, it's been an absolute nightmare! I'm scared to drive it and I have 3 children, I've had two scares already where smoke was coming from the bonnet! And burning smells , Had to get the kids out of the car as quick as I could and leave the car in the middle of the road and call the fire brigade! I'm an absolute bag of nerves because of this! "
Mccomb3 (03 Feb 2017)
Justine- (03 Feb 2017)
"I have had my zafira recalled twice now, not so long ago I had to pull over as my heater smelt like smoke I was worried sick it was going to catch fire! We payed a lot of money for our car and it's a worry to drive everyday especially with 3 children!"
Yvo (03 Feb 2017)
"August 2016 my 2012 Vauxhall corsa sxi 5door burst into flames whist I was driving down the road with my kids in the back.insurance have paid value of the car but because it was on finance I've been left with a bill for interest. Contacted Vauxhall on numerous occasions they said they would investigate then heard nothing since and no reply's when I contact them. They're a joke if my car was a 3 door my children would not have got out of the car"
Boomer1_uk (02 Feb 2017)
Kristien83 (02 Feb 2017)
"I lost a car to the fires. My car was one of the first to catch fire and Vauxhall didn't care"
Kezza23 (02 Feb 2017)
"I think it's disgusting how Vauxhall have treated their customers ... I personally would never go Vauxhall again .. having five children and a car with a fire hazard is a massive worry , to the point I don't even want to drive it , being unable to afford to purchase another 7 seater I'm in a no win situation .... £7300 we paid and to think if I was to sell it we would be lucky to get £1500 ... it's quite a drop , we face these risks every time I step foot in the car worrying if I'd be able to pull kids out on time and the paranoia every time thinking yr smelling burning n pulling over to check alla okay .... I so wish I didn't buy this car , Vauxhall should be ashamed ! "
Urbun (02 Feb 2017)
"60 plate Zafira - owned from new affected by recall. In garage three times for recall fixes. On third time came out with heater air direction not working! Always serviced by main dealer. When I asked dealer what trade in value was, I was told "they aren't worth much now due to negative press" I think Vauxhall need to offer to buy the cars back so we don't lose out. CW are doing this in US"
Sallywl (02 Feb 2017)
"Fully support this :) "
Sarahclay (02 Feb 2017)
"Have my full support "
Jo-Darke (02 Feb 2017)
"Fully support this campaign as we had a fire in 2013 and bought another Zafira prior to this problem being brought to our attention, which we still have."
Carrie-Anderson- (02 Feb 2017)
bradbury1982 (02 Feb 2017)
"Lost my car to this fault in October 2015 "
Drlpickles (02 Feb 2017)
"Had the car for 10 months. Went on fire with children in the back and vauxhall have been terrible to deal with no sympathy what so ever from them"
Robyn-Duffin- (02 Feb 2017)
"Our car.caight fire with all 3 of my kids in back while Inc Donaldson drive through was a ball of flamed within 3 minutes luckily my husband and few other men pushed away from ppl on time "
Freddy1 (02 Feb 2017)
Windram (02 Feb 2017)
"We lost our zafira August 2012 to fire it only had 30 odd thousand miles on it .I was going to a Jesse j concert with my kids and a friend stopped in at mc Donald's for something to eat drove off and smoke started to drive off when smoke started bellowing from glove compartment drove over a roundabout parked up got every one out and within what seemed seconds the car was engulfed in flames ,if I had made it onto the A1 road I dread to think what would of happened ,anyway insurance paid out but not what I thought it was worth .Think it's about time Vauxhall sorted this all out"
Michael-Shipham (02 Feb 2017)
"We had a fire in November 2015 on a 17 month old car we had from new never had work done except the yearly service through vauxhall "
Bridgette (02 Feb 2017)
"I have been affected my car went on fire in September totally destroyed."
Sarahmc (01 Feb 2017)
"I'm an owner of a 06 zaffy . It's been nothing but worry worry worry .it took me ages to save up for and I'm stuck with it , no chance of selling or trading in as it's not worth anything .my back windows don't work and my c/l has a mind of its own especially when it comes to the rear doors .even if the worst happened and it caught fire my insurance would only pay market value ( which because of vauxhall and only vauxhall!!!) About the same price as a tin of waitrose beans !!! The recalls that have been done have also caused more problems as now my windscreen will not demist and I can't see half the time unless driving and physically wiping with a cloth ( how safe is that exactly) and when I spoke to the garage they want money to even look at it let alone put it right .money that I don't have and therefore stays unsafe .thanks vauxhall as if life isn't bad enough you have to really rub it in "
Dawn-maz (01 Feb 2017)
"I own a zafira b. Really nervous about driving my 5 children around esp as 3 are in car seats. Bought a 7 seater so myself husband and children can go more places but it isn't happening and we only go in it if we really need to."
Melissa (01 Feb 2017)
"As an owner of an affected Zafira B it makes me nervous to drive my car with my children as it may go up in flames at any moment. I have also had to put my car in for the recall work leaving me without my car during the recall work and meaning I had to taxi there and back."
DRIFTER75 (01 Feb 2017)
Jude (01 Feb 2017)
"My Zafira has already had smoke problems in the car but went for it's recall and was fine. It now needs major repair for an unrelated engine matter but I can't justify the repairs when the vehicle is too dangerous for my children to travel in. "
Nutjob (01 Feb 2017)
"The zafira I own smells highly after a recall of wax I brought this car for my children to travel in and I'm petrified that it may catch fire I keep receiving letters stating it needs a 2nd recall which was suppose to happen in September but have been told by vauxhall I had taken it in in December which is untrue the clutch csc is also a common fault and went on me in the middle of a dangerous road I'm struggling to sell no one wants them "
Kchurch (01 Feb 2017)
Allie (01 Feb 2017)
Kempy (01 Feb 2017)
"Its been a nightmare this took so long to come out, not nice driving your two kids about knowing it could catch fire. Even more annoyig after the 2nd recall they ring again to say sorry it looks like we didnt replace the motor as per the recall spec... even though i jave paperwork telling me ts been done to the recall spec. Inconvenient if nothing else but more importantly the errors and lack of care and attention from vauxhall to rectify swiftly and with due care has been appalling."
Kev (01 Feb 2017)
"Cars got no value now since the recalls have been done nothing but a death trap feel unsafe driving "
Merrick (31 Jan 2017)
"I understand the cost involved for Vauxhall must be eye watering, however there is no price you can put on somebodies life...i feel ever so sorry for the people who have had to experience the fires first hand. I would love to be able to give the car back but i'm not even half way through my finance and simply cannot afford to, i only use the car when i absolutely must and sometimes feel like i am failing as a father when i have to put my children in there. We have a drill setup and an emergency glass breaker/seatbelt cutter as a worst case scenario. Sort it out Vauxhall, its time to step up."
Lucyloo (31 Jan 2017)
"I have a vauxhall zafira and feel unsafe driving my young daughter in it "
Chez08 (31 Jan 2017)
Vectraowner (31 Jan 2017)
"Our 2005 vectra overheated during 3hr drive. Mechanic couldn't believe the scorching behind the dash and reckoned we were very lucky that we pulled over when we did, otherwise it would have set fire. "
Amongthestars (31 Jan 2017)
"I have a 2007 Zafira. I cannot afford to sell it as the market is flooded with unwanted Zafira's and it seems practically worthless. I have 4 children whom I feel I am endangering every time I buckle them securely into their car seats! How would I get all 4 out as fast as a fire takes hold? Is my car safe? How many recalls will Vx do before they fix the problem? I hate driving my car to the point where it mainly sits on my drive! Whenever another recall/ inspection is announced it means another visit to Vauxhall, who are in another town 30 min's away! Time off work wasted! And to top it all Vauxhall don't seem to have wanted to do anything at all in the first place or at any stage throughout the proceedings. If it wasn't for the work of the Facebook group I wouldn't even know I was driving a death trap let alone have had remedial work to rectify it's original shoddy design."
samginge (31 Jan 2017)
"I have a zafira 2006 reg, I can't afford to replace as know one will by it. It's been recalled twice and everytime comes back with further problems. I'm always scared to drive it with my three children inside because what if it goes up in smoke.....I can't save them "
goaten2000 (31 Jan 2017)
"Purchased the car 12 months ago as a family car for my wife to use, without knowing about the fire risk at the time. I worry about every journey that she takes on her own with our two young girls. They are in child seats with buckles they can't undo themselves. If anything was to happen, my biggest worry is whether my wife would be able to stop, undo her buckle, be able to even open the back doors (a common design fault problem with the rear door loom which Vauxhall will not fix without charging) and get the kids out in time - we should not have to worry about this!"
Jo-Anne-C (31 Jan 2017)
"I bought my Vauxhall Zafira (2010) car in August 2015 in order to facilitate my childminding business. I am so disappointed in Vauxhall as they sold this car to me knowing that it was a hazzard. With this in mind it strikes me that they have absolutely no moral standing. This is a family car. It can have up to 6 children in it at anyone time. How on earth did they think people could get these children out in time in the event of a fire. This defective car has affected by business and will continue to affect my business. As who on earth would want their child transported in one of these fire hazzards! I can not afford to change my car. I am a start up business. It will be a while before I'm in the position to do this. I am therefore having to get children out of the car on petrol station forecourts when I have to go anf pay for my fuel as the car could go up in flames while I'm in the shop. There are many many more situations where this senario is repeated time and time again e.g. school pick ups and dropping children at afterschool activities. I am disgusted that Vauxhall have not addressed this issue sooner. We would probably still be in the dark if it wasn't for the team behind Vauxhall Zafria Car Fires hadn't started their campaign. The recalls haven't made me feel any safer. I want to get rid of my car and I want a full refund. Vauxhall knew the car was a fire risk when they sold it to me. Therefore they shouldn't have sold it to me. It's very simple. "
Jodi (31 Jan 2017)
"Jodi paterson"
Maryr (31 Jan 2017)
"I've spent over £2000 on repairs to this car and now the flashing coil light is on again. My car is now worthless because of the fires even though I've had all the recalls done. Absolutely disgusted with vauxhalls attitude. Will never have another vauxhall "
Loubylou75 (31 Jan 2017)
D-Hellawell (31 Jan 2017)
"I bought my first new car in 2012, this was my third Zafira. I have had all recalls done and suffered the inconvenience of taking the car in for repair. The problems has left concerned about safety even after the recalls. I have a car that has now devalued significantly and will be difficult to trade in for a realistic amount. We have had 5 Vauxhalls in total - there will never be a sixth."
Kayleigh- (31 Jan 2017)
"My zafira is a death trap, we have 4 children and I'm worried for our life's!! It smells of smoke when the heaters are on so we do not use it anymore! It's wasting money on our front! "
Stuartg (31 Jan 2017)
"Poorly handled from the start by Vauxhall and show no care or compassion to their 'customers'"
Leeanne (31 Jan 2017)
"4young boys 1been a baby I hate going out in it i have had to sit my oldest son down to tell him if I say he needs to jump through from back to unbuckle his brother seat belts to help me get them out to safety this is something I shouldn't have to explain to my child 😡😠"
Carly2785 (31 Jan 2017)
"Having 2 children who have life limiting conditions they require a lot of hospital appointments. I've been worried every time I've had to drive the car and not to mention having the children in a freezing car during the winter as I couldn't use my heating! My car is also now only worth a pathetic £600! I've lost over £3k in the space of 18 months on this car!!"
Emmerr24 (31 Jan 2017)
"Fed up of having to loose my car for a whole day due to recalls, and the loss of value my car has incurred because of Vauxhall ignorance!! this needs to be sorted "
Kevin6 (31 Jan 2017)
"Lost a fortune when I sold it, but had to as no trust in the car to carry my 3 children. But then who would want to buy one at market price when Vauxhall have lied so much."
Brian-milner (31 Jan 2017)
"Pleased my car is now supposed to be safe. But Vauxhall have told us that before 😢"
Elainew (31 Jan 2017)
"Do the right thing and sort this mess out. "
HannahB (31 Jan 2017)
"Have a ECC model and don't trust it at all! Nervously checking the glove box for any signs of heat or smoke at driving intervals isn't really great!! Plus the fact the it's worth practically nothing now is disgusting! I worked hard to buy new cars and then have cash value in them and then eventually trading in for this heap of junk.. so now I have no value in the car and have to start all over again!! "
Trayanne (31 Jan 2017)
"I have 4 children one being a baby. I'm terrified of going long distance in the car, won't use the heater even after both recalls and carry a emergency hammer just in case. I saved for a people carrier and chose the Zafira based on space and being what I thought was a trustworthy family car. I now feel trapped with this vehicle. "
Rhiannon (31 Jan 2017)
"I have a 06 zafira and cant sleep at night for worry that it could go up in flames at any moment and i have 3 young children. I already suffer anxeity problems so this is making worse. i have just last week had the second recall done but this hasnt really settled my mind as the thought is still there of what if this still doesnt repair the issues like we all experianced with the first recall.... i have lost faih in mu car completly bow and will necer feel safe in it but i just cant finacially afford to sell it and buy a different car especially as my zafira wont be worth half as much as it should due to the recalls."
Leaduff (31 Jan 2017)
"We carry oxygen for our disabled daughter and four other children and the anxiety it's caused just putting them in he car every day is unbelievable!! Hate using it "
Dave-levers (31 Jan 2017)
"not happy with Vauxhall,after both of the recalls had been carried out i found myself with the blowers in my Zafira only producing"warm" not hot air,windscreen misting up constantly and not defrosting on a freezing day. Travel to and from work for an hour each way on these cold days isn't pleasant when temp is just above freezing. Before the recall the heater worked fine and would heat up within 15-20 minutes. They told me at the Vauxhall everything was fine(they said they had checked the pipes to the radiator,heater matrix and thermostat) and working correctly on its 3rd visit(had no interior lights upon collection or hot air) sometimes there is a burning smell, vents don't seem to push any air through into the cabin at times. i have 4 teenagers and partner but dont like travelling far now(and wont until i know everything has been fixed correctly) so no journeys which are longer that i would take to commute to work( this limits our holiday choices around the uk). next car i buy would deffinately not be another zafira unless they could guarantee that this kind of problem wouldnt happen again"
Becki (31 Jan 2017)
"Got a zafira b with ecc. Although not technically part of the recall I have seen there have been fires on these models. "
Sam-mom-to-5 (31 Jan 2017)
"We are stuck with the death trap. Had its recalls but has blown a fuses 2/3 it's been back with Vauxhall. Not helpful to resolve problems three hour recall being stuck in there showroom for hours with a two year old to entertain it's impossible there's nothing to do and endless amounts of staff doing nothing because no one know wants to risk buying their cars but apparently no one able to drive you to the local town centre appalling."
Shelley01 (31 Jan 2017)
"Taken a massive devaluation on a 11 plate car that's on finance no way to get out of it my kids hate me putting on the heaters and if I do I panic if I smell burning I carry my kids also a lot of animals in my car hence why I bought it !! Also 5yr old car needing a gearbox clutch and mass fly wheel is a joke come on Vauxhall help us out here "
Becki-Pink (31 Jan 2017)
Jume (31 Jan 2017)
"Car devalued horrendously - worthless. A front screen which will not clear after recalls. Emailed head office been back in twice - no fault found. The car I got back after the recalls doesn't feel like mine anymore nothing works the same. This is all with out being in the horrendous situation of Car fires 2 children in car seats. I do not feel safe in this car. "
Amturner (31 Jan 2017)
"Think it's disgusting that they allow us to drive round and enraged our lives and those of our children!!! "
Richard-tracy (31 Jan 2017)
"Have four children, always scared of takeing them out in it. Now re sale price has fallen I will be out of pocket. My insurance also has doubled due to these issues. Very inconvenient haveing to keep talking days off to take the car to the garage to get "fixed". New zafiras for everyone who owns one, will be cheaper then keep getting us back!! "
Kellie (31 Jan 2017)
"Hate not feeling safe"
Denny (31 Jan 2017)
"It's time Vauxhall took full responsibility, instead of trying to keep passing the buck"
RTDM (31 Jan 2017)
"Even after the recalls we still do fire drills, we have no trust in the car but we are stuck with it. Lost faith in Vauxhall which is a shame."
Kellycheesman- (31 Jan 2017)
"Took ages from receiving the recall letters to actually having the recall done. Vauxhall garages just don't seem to care. Had both recalls done and still don't feel safe. Any smell I immediately start panic and am constantly watching for a fire. I have 3 children including 1 year old twins in the car. Usually just them and myself in the car and I worry how I would get them all out safely if the worst was to happen. No parent should be faced with that worry. I have no faith in Vauxhall at all, only seemed to be worried about lining their pockets and not their customers. I wish I could rid of this death trap! "
Kevvickers (31 Jan 2017)
"Had my recall done was told after wards that my recirculation arm was broken, which was perfectly fine before it went dealership not interested "
Dan123 (31 Jan 2017)
Amie (31 Jan 2017)
"Every little smell i start panicking. Fans alot louder then it was before recall. Worry every time i drive with my 4 children. One having learning difficulties. A 6. 7 and 1 year old also. SORT IT OUT!!"
4ndyr (31 Jan 2017)
Sasha (31 Jan 2017)
"Iv had recalls done...ever little smell scares me to the point I can't bare to drive my car with my 4 children in and don't have funds to buy another :-("
Ami (31 Jan 2017)
"I haven't had a zafira fire but everytime I go out in the car with my children I'm petrified something is going to happen. Having days off work to get recalls etc done is really unacceptable. Then there's the very low value of my car now. "
marps (31 Jan 2017)
"they refuse to look at my ecc 63 plate when i smelt burning for a while"
Amyl (31 Jan 2017)
"2 zaf's mean 4 days off work for recalls! Still dont trust them."
Vdavies (31 Jan 2017)
"Have had recalls but worried about mine and my childrens safety. Car devalued and insurance higher! "
HELEN-B (31 Jan 2017)
"I checked my car fully before taking it for recall 2, even videoing the fully functioning instruments and showing the current fault code by doing the pedal test. After recall 2 was completed, whilst still in the car park I checked my car and realised there was an extra fault code appearing. I immediately questioned this with the staff and was ganged up on by 3 staff members saying that it wasn't their fault and had nothing to do with them. They wanted to charge me £60 to look at it. Their attitude was absolutely disgusting and I will never use their services again, despite being a loyal customer to them for many years. Since the recall, my windscreen gets really wet and steamed up inside, something which it never did and the fan is a poorer example of its former self. I will never buy another Vauxhall simply because of the way this company has treated its customers over this recall."
Martin-king (30 Jan 2017)
"Vauxhall fire cars recallex"
Claire86- (30 Jan 2017)
""I have not had a Zafira burn out but this whole issue has had a massive effect on my family and I. I can't afford another vehicle yet & I'm always on edge when I drive my zafira. "
Ljf1805 (30 Jan 2017)
"The way that Vauxhall are treating it's customers is appalling. I only still have my Zafira because I cannot afford another car. I have 2 young children and am terrified that I might not be able to get them out of the car in time in the event of a fire. I bought my 08 Zafira second hand (from a Vauxhall Dealership) in 2012 and would not have done so had I known what they already knew in 2007!!!!"
Zaffyowner (30 Jan 2017)
"I own an ecc zafira and worry to no end! I almost have panic attacks when I can smell burning and touch the dash on passenger side at least once a day to make sure it's not my car. I even had my three year old reassure me my car wasn't burning it was the smell of manure outside...........I feel I am going crazy driving this thing but brought it on finance over five years and cannot afford to get rid of it / get a new car!"
imalrightjax (30 Jan 2017)
"Bought my car as new (63 plate) on 5 year finance in Janaury 2014 with no mention of any potential risk to life with the fires. Wouldn't have bought it if I'd known. Looked at part exchanging my vehicle this month and was astounded at the loss of value within 3 years. I am keeping my car and had all recalls done.. "
TheFixer (26 Jan 2017)
"Due to falling resale value, I have had to keep this car on the road (with all the increasing costs of an ageing car.) I still keep a smoke alarm in the glovebox - not what you should need to keep in a car!"
Magic- (26 Jan 2017)
Emma-barnes (24 Jan 2017)
"Vauxhall will still not admit this is there fault. "
Chris-&-Mick- (22 Jan 2017)
"I have not had a Zafira burn out but I have been affected by my worry about safety with my car and the inconvenience of recalls plus expense of faults after recalls "
Frenzied (22 Jan 2017)
"Had a close call on the afternoon of the 18th Jan 17 , sat in my Zafira b waiting to pick my kids up when I could smell an awful burning smell and a small plume of smoke come from the vents , immediately turned the engine off and got out the car luckily it never caught fire completely ."
Layton- (21 Jan 2017)
Munchman (20 Jan 2017)
"test"
Burf (19 Jan 2017)
Theresa (18 Jan 2017)
"My 2007 Zafira caught fire behind the glove box area on a school run 50 metres from home in November 2010 and was totally engulfed in flames very quickly and totally gutted when the fire engine arrived 7 minutes later. Reported to Vauxhall HQ who were not aware of any issues. We brought a brand new Zafira which is now all but worthless and probably a fire risk, no recalls as ecc model. If we had known about the heater issues we would not have wasted our money, in addition to the losses from the fire."
kelley (18 Jan 2017)
Sharonw (17 Jan 2017)
"About time Vauxhall was made accountable for the stress they have caused!!!!"
vanbasten (16 Jan 2017)
Julie-boyd (16 Jan 2017)
"Car is lovely to drive after 1st recall the car heatEd up perfectly fine 2nd recall and the car has no heat at all and the day of recall my water pump and oil pump got broken had to replace them I also get a strong smell of burning plastic and have had puffs of smoke 3 to,mess I don't like driving this car any more and I can't afford a new one"
Lisa-MA (15 Jan 2017)
"I was sold a Zaf B when they clearly knew about the problems and due to my disabilities had to sell on and now am in debt and been in distress due to VX! "
mark-k (15 Jan 2017)
"Vauxhall need to be held accountable for all the problems there cars have. So many recalls done on Zafira its a joke. And dealers who do dodgy work leading to more repairs. Who would take their car to a Vauxhall dealership"
Mrgreedy (15 Jan 2017)
micnic- (14 Jan 2017)
"my car was totally fine and running lovely and all heater system working lovely til it went in for the two recalls know have hardly any heater blowers working have to have the fan on number 1 all the time to keep the windows clear. When complained at vauxhall garage manager was rude "
Lee-fiddler (14 Jan 2017)
"Totally lost all faith in vauxhall, since my car has had all the recall work done I have had nothing but problems with it"
gemmaloker (14 Jan 2017)
"30 seconds it took for our car to go up in flames! The car that carried my 4 young children! The car that had the recall done! You are pathetic vauxhall not only have we lost our car, a lot of money, our no claims and our insurance has gone through the roof...but we could have lost our lives!! You make me sick!"
Kt (13 Jan 2017)
"Thank you to the group who have made me aware of the dangers of the zafirab. I have had 2 recalls and still do not feel safe driving my car. I try to drive it minimal distances but cannot afford to change to another 7 seats at the moment however I will not use the 7 seats and we have a fire drill. Child locks are also unlocked."
DeborahRiddy (13 Jan 2017)
"I decided to trade in my Zafira in August 2016 because I couldn't risk putting my family in danger anymore. After the drive from hell a few weeks previous where we were stuck in traffic for over 6 hours and having near panic attacks being stuck in the traffic I decided to take the loss (£4400 in 18 months) and trade in my Zafira for another car."
Vickybanks (13 Jan 2017)
"I have a zafira life, since finding out about the fires I have feared driving my 3 children around in my car. I do not use the heater so my children are freezing, even after the second recall work has been completed I still do not feel safe to use my heaters. Not on any setting. They are a time bomb really. "
Tony-Franks- (13 Jan 2017)
"absolutely indebted to you guys "
Bambam (13 Jan 2017)
"I am an owner who was sold a zafira and told it wasn't the affected model at the end of April 16 2 weeks or so before the second recall ! At the moment I haven't had a fire but forced to drive a car with new baby that could catch fire ! As well as throwing away a few grand in the process. I am signing this form to support those that have had fires and hopefully put pressure on Vauxhall to do the right thing. "
Claire76 (13 Jan 2017)
"My Zafira caught fire in October 2014. We didn't know there was a problem so ours was put down as unexplained electrical fault. It's disgusting that vauxhall are still denying liability! "
Hullsparky- (13 Jan 2017)
"Had both recalls done But not happy losing out financially due to not have my own car whilst off the road "
Dlovegrove (13 Jan 2017)
"Had vauxhalls for years but no faith in them now and will not own another. I understand sometimes things and faults happen but how vauxhall have handled this is just shocking and they have no morals putting lives in danger. I fought to have mine changed with my finance company but lost loads of money doing so but my kids are worth way more than the few grand I lost on my car others have not been so lucky and still left with their death traps Vauxhall should be ashamed! "
annette (13 Jan 2017)
" Well we got a letter to take our car in a Zafira b model, we did on the 23rd of dec 2015,we told them we hadn't had any trouble with the car at all and also told them we needed the car to go to London from Wales to stay with our daughter who was on her own up there. The garage said no problem, they then rang in the afternoon to say they were keeping our car as it was to dangerous to drive, my husband told them again we were supposed to be going to London in the morn, now Christmas eve they said leave it with us we will try and sort something, When we rang them on the morning of Christmas eve they said we couldn't have a hire car, well as you can imagine we was very upset asking them how we was supposed to get to London and as we were going away we hadn't bought any Christmas food at all, all they could say was they were very sorry but unless head office agree it we cant have a courtesy car. So we rang them and they understood our problem and would get back to us, by now this was lunchtime on Christmas eve so we waited and rang again, only to find everybody had gone home to their lovely family all ready to settle down and have their lovely cooked roast dinner and presents on Christmas day. Vauxhall totally ruined our and my daughters Christmas 2016. After the holidays the garage and Vauxhall went back to work, we had a call on the 1st day back at 9am to say our car was ready, so while they were away we think the Christmas elves must have go into the Vauxhall garage and repaired our car and made it safe, all we got was we are sorry"
Danny-lill (13 Jan 2017)
"Feel let down by the lies and deceit vauxhall have fed us, also our vehicle had devalued massively since"
Paulsimon90 (13 Jan 2017)
"Having purchased my 59 plate Zafira from a Vauxhall dealership in November 2015 I asked about the issues and news surrounding the Zafiras, to be told that the recall had been done and assured me that the matter was resolved. Imagine my disappointment having to take my new family car back in a further 2 more times for the new remedial works. Having asked the dealership in Nov 16 about a part exchange I found a depreciation of 61% and also when the renewal of my insurance came through it was for nearly 2 thousand pounds, being only £486 the previous year. Not a brilliant year, thanks Vauxhall for leaving a really sour taste."
Liz-M- (13 Jan 2017)
Dave-maynard- (13 Jan 2017)
"Vauxhall as a company have no integrity, no class and don't deserve to be in business. They have known for ages about this problem but have chosen to sit back and do nothing. Your a disgrace "
Neil-and-Diesel (13 Jan 2017)
"Not a great display of company honesty or customer care Also massively let down by the government and respective bodies supposedly there to protect the motorist "
GD (13 Jan 2017)
CW (13 Jan 2017)
TD (13 Jan 2017)
nicola-chenery (12 Jan 2017)
"Vauxhall should have advised their customers years ago they have lost my loyalty as they have put my family at risk and not warned us of potential risks! I had mobility problems and also 2 small children! I have bought x5 Vauxhall cars since passing my driving test and would never buy another I have lost trust in Vauxhall! My car has had x2 recalls yet still smells of burning and takes over an hour to heat? Not worth my hard earned cash! Get your morals right Vauxhall - 😠 very angry no longer loyal customer!"
Tanya-Wood (12 Jan 2017)
"We have a Vauxhall Zafira that has had the recall work completed. The clutch has now gone on the car and we are having to make the decision if we want to spend the money to fix a car that is not financially worth anything. We have lost a lot of money on this car and am not happy about this at all. Vauxhall should be ashrams of what they are putting people through. "
Rebecca-Moulster (12 Jan 2017)
"This has been so hard on my family and on my business as a childminder. I have had to take days of work, make my children including a newborn cope with been freezing or overheating. I have also had to stress over putting other people's children through it too."
FB-user-64703 (12 Jan 2017)
"Own a 2009 Zafira design and I never knew about the problem until after getting it on finance, don't really like driving with my 3 young kids in the car always wondering when it's going to set alight"
Craig-burris (12 Jan 2017)
"Car has been recalled twice. Numerous problems which obky appeared after recall. Recall 2 has failed in my opinion as my blowers won't work properly."
Staceybruten (12 Jan 2017)
"Compensation for Vauxhall putting ourselves and our children at risk "
Soapbox (12 Jan 2017)
Salforddad (12 Jan 2017)
"Lost all confidence in a car designed to put young families in. I think everyone accepts that faults can develop and sometimes a design can be found to be flawed. What makes this incredibly unbelievable is that if Vauxhall held their hands up, took responsibility and looked after its customers then all would be fine. The lies, blaming 'others' and generally poor regard for families is shocking. Every time I put kids in the car I worry about what others have gone through. I won't trust the car for long journeys and the value is through the floor to get back slightly what I paid. Vauxhall - where is your customer service? I fully support this action."
M-priddy (11 Jan 2017)
"I am a zafia owner. I carry children in my car every day and worry so much. Would love to trade the car in for something else."
Lash (11 Jan 2017)
"We need to feel safe in our cars. Something needs to be done to resolve this immediately and provide compensation given to those who've already wasted time and money on getting these cars fixed. It's only a matter of time before someone gets seriously injured."
Joyce-Jenkins (11 Jan 2017)
"Picked up recall for Zafira from tv. programme October 2015. First recall carried out November 2015 and car passed as ok and safe. Recieved second recall via letter from Vauxhall December 2015 and work carried out at end of December 2015 ok and I was told car was safe. Second week of February 2016 car went up in flames outside my house. Had my Zafira for 7 years without any problems. Wonder what work was carried out by Vauxhall and what caused the fire."
Jojoe12 (11 Jan 2017)
"I did have a zafira but like most people I got rid of it at a massive loss. As a mum of 6 my children are worth more than any money"
Julie-Marie- (11 Jan 2017)
"I have Zafira b I have had drive my kids round in an unsafe car with no heating in the winter with a newborn. I have had buy a hammer fir window and do a fire drill every week with my children who don't want go in the car anymore. I am very anxious when driving and constantly looking for smoke or a burning smell "
Vickykirby1979 (11 Jan 2017)
"I don't have trust in my car any more. I have 5 children to get to school, and do not gave any heat in the car now "
Hopkin444 (11 Jan 2017)
"Bought a brand new Zafira in 2014 with redundancy money. Thought it would be an investment as the car would last us many years. Unfortunately, it is a dangerous model. We have been treated disgustingly by Vauxhall and with complete contempt by the Vauxhall dealership County Garage Barnstaple who refused to buy the vehicle back for a market price ( paid 14k offered 5k.....) even though it was clearly faulty at point of sale ( and Vauxhall KNEW full well these cars were faulty) . We are a family and the stress, anxiety and worry of driving this vehicle is immense. When it goes in for the recalls it is a day off work with no replacement car offered and the fault remains. THESE VEHICLES SHOULD BE OFF THE ROAD BEFORE SOMEONE IS BURNED ALIVE AND COMPENSATION PAID."
Bethan (11 Jan 2017)
John-Martin (11 Jan 2017)
"Lost confidence in Vauxhall, use my car to transport elderly parents about . One needs a wheelchair . Also five grandchildren. Astonished at the lack of honesty from Vauxhall in this matter"
Ahodge (11 Jan 2017)
"I haven't been directly affected as such but I've lost what little confidence I had in Vauxhall and will never take my car to a Vauxhall dealership. All though mine is the supposed none affect elite model with ecc i think when it comes to selling it'll be hard to sell and will have to sell for a lot lesson than I paid for it resulting in me losing money!! "
C.Jewitt (11 Jan 2017)
"I currently own a Zafira B, the stress and worry should not be needed. We should feel safe driving our children in our cars."
Wayne-Hazell (11 Jan 2017)
Carol-Metson- (11 Jan 2017)
"Such a horrible trauma to go through, my car burst into flames in the middle of the night on my drive causing damage to my other car and motor home , I got minimal payout and feel very let down "
Erikamum24 (11 Jan 2017)
"This issue has caused a loss in the value of our Zafira. At the original 'safety check' the vehicle technician at the dealership disconnected and removed the glove box light as it was arching behind the connection. I was told this would be replaced once an investigation was carried out. We then took it back to the dealer for the first official recall. They then denied all knowledge of removing the light and said we would have to pay for it to be re-installed as it was not their fault. The car has now been in for its second recall, resulting in blowers that do not clear the windscreen Vauxhall have severely let down their customers here, our car has now lost all its value, despite being low mileage and well looked after. I would also not feel comfortable personally selling this car on, as I would not want to put the risk on to another family"
Ray (11 Jan 2017)
Alaa-Hamzah (11 Jan 2017)
Lesley-white (11 Jan 2017)
"I lost a lot of money buying a zafira as I traded my old car in for it "
LauraB (11 Jan 2017)
"I bought a brand new Zafira after getting awarded the mobility element of disability living allowance for my non-verbal autistic son. When the fire issue came to light I was very concerned about my son's ability to follow instruction in the event of a fire with him as a passenger. After a period of months it became clear that the first recall was unsuccessful and I lost all faith in Vauxhall so I sold the car with 2 years finance remaining at a financial loss. Vauxhall couldn't offer me any deal without losing money but my child's safety comes first. I'll never own another Vauxhall. "
Alistair (11 Jan 2017)
Fiddleyfoddleyfoo- (10 Jan 2017)
"Debs clark....I have a zafira 10 plate I still have finance since second recall fans don't work right it smells burning I drive my autistic children fearing for our lives...but need vehicle too get them around...I don't have money to get another car but why should we...vauxhall should buy them back for price we paid as was sold to us after they knew about the fire risks but didn't tell us....and it hadn't had recall work done...it's a disgrace they'll put our lives in danger but even boss at my vauxhall garage said he wouldn't take his family in one. ...do something before a fatality occurs it's so unfair on us and all them that's had fires...take the blame vauxhall admit you don't know the root cause....and pay us all out and compo for making us I'll "
Mimiza1612 (10 Jan 2017)
"I had Zafira 07 what fought fire 3 months after I bought it. I was 8 months pregnant and had my children in the car. We went baby cloths corals bits shopping , everything went in the fire ....my documents, money .... I was devastated but happy me and my children escaped the fire safe"
Ihatevaxhall (10 Jan 2017)
"My Vectra caught fire in front of my 2 young boys. Was terrifying. Was left with no car for 5 weeks. Insurance went up from £400 a year to £1300! I've been driving 17years with no claims or accidents. VX wouldn't help at all and insurance company took 4 years NCB off me. There was an electrical fault in the engine. We were just lucky we weren't driving when it caught fire."
Cnhills (10 Jan 2017)
"I can't explain the fear I feel when having to drive my children around in a possible death trap. I love my zafira but I have a lack of trust in it and a very big lack of trust in Vauxhall."
Spooky (10 Jan 2017)
"I have had all recalls undertaken as required and I have a heating system that now works however as part of the work undertaken by Lookers Ellesmere Port they damaged the circulation function meaning I cannot switch between internally circulating air or drawing air from externally. I raised this immediately but was told they would have to check whether Vauxhall would pay as not part of recall. The matter has never been resolved and I will never allow my car to go back to that branch in future. The distress of driving an unsafe car with 2 very young children in car seats whilst waiting for the car to be booked in, was horrific and made me feel like I was personally putting my children at risk. I still drive it with a seatbelt cutter/ window smashing tool to hand. Vauxhall's management of this entire issue has been disgraceful and motivated by preventing profit loss and reputation."
Roberts (10 Jan 2017)
Les-Goodridge (10 Jan 2017)
"Having purchased a Zafira B for its space and general suitability for our family. We have had all the recall work completed but still have concerns about using it to transport my disabled93year old father in law, who relies upon us for getting him out and about. My daughter is also pregnant and due in February which will be another concern should there be a problem whilst driving them around. We are not in a position to sell or exchange the vehicle, whilst the devaluation of the vehicle has not helped. Overall we are not convinced that the recall work has solved the problem and still worry when we are travelling. "
Sarah-wicks- (10 Jan 2017)
jjmitchell (10 Jan 2017)
"Own a 56 plate zafira b, both recalls done but direction controls on heating system only point to floor meaning windscreen does not demist and often frozen on the inside, it's like having a car from the 1970's again"
Grey123 (10 Jan 2017)
"Own a Zafira B. Concerned about the potential risk of using the car and worried about the depreciation in value due to all the problems"
CHorwood (10 Jan 2017)
"I own a zafira and have have had both recalls done but still fear it going up in smoke with the kids in it. "
Emmaeguaoje (10 Jan 2017)
"The problem has gone on far to long and it is not just safeguarding concerns for owners its the children as well of families "
Jax23 (10 Jan 2017)
"We have a Zafira had both recalls done but in fear all the time. "
candastew (10 Jan 2017)
"I have a Zafira B 07 plate"
Jou9486 (10 Jan 2017)
"We have a Zafira B that we bought brand new in October 2013. We have had both recalls completed but our car does not have a working heating system at the moment. It doesn't heat up or clear the mist on the windscreen! "
Lottie-B (10 Jan 2017)
"A Zafira B owner the car has been seen twice as I found out about the fires pre-recall. I am reluctant to take the car back again for inspection after hearing so many Zafira owners have been left with new problems post inspection."
BigG (10 Jan 2017)
Glenlygail (10 Jan 2017)
"We have a Zafira B 11 plate purchased April 2015"
Lisa-Munchkin- (10 Jan 2017)
"I have a zafira 11 plate."
Vauxhall-zafira-fires (10 Jan 2017)
"With our car we have constant fear and since they have done the re call work the blowers dont work as well "
Chri55ie (10 Jan 2017)
Hayley-C (10 Jan 2017)
"I been a vauxhall owner for years, this is my seconded zafira but have lost faith in vauxhall these fires have cost me a lot of money and left me without a safe car to use with 7 seats. On the second recall vauxhall broke the lid to the fuse box under the bonnet it nearly wrote off the car. I had to buy a cheap replacement for my job as a childminder but the garage manage to fix the zafira, so i was left with 2 cars. I don't feel safe using this car for my job when i have to use the boot seat as i feel i wouldn't be able to get the little one out in time plus watch the one already out as a result of this i had to buy a 9 seater but i wouldn't sell the zafira as i be left in guilt if it went up in flames with another family inside."
Tecnobaz (10 Jan 2017)
"Fire fire, pour on water pour on water, although you will find that in fuse box anyway!"
Paul-Sargent (10 Jan 2017)
"Bought my Zafira in June 2011 from Evans Halshaw. It was 8 months old and cost £9500. No mention of fires even though they must have known at the time."
Stephen (10 Jan 2017)
"Took my zafira to Birkenhead branch minutes after smoke was drifting from the left side of my dash, out of the seams not the vents. Birkenhead branch was willing to look at my zafira but refused to let me hire the courtesy car because she assumed I never had my driving licence with me. When I said I had my driving licence she then made a different excuse. I was spoken to like a child, assured my car was SAFE as it's already had the recall work done and then insulted by the employee on the next desk. It was not taken seriously at all. I went home and googled a few key words and came across the Facebook page. I spoken with Sue and talked me throu some steps and my Zafira was taken from first thing the following day and a hire car was delivered to my house (GM not Vauxhall). My car was taken to Ellesmere Port branch, after the weekend I received a phone call either from a Debbie or a Tracey (I have all my emails so full names are there if needed) and was assured my car was fine and the smoke is from a leaking oil cooler. So I asked about the recall and was told NO RECALL WORK was carried out because it's a oil cooler. I'm not a idiot and I was not impressed and made sure she knew this. Ok I go collect my car, again on reception I was again told my car has had 0 ZERO work done to it,.. oil cooler story,.. I then tell reception I need a recall sheet for insurance purposes and I was told Birkenhead branch would need to issue it as they did the original recall. Not impressed one bit. I go to transfer my belongings from hire car to my car and find a engineers report corrosion to heater motor etc.. I go back to reception and confront her with my evidence. She goes and speaks to Debbie or Tracey for the second time and now the recpitionest write me a recall sheet in front of me!! Seriously and stamps it. I now go home and email gm again because has my car been fixed or not? My car was then booked into Liverpool branch with courtesy car.. I fail to turn up for obvious reasons. Oil cooler still isn't leaking. The zafira blower direction never worked when car was returned from Ellesmere Port, but they never touched my car. They have left me with the hire car bill after telling me it was a free car, even eurocar said Vauxhall are paying when dropped it off to me "
Andy-Collingridge (10 Jan 2017)
"Apart from the disgraceful, reprehensible attitude of Vauxhall to clear evidence of fire in a family car, even after the recalls I cannot bear to put the heating on in my car because of the risk to my two young children, both in car seats. Any odd smell I get while driving sets my heart racing and my stress levels go through the roof. And the car has lost huge value as a result of this pathetic debacle. I am only thankful there have not been any fatalities, although there have been close shaves."
lizz (10 Jan 2017)
"I'm a mother to 6 children although I have had the recalls done I will never fully trust my car again a slight burning smell and off goes my heating and i keep looking over to the glove box area even though the smell was outside of the vehicle I have lost faith in my car as I cant afford no want a car on finance I am currently saving every penny I can towards a new car "
robert-d (10 Jan 2017)
"I like my zafira but I am concearned over the fire risk issue , I have had bothh recalls done however the value of the vehicle has deprechiated so much that trading it in for another vehicle is not an option"
Nellieb (10 Jan 2017)
"There is always a concern, especially when the kids are in the back. Any smell causes us to open the glove box. Vauxhall know perfectly well this vehicle has a design flaw but are unwilling to accept this. On top of the safety issue which is of course the most important issue, residual values have plummeted making the vehicles worthless to most people. Surely some form of compensation is due."
Branz (10 Jan 2017)
"Part exchanged my 2006 zafira last year as I wasn't comfortable driving a death trap with 5 kids in as well. Has cost me more for the new car. Loved the zaffy just gutted that the dealers knew of the major fault was wasting money paying for a death trap"
Mrsrustyf (10 Jan 2017)
"I own a vauxhall zafira I had to hand it back as my disabled son and daughter were so scared they refused to get it in even had nightmares. "
Richard-Tinkler (10 Jan 2017)
E.-Robinson (10 Jan 2017)
"I owned a Vauxhall Zafira B which I part exchanged a year ago due to lack of trust in the vehicle. This was due to the fact that a friend's vehicle was one which went up in flames and she had all services carried out by the dealership. As I have a disabled child I was not prepared to risk his safety in the event of a fire. I am unsure as to whether or not I received a less favourable valuation for my vehicle as I exchanged, for ease within the dealership"
Silvers (10 Jan 2017)
"Summary of VX06DDU - silver Vauxhall Zafira B Design - Vehicle purchased from private care dealer for £5000 in 2012 April 2016 - booked for first safety recall, following letter from Vauxhall. Early May 2016 - catastrophic failure of gearbox and clutch on fast lane of M1 on route north to Derbyshire for holiday. Very frightening. We found a mechanic to replace the gearbox, clutch and starter motor. At the time, the mechanic noted the wiring loom (not apparently the ventilation loom though) was very heavily heat damaged. The mechanic patched the bare wires to make safe to drive home. When we arrived home, we became aware of the Facebook page Vauxhall Zafira Care Fires. End May 2016 - 1st recall done at Vauxhall Dealership within Eastbourne Motoring Centre, but car condemed as unsafe to drive, due to heat damage to the wiring loom (not the ventilation loom apparently). We would have to pay £800 for replacement with a new loom, which we did and this took a month to do. We were not offered a courtesy car and were offered PX for £800. We have photos of the loom in-situ before it's removal and also have possession of the actual loom that was removed. Vauxhall said that the wiring loom was damaged by our mechanic when he replaced the gear box etc, but this is not so, as we were present for most of the work and before he even started, he said there was heavy heat damage to the wiring loom. With all the information that we have seen both on Facebook and on the news, we find that it is quite a co-incidence that our car had heat damage to a wiring loom, albeit not the ventilation loom. It has made us quite frightened to drive the car, particularly with both elderly and young relatives and we find we are always on the look out for burning smells and smoke, as well as ways of escape should the car catch fire and what we would take if we had time. This, together with a massive devaluation of the car and increased insurance premiums, make us very unhappy to use the car. We cannot sell the car because no one wants them. Hope you can help !! Louise and Steve Silver"
ash (10 Jan 2017)
charlottemack (10 Jan 2017)
dines (10 Jan 2017)
"Bought the car as it was everything were looking for - spacious comfortable. It has only 45k miles and has given numerous problems, the interior lights has blown the fuse - there was burning smell before hand, the glove compartment plastic melting, so removed bulb in it, blower directional selector guide came of the guide runner and nightmare to reset it, the rail/coil pack failed after intermittent total loss of power in the middle of the junction, now it seems that there is a dampness in diff sump - when pulling off from cold the car judders on clutch lift - gearbox problems?. The fan was replaced in the 1st recall, the 2nd recall I noticed rust on the fan!!, the water foam deflector was not fitted. It seems that the if the fan and new was resistor fails, I have to foot the bill for a dodgy design and parts."
Rob (10 Jan 2017)
"Having bought a car that could have killed me not just injuring me, with the manufacturers knowing of the fault is at the least very worrying - maybe a good thing the fire damage wrote it off!!"
Kevbhoy (10 Jan 2017)
"Stuck between a rock & a hard place.What are we meant to do with a car that goes in to get the recall done but still comes out with problems that they have caused and won't fix unless you pay them more money to fix it. Vauxhall don't give a monkey's about their customer's or they would be doing everything in their power to fix this so it's about time they are made to pay for this shambles."
M-A (10 Jan 2017)
"This has been a fraught and anxious experience, and Vauxhall really need to step up for all the families who have lost out in so many ways "
Bren (10 Jan 2017)
"Buying card that put our families in danger, is not right. "
Lee-Allen (10 Jan 2017)
"Vauxhall should be ashamed of the way they have handled this. They have put lives at risk to protect their profits. "
Di-farmer (10 Jan 2017)
JasonT (10 Jan 2017)
"Jason Tong. Disgusted with VX"
Poolio88 (10 Jan 2017)
"Had my Zaf B just over a year. Had the 2 recalls carried out but still not confident in the car"
Walker (10 Jan 2017)
"Walker"
Comeon4 (09 Jan 2017)
"We went to the garage to change our car. We were only going to buy a second hand one. But there was a promotion on at the time. With our car being traded in as well we got a new Zafira B for £11,000 in total. We were walking on air. Never had a new car before never thought we would own one. I was seriously pinching myself every morning cos I thought I had dreamed it. It drove beautifully and my scooter fitted in the back leaving plenty of room. Then the press started reporting the fires. They started to be more frequent and we were getting really scared especially on a long journey. Then I joined the face book group. Nearly every day one caught fire or had smelled of burning. Other people were saying how scared they were and I knew what they meant. I am disabled and use a scooter my wife has fibromyalgia. So neither of us moves quickly and these car were going up in minutes. Eventually with a heavy heart I decided to trade in my car. I thought I would keep it a minimum of five years. I had taken out a five year service plan. But I was scared I used to try and imagine how the hell we would get out if the worst happened. I was also taking my daughter 26 for treatment for cancer. I used to imagine if it went up with her in after all she had been through. I traded my car in for a Skoda Octavia and all they allowed us was a paltry £5,250 but who wants to buy a car that is being publicly recalled and keeps going up in flames. So I paid £11,000 and two years later with 26,000 miles on the clock and in immaculate condition I got £5,250. I obviously lost out big time. I went from thinking I had the bargain of a lifetime to thinking I was well and truly lumbered with it. I loved the Zafira but I didn't feel safe and I didn't want to put myself and my loved ones in danger."
Iain (09 Jan 2017)
28aphil (09 Jan 2017)
"Really upset by all this, my family are too scared to go in the car and the value has dropped drastically."
G-williams (09 Jan 2017)
tiger63 (09 Jan 2017)
"Bought a 63 plate Zafira last year and its worth about half what I paid for it already"
K-Dolan (09 Jan 2017)
"Vauxhall "the blind leading the blind" do they even know what they are talking about ? Without this page I wouldn't have a clue what the real issue was .. Just kept listening to vauxhall believing they were trying to help ! What a load of crap ! "
Michelle-Thompson (09 Jan 2017)
"Disappointed with how Vauxhall are dealing with this, and very annoyed that my insurance premiums have increased following my Zafira fire/write off last year. I'm grateful that my children were not in the car with me when the fire started!"
Amanda1980 (09 Jan 2017)
lynsey-b (09 Jan 2017)
"lynsey b"
Crowley- (09 Jan 2017)
Kallykat (09 Jan 2017)
Dannyboy (09 Jan 2017)
Adele-Patrick- (09 Jan 2017)
Guy (09 Jan 2017)
"Do the decent thing Vauxhall and admit to your shortcomings in resolving this highly dangerous situation before you have blood on your hands."
Mikecb (09 Jan 2017)
"Negative equity in a brand new car I've been paying off for four years. Hang your heads in shame vauxhall. Your behaviour has been nothing short of barbaric. You are taught to own up to your mistakes as children. Soulless cretins. "
Nettynoo (09 Jan 2017)
"Too scared to have the recall, too scared not to!!!"
Roxy- (09 Jan 2017)
"I'm still having problems after both recalls and had to have more work done to make my Vauxhall safe. "
Natashah (09 Jan 2017)
Tim-w (09 Jan 2017)
stavo (09 Jan 2017)
"my zafira nearly caught fire on the motorway because the fan which you had fixed stopped working."
Stephdud (09 Jan 2017)
"I dont trust my car even after 2nd recall as the 1st was clearly wrong , my son who is 12 who reads the news is nervous and we wont put our heating above number 2 , i loved my car at first and now i just dont feel comfortable "
AndreaP (09 Jan 2017)
"I have never spent so much on a car as when I bought this, it was a special purchase! I am now totally heartbroken that it is worth next to nothing, two dealers I have spoken to won't touch them, I have lost several days off work to do recalls, have used it month after month with no heating, misted up windows, being frozen, having people joke about not parking next to them. Damn Vauxhall and shame on them for not behaving quickly and honourably. They have lost thousands and thousands of customers and goodwill, never again but unless I am lucky enough for mine to catch fire I am absolutely stuck with it."
Dazzlingdonna123 (09 Jan 2017)
"Our Zafira is almost worthless, have had both recalls carried out and now the doors lock and unlock intermittently, the heaters/blowers don't work and we are terrified to use the car now as we had young children. At one point all the doors except the front passenger door locked with us all inside the car so we all had to climb out the front. Have had to purchase a cheap run around car whilst we decide what to do with our zafira, no one wants to buy privately (can't blame them!) and to sell to a dealer is pathetic at £200. Have lost so much money on this it is terrible"
Fred (09 Jan 2017)
Johnw1974 (09 Jan 2017)
"Have a Zafira B. It's had both recalls completed on but we're still not happy using the car. Feel that the way Vauxhall have acted over this fiasco is appalling, especially as they knew about this problem years ago. These cars are a tragedy waiting to happen."
PaulJ (09 Jan 2017)
"Have a Zafira B since July 2015 and very rarely use it now, even after having all recalls done. "
HayleyH (09 Jan 2017)
"I have a Zafira B which is now all but worthless and I have lost all confidence in Vauxhall "
Jim-k-J (09 Jan 2017)
"I want to replace my Zafira but it's value has plummeted due to the fire risk issue. I have also been considerably inconvenienced having to take my car in for recalls, live in fear driving my car. I feel Vauxhall have acted too slowly and irresponsibly in investigating the fault and have been far too quick to point the finger any where but at themselves."
Amy-Jo (09 Jan 2017)
"Vauxhall are a disgrace firstly for not taking the car fires seriously, then for the botch job recalls, and for trying to blame everyone but themselves."
Lisad (09 Jan 2017)
""Hoping that we will get some good results soon.""
David-Forrest (09 Jan 2017)
"I had a Zafira for years and when I found the fire problems, I felt I had no choice but to part exchange it due to fear of it catching fire with my children in it"
VauxHELL-sucks (09 Jan 2017)
"Since my vehicle fire my self employed business and my family life have been totally ruined I've lost work, money and countless hours of sleep due to stress and worrying about how I can pay bills and put food on the table for my family. It is January 2017 now and my fire was in November 2016 and I'm still not on my feet and back to regular work as my insurance has almost doubled because of the fire and I just cant afford to keep my current vehicle on the road due to the financial situation the fire put me in."
lizz69 (09 Jan 2017)
"I feel Vauxhall have let owners down dreadfully with this recall. They have not been at all honest; they have been disorganised and unhelpful. I love my Zafira but I shall not be getting another Vauxhall after this car."
Godfrey (09 Jan 2017)
"Can't believe Vauxhall have treated owners so badly!!!"
Emma-K (09 Jan 2017)
"Couldn't use my car last winter waiting for the recall, it became mouldy and damp. Then after the recall fans didn't work at all so had to go back. Car now devalued massively. "
Darren-pitcher (09 Jan 2017)
"Though i was buying a good reliable car...dont feel like that now ..allthough mine is not the affected model apparently ,im now left with a car that is worthless and unsafe to drive ..thanks a bunch vauxhall for all you havent done for the ecc owners ..will never buy another one ..😈"
Dhenchliffe- (09 Jan 2017)
"Paying for a car I've been worried to drive with my children in. Shouldn't have to practice fire drills regularly. Even with both recalls done I still feel unsafe. As soon as I've finished paying for it, it's going. "
Lindsey-C- (09 Jan 2017)
"Absolutely disgusted in the way Vauxhall are dealing with this whole thing. Frightened to drive my Zafira even though it has had both recalls done. Really want to trade it in but i still owe money on it and wont get enough to pay off my existing finance. Shame on you Vauxhall!!! 😡"
FB-user-17130 (09 Jan 2017)
"Car on finance, no way out stuck with a fireball, aint happy with 4 kids and disabled mum and stepdad, make our cars safe "
Caroline43 (09 Jan 2017)
"Please make our cars safe "
Connie (09 Jan 2017)
"Sky high insurance for an 'economic' car that should last but instead we are left with an expensive paperweight that we are frightened to drive. No one wants to buy a death trap and part exchange aren't interested so we're stuck with it. Such a shame and a real drain on a young family "
Bryan (09 Jan 2017)
"My Zafira caught fire in January 2105 whilst I was driving in it with my young daughter. Car was totally burnt out and a write off. Fire appeared to start in air vent behind glove box and quickly filled car with black smoke. Thankfully we were both Ok, but since then I am very nervous when driving, listening for the slightest unusual sound and cannot have the heating on warm as it brings back memories of that time. Also get nervous when I smell a smokey or burning smell coming from outside of the car, sort of a panic attack. Definitely not comfortable driving or even being a passenger in a car now."
gwlie- (09 Jan 2017)
Kristin-edward (09 Jan 2017)
"Vauxhall need to be open admit their fault and Conor date us for stress and loss"
Natalie (09 Jan 2017)
"Time off work for recalls depreciation of car Heating not working properly after second recall, noisy on 3 and 4"
kellyd5105 (09 Jan 2017)
"I have a 13 plate Zafira B. Every day I have to reiterate to my children what to do should a fire starts - should not be this way. As I'm still paying for this car, and due to its value having decreased significantly due to the fires, I am greatly out of pocket and unable to sell this car and replace with another. I am so disappointed in the St Vauxhall have handled this fire issue. This is my fifth Vauxhall car- I am sad to say I no longer trust them due to their poor handling of this issue. "
Mrsrooneybell (09 Jan 2017)
"We own an effected zafira. We thought it would be a great family car for our three young children. One of which has autism, one has some sensory issues and the other has kidney and lung issues. The hot days during summer were absolutely awful for us not being able to use the fans at all. How on earth do you control the temperature within the car preventing your kidney child from overheating (which is very easily done and extremely dangerous for him) while also not allowing any wind at all to come in which triggers your sensory child and your autistic child. YOU CANT. We had no choice but to play Russian roulette with our own and our children's lives to make sure this didn't happen. Only allowing the blowers to be on 5 minutes at a time in fear any more and we'd go up in flames. We've had both recalls done now but I can tell you we still do not feel safe in the car. Every little smell has us jumping incase it's a fire! "
Tilly (09 Jan 2017)
"Make our cars safe!"
deanne (09 Jan 2017)
Zafiraman (09 Jan 2017)
"Thanks to Sue and Claire for raining awareness. No apparent problems with mine til the dealership had it for first recall then two days later Blower failed on 1,2 and three settings dealer only took it back again after we contacted Vauxhall then they took it off us and sorted a hire car via europcar (after several cock ups .... No car for a full weekend !!) Had hire car for about a fortnight no news on ours being fixed and losing confidence daily in the "B" model managed to trade it in )sadly with the dealership) for an unaffected model, which we needed to finance (the original vehicle being free of finance) So we are now in unecessary debt for 5 years. Still we feel much safer now, but out of pocket!!"
Breige (09 Jan 2017)
"If I'd of known about the recalls I never would have purchased a zafira"
-Milsinty (09 Jan 2017)
"Not happy with Vauxhall they should be ashamed"
Rosyposy44 (09 Jan 2017)
"For Vauxhall to let owners continue to drive cars when they knew a dangerous fault had occurred is despicable. All Zafiras should be taken off the road and owners compensated fully. It is the moral thing to do. "
Nicky-shep (09 Jan 2017)
"I hate driving my car now. Do not feel safe at all and I have 2 young children in it everyday. It's always in the back of mind that it is going to set on fire."
Katj (09 Jan 2017)
"Wish I had never bought my zafira every time I smell burning I panic me and my 3 children don't feel safe at all in this car, dread every journey I make in it. "
Robrandles (09 Jan 2017)
"Devaluation of zafira b is to great now"
Dibdab (09 Jan 2017)
"Wish I had never bought a zafira B. Never feel safe drinking it and myself and my husband to children are so paranoid when we smell anything burning when in the car!! Even if it comes from somewhere we panic.. which really scares my daughters. Vauxhall should have recalled them and taken them ALL off the road. And compensating people as we bought these cars a a family car. Not a death trap! "
Kassiy (09 Jan 2017)
"2 recalls - 2 days off work..."
YeltzNeil (09 Jan 2017)
"The way Vauxhall have dealt with this issue is unacceptable. Are the dealers purposely creating further faults on vehicles during recall work to try to get some money back?"
Kirsti-s (09 Jan 2017)
"Still paying for a loan on my zafira that's parked in my Drive. I've paid over £700 as since the recalls everything u can think of has gone wrong and now turbo gone o it. I'm at my wits end need a car for work to provide for my family. I have been it touch with managing director from Vauxhall said what he advised me and garage now wanting a further £1000 yeh just like that !! not good enough for me. Worry and stress "
jo-x (09 Jan 2017)
"I had a zafira that went up in flames 😢 "
TreacleBaker (09 Jan 2017)
"I paid £3500 for my Zafira b a year ago. It is now worth £600. I owe more on the loan! Three visits to Vauxhall, the last one for four days as there were parts issues. Time off work. The mental worry of how to get your loved ones out in a hurry. It just isn't good enough."
Richards (09 Jan 2017)
Jennifer89 (09 Jan 2017)
"My car has been into Vauxhall 3 times, I now have no heating at all and my blowers are suck in the face position so not even clearing window screen if it's misty :("
Lisa-B (09 Jan 2017)
"Lost all faith. Took a loan put to buy this car thats now not worth it. "
Claire's-zafira (09 Jan 2017)
"Vauxhall should give compensation "
Natalie- (09 Jan 2017)
Odell140 (09 Jan 2017)
"Had both recalls which involved me having to have time off work and lose money "
Adelia- (09 Jan 2017)
"I have affected model , with both recalls completed. Still have the fear that my car could go up in flames "
Tchris686 (09 Jan 2017)
JohnSmall (09 Jan 2017)
"Had to sell my 08 zafira as we have a large family of 6 and we had lost all confidence in it"
jodavage (09 Jan 2017)
"i have a 57 zafria b had the 2 recalls done, blower motor packed up but local Vauxhall garage were amazing and fixed it for me"
Joc-Kirby (09 Jan 2017)
"Narrowly escaped full on car fire. Filter was burned and resistor melted. Prior to 2nd recall work car smoking again. Told we had to get it to recall even though potentially dangerous. Electrical faults since first smoke incident, VX say we have to pay £105 for diagnostic to prove it. Collection car from 2nd recall work and it doesn't run right and has warning light on. Garage try to charge us £52 for diagnostic before it's even left forecourt."
Playgirlangie69 (09 Jan 2017)
Heid (09 Jan 2017)
mmmmcupcake (09 Jan 2017)
Liane (09 Jan 2017)
"I own an affected car have had the first recall but still no letter or communication about the second! I've two young children and am constantly checking the glovebox and any excuse to borrow a car I will! My car has become a constant worry and to be honest I want rid but still have years of payments!! Thanks for nothing Vauxhall "
Caz1956 (09 Jan 2017)
"Bought my Zafira B new in 2011. Absolutely loved it, ideal car for taking my grandchildren out. Now I am scared every time I use it, constantly checking the air vents in case of smoke. Had both recalls done but have lost total faith in the car. Hate taking the grandchildren out in it as don't feel safe. Can't afford to sell it as it's worth next to nothing now because of the fires. "
AShaw (09 Jan 2017)
"Fostering carer in Northampton, had both recalls but not comfortable driving the car with all the children car "
Codes (09 Jan 2017)
Marshall (09 Jan 2017)
"I have a 56 reg zafira which carrys me and my 5 kids around it's had first recall but now off the rd with dpf issues so not been in for second and now blower packed up 😡"
Sam-DA (09 Jan 2017)
Sharri70 (09 Jan 2017)
"I am so frightened to drive our 4 kids in this car my partner got me another car and now drives it himself. First recall done, about to do second."
Icieg (09 Jan 2017)
"Had car on finance,still paying it off after i had rejected the car and finance took it back,"
V.-Maxfield (09 Jan 2017)
"Bought the car 4 days before Watchdog programme. Bought outright for £4250. Lucky to get £1000 for it now. Stuck with a car I'm scared to drive."
Cwallis (09 Jan 2017)
"The loss of value of our car means that at the moment, we can't afford to replace for a safer car as we will hardly get anything for this one. Not to mention the inconvenience of recalls, and having driven around with no heaters and a car all misted up! "
Steven80 (09 Jan 2017)
"Had car 2 yrs on finance and now the car isn't worth much because of these fires"
Zafira-fire (09 Jan 2017)
SuzA (09 Jan 2017)
"Mother of 5 kids with zafira B Risking the kids lives daily as can't afford to change it at present Will it take for a family to die for Vauxhall to take notice "
Rich1979 (09 Jan 2017)
Mummy- (09 Jan 2017)
jrhymer (09 Jan 2017)
"we've lost value in our car, had the inconvenience of 2 recalls and it is almost impossible to clear/demist the front window since the recalls. I feel very unsafe and hate putting my children in that car"
Clairepswain (09 Jan 2017)
"We took our car in a couple of times to get the heating fixed before we knew anything about these recalls, costing us time and money. The recalls have of course cost us more time and messing around. I suffer with anxiety when it comes to driving but since we've been aware of these fires and problems it's affected me even more, I've hardly driven the car in the last 8 months. Unfortunately we can't afford a new one. "
Kat (09 Jan 2017)
"My partner and I own a zafira B we haven't had a fire yet, but had the first recall done twice within a month of each other with the last one being done a few days before second one started.. we still feel that we cannot put our kids in the car especially when it's one of us just with our 3 children... knowing Vauxhall have known about this issue before the call was announced they shouldn't of been selling them knowing this problem could accur. "
Dondonwilko (09 Jan 2017)
"Bought an 11 plate zafire with no recalls done and not informed by seller, available car. We've not had a fire but gone on long journeys with no heating on cold days for fear of being stranded with kids. Both recalls now done but still wary of this and not used heating. The administration have been brilliant in their efforts."
Jan-Bays (09 Jan 2017)
Chel (09 Jan 2017)
gt25 (09 Jan 2017)
"We have approximately £9,000 owing on finance with 2.5 years to pay and the value is nowhere near the amount owed."
Bungle95 (09 Jan 2017)
RJ (09 Jan 2017)
"Paid over £6500 in Jan 2014 for an 09 Zafira, went to a reputable dealer for peace of mind as i have a young family, two boys aged 2 and 6 months. Was ideal for taking prams etc wherever we needed to go. Been back to vauxhall 3 times and each time told it would take no more that an hour. first time was booked in for 8.30am and by 3pm was still not done needed the car to collect kids from nursery and was told it was in pieces so had to get taxi to dealership to get car seats then taxis to nursery and home and back again, not ideal but to be honest felt much safer in a taxi than in the Zafira. Ive lost count of the amount of times i have had to quickly pull over on the side of the road after smelling burning or a strange smell and having a mini heart attach each time! each trip feels like we are risking our lives just to go shopping or to the park. Tried to get rid of it as soon as i found out about this but was offered less than half what i paid for it and now £1300 and cannot afford to get a new car so only making essential trips with the kids now. Good job they are satisfied running round the empty field by our house ay."
simon1504 (09 Jan 2017)
"Always hate taking my kids out in my 11 zafira. Even though it's had both the recalls I still dont trust it or vauxhall anymore even though ive had vauxhalls all my life they put my family at risk and should be held accountable"
Lettie (09 Jan 2017)
"I feel completely stuck as unable to afford to change car. If I had known there were massive safety issues (which I believe Vauxhall were aware of) I certainly would not of brought it in 2013. I just want a family car without putting my family at risk. There must be someone accountable who decided to continue selling cars which could catch fire."
GP123 (09 Jan 2017)
Donnaharris (09 Jan 2017)
deck (08 Jan 2017)
"06 Zafira caught fire 4 months after going in for first recall"
Jon-c (08 Jan 2017)
"I purchased my used zafira B in Dec 14 from a vauxhall main dealer. Vauxhall knew at that point there was a problem even admitting this to the select commitee. I feel zafira b should have been removed from sale while investigations were carried out."
toxic-zaf (08 Jan 2017)
"06 zafira. Nothing but trouble. Gear box broke min warranty ran out. Average repair bill £800 per year. Had both recalls done but constantly worried to drive further than 10 mins away. Car mists up inside. Takes ages to warm up. On both recalls most items were ticked not required. Rubbish "
Shelley (08 Jan 2017)
"I have had both recalls now...but have had many a sleepless night worrying about driving my car with my children inside it. My children are scared in the car constantly imagining they can smell smoke. We have had many practise runs of getting out the car as quick as possible incase the car catches fire. Despite having the recalls done (1 day without car, courtesy car only available if I paid for it!, and time off work for trip to Vauxhall and wait for 2nd recall completion) I still feel unsafe but cannot afford an alternative car especially as the Zafira resale value has dropped so significantly. More importantly I just couldn't bring myself to sell this car onto anyone else. I cannot believe the way Vauxhall has dealt with this whole situation."
Tchandler (08 Jan 2017)
"I had to get rid of my zafira b as I was terrified to use it with children. I am a childminder and have a daughter of my own. My family didn't like me using the car. Started feeling sick every day due to anxiety about the car. Since changing my car my sickness and anxiety has gone. "
Carolyn (08 Jan 2017)
"I have two Zafira B models one which is still under finance. Even after having the recalls done it doesn't take away the months of fear and worry we all went through and still are going through as I have no trust or faith in Vauxhall at all. Our cars have no value and I wasted four days taking my cars in for the two recalls. Any apologises?? Nothin. Vauxhall are shameful didn't care I was driving children or my disabled elderly mother around"
Laurae (08 Jan 2017)
"We took our car in for the first recall and it had to be kept in as it needed everything replacing and also took it for the second recall but still dont feel safe driving it with my children in"
Gadgetman (08 Jan 2017)
"I own a Zafira B, 2007 registration and a couple of years ago I found that there say a smell of smoke & the fuse in the resistor pack kept blowing and I replaced several resistor packs before I gathered that the blower motor was the problem. When I removed the motor I saw that the motor was seizing due to rust caused by water ingress. The design of the blower motor was poor to allow water into the motor. This happened before any of the issues have since been flagged up. I replaced the motor... But have always felt that there a an inherrent design fault with these blower motors. I am disappointed in Vauxhall response to these reports of car fires. If I could deduce the cause of these fires on my own, it's deplorable that Vauxhall was so slow to admit responsibility. Also the car is so devalued that I have lost a large amount in the cars resale value. "
Mark-W (08 Jan 2017)
"We've had 2 recalls. My wife hates driving the car now but we can't afford to change it. Customer service was awful both times. Couresty cars were denied until we complained, completely feel let down and vehicle has been devalued by Vauxhall and their shoddy service "
astephens (08 Jan 2017)
"I have had both recalls done but still dont trust 100%, I completed a fire drill with my 5 and 4 year old just as a precaution! "
Bubble- (08 Jan 2017)
"Had both recalls done just want to show support "
Beaverk (08 Jan 2017)
"Had both recalls done, still don't feel safe"
DanH (06 Jan 2017)
"I have owned my Zafira (1.6l) for a little over 3 years, bought from new in October 2013. At this exact moment, Vauxhall were fully aware of the faults with this model and the potential dangers that it presented to drivers. Yet, they continued to sell the car - people like myself were enticed into buying the car with marked-down prices. Now we know why. If I had been made aware of this issue beforehand, i would never have paid out the best part of £15k for a new Zafira. I am now burdened with a further 23 months of payment for a car which is worth nothing. This is nothing short of fraudulent."
David-C (04 Jan 2017)
"It's lucky my elderly mum wasn't in her Zafira when the fan/motor starting burning last year while on the motorway; she's 86 and cannot get out on her own. It's a climate-controlled (ECC) model, but the fire/smoke seems to have been similar to other models: a burnt-out motor and resistor. 6 months on, Vauxhall has finally agreed to fit a water deflector under warranty - an acknowledgement, perhaps, of the likely cause of the problem in this and other vehicles. But, still no official recall. And still wanting to charge £300 to replace the resistor to get the car heater working. It's cost as a couple of hundred quid and heaps of time. But worst of all, my mum's not been able to use the car this winter - because it's too cold and she's worried about it happening again. So, she's not getting out of the house any more. People rely on their cars, Vauxhall. A shame they can't rely on you :( "
NGR (31 Dec 2016)
"Consistently told the ECC models are not affected, despite evidence to the contrary. Causes concern when other family members use the car and obviously has an impact on the value of the car."
Mr-T (30 Dec 2016)
"I have a Zafira B...still waiting for second recall since August and concerned about the safety for my family and the loss in value of the vehicle."
Kelly-Rodger- (29 Dec 2016)
"Really don't trust our car anymore"
Michelle17 (22 Dec 2016)
"My car suffered fire damage to the heating system in 2014 which was repaired at my own cost as we were unaware of the issue with Vauxhall zafiras. Vauxhall have since had my car on approximately 6 occasions the first time for two weeks with no offer of a courtesy car. My heating system still doesn't work properly & Vauxhall deny it's anything to do with the issue or recall work & wont be doing any further work to fix it so I am left with a complete lemon of a car with no value & out of pocket financially."
L.clark (21 Dec 2016)
"sold car at a loss due to being a single adult family and the one car being only form of transport. Used daily for work, school run and elderly disabled doctors spots. No faith in being safe on the vehicle. Sold for approx £800 less than what it should have been worth due to risks, bad press and the lack of interest due to o going safety issues not being addressed by Vauxhall. "
Craig-Ant (21 Dec 2016)
"My zafire which I had owned for 4 months caught fire from the glove box area of the dash 8 weeks(Feb 16) after the first recall causing 60k plus damage to local restaurant and property as well as my car. My entire family in the vehicle at the time and Vauxhall don't seem to be bothered or care. They even rang me a while back to tell me my brakes were low from when they did the recall did I want it booking in. There should be a serious investigation into this as it is a disgrace"
Optiknerv (20 Dec 2016)
"Interested to see the outcome of if this affects the ECC models."
Parveen (19 Dec 2016)
Rhian (19 Dec 2016)
"Annoyed at the inconvenience of everything with Vauxhall, payed to have my heater motor changed and could have ha dig repaired with them, also my ECU packed in and cost a lot to replace as old one couldn't be reprogrammed, absolutely fed up with the Zafira all it's been lately is a money pit and now it has lost most of its valued so even if I sold it, if would be at a massive loss"
Emma-C (19 Dec 2016)
"I'm fed up of having to take my car in to vauxhall, I've had it in 4 times now about the recalls. I also have poor air conditioning since one of the recalls which they charged me £60 to regas claiming it wasn't to do with the recall work even though it worked fine prior to them messing with it. Also to make matters worse after another recall visit I have since found the heater now doesn't work the same,it blows out cold air and takes 20mins to warm up! So the car is freezing in this winter weather and u can't de mist or defrost the inside of the car for a long time. Apparently again it's not to do with recall and it's going to cost £110 to fix! All false claims as worked perfectly before and others on Facebook page have same issues."
Antnkel (17 Dec 2016)
"Hi, I had a zafira b which I sold due to not being able to trust it anymore after a second recall. Lost lots of money! Also had the heater completely replaced just before all this started, which they wouldn't refund. "
Griffathome (17 Dec 2016)
"Just brought a second hand zafira b to ferry family around, no recall work done as of yet booked in on xmas eve, let's hope I haven't wasted mine and mums Money on this car"
Dmw (16 Dec 2016)
"3 recalls done on our 2011 Zafira, but we've lost confidence and money in it. Drive our 3 2 young sons daily and am paranoid there will be a fire. Its just not good enough Vauxhall. "
Keaty77 (16 Dec 2016)
"My car set on fire last October while undergoing an mot. What surprised me is that mine had very little damage due to being close to a fire extinguisher, yet it took a long time before it was examined. I got paid from my insurance company but the settlement was no indication of the retail value of the car and the shock and inconvenience plus the rumours of a cover up have had a significant impact on so many people including myself and my family. I have 4 children and 2 elderly relatives that relied a lot on the vehicle. "
scruffybuilder (15 Dec 2016)
"I bought an 08 zafira in august to help transport my handicapped sister ,It caught fire less than three weeks and 100 miles later , vauxhalls sent me a recall notice six weeks after it burnt out and have refused to tell me the results of thier investigation into the fire.They will only refund a percentage of my loses if I sign a waiver form stating they are not negligent. "
David-barrow (15 Dec 2016)
"Had an 11 plate zafiras 1.9 elite with ecc catch fire 1/03/14 fire started passenger side around the HVAC system area below the scuttle panel and also flame's from glove compartment"
Tidy-up-Tilly- (14 Dec 2016)
"I needed a bigger car to put a safety cage in for my dog. I researched different cars the cage would fit into. I looked at the site I bought the cage from and found the zafira fitted my cage. So I traded my corsa in for the zafira. I bought this car to keep my dog safe in her safety cage, and now find that i am risking her life each time she's in there. If there is a fire she can't get herself out. I have lost alot of value in my car and is now not worth much. I still have finance to pay back , which is probably more than my car is now valued at. I have struggled many times to get to and from work because of having to keep going back to the dealer. I am extremely worried that should a fire occur with my dog in the car and the central locking fails, I won't get her out in time. I have always had Vauxhall corsa s prior to this zafira, but I won't get another Vauxhall now, I have lost faith in Vauxhall. "
Cacklingpixie (14 Dec 2016)
"I bought my car new in 2014 when they were aware of the problem but nothing was said. I have had both recalls done. "
Bertie- (14 Dec 2016)
"I have 4 children who are 😰 to go in the car as they have seen footage of the fires every time my car goes to vauxhall it comes bak with more problems..."
Jenjen (14 Dec 2016)
"I have three children including my son with additional needs. I also have to use my zafira to take my grandparents to hospital appointments etc. To date my car has been at the dealership 4 times, and it's booked to go again in a couple of weeks time. "
Dave-b (13 Dec 2016)
"My car went up in July 2015 I was only picking my girlfriend up from work, smoke started coming out from the passenger side Dash we both got out the car and in seconds it just burst into flames ill never buy a Vauxhall again.."
ClaireFunnell (13 Dec 2016)
"I have a 2014 Zafira which was bought from new, and which is my 4th Zafira. The second car in our household is also a Vauxhall. I joined the facebook group over a year ago when the fire issue was publicised. Since then my car has undergone a check and two recalls. I never received any paperwork inviting me for the second recall.The value of my car has dropped, my insurance has increased. I still have outstanding finance. I would not feel happy about selling on the car to another family as there is such uncertainty over whether it is safe or not, yet I have no choice but to continue to use the car on a daily basis."
TraceyandAnthony (13 Dec 2016)
"Only reason we brought a zafira is because we have 5 children oldest being 8 and youngest 2. We are now stuck with an unsafe and worthless car for at least another 2 years due to being on finance!!! Its caused nothing but stress wondering if it will catch on fire with us all in it and how we will get everyone out... will certainly not be getting another vauxhall!!!"
Louice-causer (13 Dec 2016)
Emms (13 Dec 2016)
Shazza (13 Dec 2016)
"I used my car to take my disabled elderly aunt for hospital appointments etc and it has caused stress for us both every time we went in the car we worried I had to rehearse her undoing her seatbelt and me rushing around to help her out of passenger seat as fast as I could invade of a fire....we hated going in the car that much especially after we found we car had to go in again after the first recall....it has caused worry, stress inconvenience and this has partly brought on or not helped towards my self being diagnosed with cancer and having surgery and chemotherapy there is no way i was getting myself or my Aunty out the car in a fast time in the event of a fire....so with no other option of how to protect my Aunty, other passengers and myself I have had to sell the car at a huge financial loss, totally inconvenienced, upset and annoyed to say the least. "
Bigbird74- (12 Dec 2016)
Shenda (12 Dec 2016)
"I was informed that my car was one of the recalls after i heard it on thr news. I rang and gave my number of the window and was told to keep heading off. I was very upset as i had just got to kent with my 3 children,my cusoin and her son. So we had to drive back in the cold. I bought my car cause u have a disable son and wanted to have a safe car. I waited for the recall and once it was done i felt it would be safe again. Until this year when we was informed that sevral cars had cought fire and it needed another recall. Which to my disgust wouldnt take place until september. And this was in june. So not only had i booked holiday and trip for the six week holiday but hospital trip to london with my son. I had to buy another car to see us through until this car got fixed. The only answer i got from vauxhall garage was to put myself in 10'000 pounds worth of debt when i still havent paid of the load for this car. So i found a car for 600 pound and had to hope for the best. Cause i couldnt put myself in thousanfs of pound worth of debt. I am still worried about driving my car as i use all 7 seats. I just hope the problem has been solved. I just wish i could get my 9000pounds back and get a safe car for me and my kids. "
polly (12 Dec 2016)
"Driving my zafira has left me nervous of driving any car now so have had to get rid off it at a huge lose to myself it had both recalls but still it didn't perform properly along with the other issues I've had to have rectified such as electrical problems "
Jim (12 Dec 2016)
"Car has lost value, caused huge amounts of stress and - importantly - is potentially lethal. All cars are, but obviously this is in a way which is not user related. It's design/manufacture related and therefore the responsibility of the manufacturer to resolve before someone dies."
Energiser (12 Dec 2016)
"Have both a zafira and now a corsa impacted by all these issues. This has been a very stressful time, as I have no confidence in anything Vauxhall has said or done. Then there is the financial impact which has probably cost us over £4000 pounds, assuming that we could ever sell the vehicles..."
Hubert (12 Dec 2016)
Joe-Sumner (12 Dec 2016)
pmalipha (12 Dec 2016)
"This has been a nightmare; stuck with an unsafe car that couldn't be sold. The zafira isn't designed for quick exiting of the rear row of seats. Children and car seats in the middle row have to be dealt with first. We bought a car with child locks on, which we then had to disable to try to reduce the time it would take for children to get out. Vauxhall showed a blatant disregard for child safety, putting profit above all else. On top of that, the stress of driving around being unable to demist the windows or heat the car has been terrible. We live in the Highlands, where it is frequently wet and cold. Add to that lot the phaffing of getting time off work to get into the Vauxhall garage (15 miles away) and then the cost of having to use public transport, and you have Vauxhall customer care in a nutshell. We are never buying one again."
VC (12 Dec 2016)
"Our Zafira caught fire in 2012 and we had to evacuate our young family. We thought it was a freak incident, so bought another Zafira. I'm disgusted that it appears that Vauxhall must have been aware of a problem then. We still have our replacement Zafira, so have been through the recalls, along with the extra paranoia of having suffered a fire already! "
marmotase1 (12 Dec 2016)
"Have taken my car in for 2 recalls, spent months without heating or ability to demist window and have faced massive devaluation in our car. We wanted to sell it due to change or requirements in August but were unable to as the second recall was announced and so we got stuck with the car or face it being totally worthless. I have no trust in VX and their lies and quite frankly dangerous attitude to this has been appalling. They need to seriously consider their reputation and take some positive action."
Mikedyer (12 Dec 2016)
"My car exploded into flames on Nov 2015 just after picking it up from Gatwick airport parking after our holiday just 2 miles down the road with my 18 month daughter, wife myself and luggage in. Luckily we escaped however our doctor sent our daughter to hospital 36 hours later with signs of shock. It's a disgrace vauxhall have not accepted there faults ."
GaryJ (12 Dec 2016)
"Do a 2 hour trip each way & windows do not clear since recall works done. Got to go back again...2 recalls & 5 visits because of them "
dav111 (12 Dec 2016)
"my windscreen now takes ages to demist after second recall it is a vauxhall zafira b 2006. it is also worrying as I have 5 kids"
Dannie-B (12 Dec 2016)
Christopher (12 Dec 2016)
"This has affected me with recalls as I need to take time off my work to take it in and my children refuses to go in tge car so I have a car that I dont drive no more and alot more "
JAG (12 Dec 2016)
"I own a 2008 Vauxhall Zafira which I bought in 2011 from a motor company. I am absolutely disgusted with the ways Vauxhall has chosen to deal with the dangerous design faults in many models of their cars. It is clear that they reach far beyond negligence into the realms of calculated action and inaction which amazingly hasn't yet led to people dying and corporate manslaughter cases being brought against them. Vauxhall has acted purely to protect itself (the brand/profits and it's senior managers) without any regard to the safety of its customers and the general public. The action taken so far is the minimum they think they can get away with and, so far, their strategy is working! But they must not be allowed to get away with this! My vehicle has not caught fire. It has had both recalls. Yet it's not that simple, Vauxhall! I had to go to the Vauxhall dealerships three times for the recall work to be completed. It wasn't easy to arrange the logistics of booking my car in, dropping the car off, taking my children along, removing the car seats, getting someone else to pick us up and putting the car seats in their car then going through the same performance to collect the car. Plus when my car was returned neither the fan nor air conditioning worked at all! They not connected the wires properly, I understand. Financially I'm trapped and out of pocket. I bought the car with the intention of keeping it for many years. As such I didn't worry about getting the service history stamped in the book each year and didn't keep the car in a particularly good condition as I wasn't intending to sell it. This has obviously had a huge impact on the value of my car, as has the wider knowledge that Vauxhalls can't be trusted to be safe. All in all my car is all but worthless. I cannot afford to buy another car and need a car for my day to day life. I hate to drive the car and would hate anyone else to buy it and drive it. Worse still is the emotional impact that this has had on me. I have health problems and have also had significant emotional turmoil this year. The last thing I need is to be terrified of not only driving my car but of having it parked outside my house in case it catches fire! Every time I am in the car I am scared. I have escape plans worked out depending on who is in the car. The trouble is that I'm not convinced we'd all get out alive. I have a three year old and a one year old, a parent with mobility problems plus dementia and a dog. It's easy to say that I wouldn't drive the car if I was that scared but it's not true. I have to balance the everyday needs of my family and getting to work over the possibility that the car might go up in flames. There are so many Vauxhalls that it's not likely mine will go up so I take the risk to meet our everyday needs. But it might go up in flames and it's a constant fear and emotionally damaging. Another key point is that Vauxhall is putting the lives of our families, neighbours and anyone we drive and park close to at risk. How dare they?! While the risk to my family is terrifying but statistically my car has a good chance of not bursting into flames. However, the risk that someone is going to get injured or killed is a lot greater. Yet Vauxhall is prepared to take that risk. Does their cost versus benefit financial analysis show that it will be cheaper to pay out after being to taken to court or sued after a death than to deal with all of the affected cars? Probably. Vauxhall has no regard for life. I do not trust Vauxhall or have any faith in them or their responses. They are risking lives, damaging mental health, physically causing huge disruption to their once loyal customers as well as financially putting them out of pocket. "
Sophia (11 Dec 2016)
"A lot of value has been lost in the car Don't feel very safe driving around especially with my children, the thought is always there at the back of my mind Analyse every smell in the car and worry incase it could be a burning smell"
ZafiraOwner (11 Dec 2016)
"This was the first new car I've ever bought and it's been such a disappointment to keep taking our back, we have lost a lot of value on the car and would like compensation and a proper fix for the fault before someone is hurt."
DC (11 Dec 2016)
"August 4th 2014. Our Vauxhall Zafira burst into flames whilst parked on our drive. This fire spread to our house. The damage as a result of the fire caused us to be out of the house for eleven months."
Martin-Botham (11 Dec 2016)
"I wish to show below a copy of an email that I sent to Vauxhall Customer Assistance on the 27/08/2016. This email is a follow up to a previous email I sent them indicating that we have never received any Recall notifications since we purchased the vehicle on the 7/03/2013. Dear Sirs, I entered my e-mail address some time ago on two occasions on the Vauxhall website, as instructed, and a week ago I sent you an e-mail expressing my deep concern that I haven't received any communication from Vauxhall since we purchased the above Zafira that was registered in France on the 29/05/2013. The vehicle is right hand drive. This problem with Zafira B vehicles came to light when by pure luck I watched a programme on the BBC where a Parliamentary Select Committee questioned various people, including directors of Vauxhall and directors of the Driver and Vehicle Standards Agency. Our Zafira still sits on our driveway, I can't even park it in our garage as I worry about the consequences of it catching fire. We are still paying insurance for this vehicle even though we don't use it and I am becoming infuriated that I have still not been contacted by Vauxhall. A 'No Reply' e-mail from General Motors is not what I am looking for. I would be obliged if you would forward a copy of my attached e-mail dated 19/08/2016 to the persons listed below as I feel that I am more likely to receive some sort of reaction from one of them:- Charles J. Klein, Engineering Executive Director, Vauxhall. Peter Holt, Customer Experience Direct, Vauxhall. Louise Ellman, Chair of Parliamentary Transport Select Committee. Gareth Llewellyn, Chief Executive Vehicle and Driver Standards Agency. I have many more emails between myself and Vauxhall and eventually Recalls 1 & 2 were carried out at the same time but as some still seem to need wiring looms replaced then I still can't trust the car and have asked my wife not to use it so it still sits unused on the drive. I think that the car has devalued enormously since the fires and I have now bought a replacement vehicle. In April 2016 over a 1000 Euros was spent on the vehicle which would not have been spent if Vauxhall had advised me of Recalls at the correct time. I'm furious. "
Smalldread (11 Dec 2016)
Ernie (11 Dec 2016)
"We have had to pay £169 to rectify a coolant leak straight after second recall. Apparently nothing to do with the recall. We were also told that the other problem of the direction of the blower being broken at the same time was also nothing to do with the recall and only when we challenged this with Vx for the SECOND time directly was the fault fixed. We feel that Vx is a dishonest and unscrupulous trader and should be taken to task over these false statements it makes when we challenge the damage done to our cars during recalls. Appalling."
GraemeJaffa (11 Dec 2016)
"We had to sell our zafira. My wife was driving the zafira dailly with 4 kids, to primary school, to a high school and a nursery. We just didn't feel safe with the car, knowing that it could go up in flames at any minute. We had the first recall work done, but when we got the car back, the postion setting for going up to windscreen to floor wasn't working but all 4 heater speeds were. Plus we got a list of different problems with the car. But took it to an independent garage, and they says all was fine bar 1 little issue. So by this we thought vauxhall are at it. So by the 2nd recall was announced we traded it in for a new car. "
Alanbain (11 Dec 2016)
"My wife uses our zafira for childminding and we have had nothing but stress from these issues with parents questioning our car. Can't afford just to change so had to trust recalls but still a stress using the car as we have two small kids of our own"
Jumay (11 Dec 2016)
"My Zafira caught fire last October 2015 when I was driving . Felt so scared.Will never buy another Vauxhall."
laura78 (11 Dec 2016)
Calvert (11 Dec 2016)
Clair (11 Dec 2016)
"I hate driving my Zafira. I've had both of the recalls but am so worried about it catching fire."
Jason (11 Dec 2016)
"My car started to smell of burning. Got wife and 4 kids out quick. Turned car off waited for 30 mins before starting it again. Booked it main dealership who wanted to charge 1400 pound to repair. Previously main dealership done work on heating system with genuine parts. I phoned vauxhall customer services to complain and told them trend of fires as I researched on Google but they offered no assistance. contacted dvsa also watchdog bbc. They undertook interview and I gave them photos video evidence of melted resistor and plastic vent housing also pollen filter burnt. Lucky car did not catch totally on fire. After watchdog and recall did get work done at no charge but cost due to lost time at work. Did as DVSA to view as they could see first hand damage but they did not view. Not been reimbursed for previous work vauxhall main dealership undertook. Car value now affected. Have images on main computer I can send if required and documentation of work"
Aprilace81 (11 Dec 2016)
"Our car set fire on Aug bank holiday 2015. We had out 3 year old and 6 month old in the car. When the smoke and fire started. It was scary for us all, we'd only had the car 6months and the insurance paid out a lot less than we bought it for! A total nightmare! "
nigwell (11 Dec 2016)
"We brought my Zafira from new in December 2014, purchasing what we thought would be a safe and good sized family car from a reputable company, how wrong we were. even with all the "current" recalls done we still carry a fire extinguisher! ive lost money taking time off work for the recalls to be carried out and the loss from depreciation must be in the thousands. its about time Vauxhall are shown that they cannot get away with treating customers so badly."
annabella (11 Dec 2016)
"My Zafira caught fire as I was driving down the road on a cold October night, yes i certainly did have the heater on, I pulled over to the side of the road & within minutes the car was ablaze, a total right off. It was 2014 & my insurance has cost me nearly more than double for the last 3 years because my insurance renewal is December. When i asked my insurance people why my insurance was so expensive they said it was because they had no other party involved to collect from & I told them they should have contacted Vauxhall, I also got paid out with bottom book which I had to argue with my insurance for .It cost me a lot of money then & I am still paying every year because of the insurance going up. "
Kwoods (11 Dec 2016)
"I hate having to drive around In my Zafira that has had both recalls. I have two small children , and for one them I have to carry around daily and life saving medication. It's an absolute nightmare and it causes lots of worry and stress , I paid for it in full in 2013 and now it's practically worthless , I just want rid of it ! "
Mike1982 (11 Dec 2016)
"Owned our zafira for 9 months before having no choice but to get rid of it as my 7 year old daughter was literally so scared she would not get in it. This has caused our family great stress and financial loss"
CC (11 Dec 2016)
"I had a Zaria B that went up in flames in June 2015. I was working for a childminder, I had just picked up a child from his school, after just 5 minutes of driving he asked why steam was coming out of the dashboard, luckily I realised it was not steam, but smoke, I ditched the car at the side of the road, and got the lad out, and to a place of safety. Within moments the car was in flames. "
Fran1903 (11 Dec 2016)
"I purchased my zafira in 2014 and after 3 letter getting me to take it back into the garage making it seriously difficult ferrying 5kids around and worrying about their safety and baking like hell in the summer. I ended up having to sell it and buy a Ford instead as I got to the point I couldn't risk our lives anymore. Unfortunately after having my zafira for all of 2years I lost £7000 on it. So not only did these issues cause me undue worry and stress and having to use a 4 seater to try and get everyone to their places. But to add insult to injry I ended up massively out of pocket meaning a hefty credit agreement on my new car leaving finances tight for us."
Xjdx (11 Dec 2016)
"I bought my car from ARNOLD CLARK as we had just had another child. We had the car 23 days before it set on fire in a public car park. I had run to put my dog in the groomers. Cal"
Sherrie- (11 Dec 2016)
"I owned a Vauxhall Zafira b on 07 plate which did catch fire. I have sold the car now as I couldn't live in fear no more that it will blow up with us all in the car. I was in the car with my 2 sons one age 9 and other age 2 on 8th December 2015 when my car started to fill up with white smoke, I pulled over turnt the engine off and got my kids out the car my 9 year old was in so much of a state from inhaling the smoke that it caused him to have a mild asthma attack and all of us was coughing but it was my 9 year old disabled son that had it worse. I called my bother to come collect the kids as it was just down the road from my dads house. I waited with the car until the smoke had cleared it and drive it to my dads 2 mins away I didn't know what it was at the time as I never knew anything about the Zafira fires. I didn't know what it was but thought it was something that had burnt out as I no longer had any heating. I got a letter off vauxhall saying that I would need to take it to a garage but a 2nd letter would be sent out. In the meantime I had to drive around with my windows open in rainy weather & freezing cold cause the Windows would steam up and that was the only way to clear and my children had to sit with blankets over them to keep them warm which they kept getting colds, enough was enough I called Vauxhall Richmond and told them I had not had my second letter but my car hans filled up with white smoke and the effects it caused all of us and they said I had to wait just use heating on 0-4 which I told them I had no 4 and was driving around with steamy Windows, windows open blankets on in winter even when it rained and they made an appointment for me on 12th January 16 and I took it in, the bloke on the desk said if you have no function I can tell you we can not allow you to take the car home and they would get me a hired car delivered to my house the next day. I had to walk home from Richmond to Brentford as I was only under the impression that they were going to fix the parts while I wait, but I was not able to take the car home and I didn't have money or my bus pass on me and had to walk home which I was late for picking up my son from school and had to get a friends to pick him up and meet me at home. I got the hired car on the 13th January and I had the hired car till 26 February 15 when I got my car back I was told that they had a lot of trouble with my car and had to take out the whole dash board and replace wires and housing. I found out in March that when I went to put on my air conditioning and adjust my vent to point it at me and it broke I then noticed that it had been glued back on and not fixed properly from the hard repair work they did. I have a invoice of the work that they had done and will attach it if I can from my phone as I'm not sure how to but I'll try or if I can't i can always send in post or in another email from the desktop. My name is sherrie Carrington"
Dave-P (11 Dec 2016)
"Oct 2013 my zafira went up in flames, was featured on watchdog and follow the link to watch the fire https://www.youtube.com/watch?v=9eZBB6ELvOw"
Kyle0177 (11 Dec 2016)
"I have had both recalls done witch has wasted my time and also had to ether have time off work or borrow a car to get to work and I have also had an issue with my directional dial. Which I emailed Peter Hope about who organised for this to be looked at and it has now been rectified. "
khuson (11 Dec 2016)
"I bought my car in april having no idea about the recalls if it wasnt for this group i would never have known about my car needing the recalls. having no working fan has been extremely difficult having 4 children 8 and under my baby had heat rash for most of the summer and still worried about my car now and how i would get them all out in time in event of a fire due to them being practically worthless now im now having to save like crazy for a new car i have no faith in vauxhall anymore"
Redmond (11 Dec 2016)
Baz (11 Dec 2016)
"My zafira b went on fire in August 2016, I had just dropped my son off at summer school could have been worse. It had already been in for 1 recall, previous day to this going on fire it had been booked in for 2nd recall for following week. Never even had a phone call or letter from vauxhall to apologise for inconvenience, I have now had to buy a new car on finance."
Tia-hansford (11 Dec 2016)
"Had fire in my zafira in July 15 before recalls Vauxhall told me it was a one off and to go to my insurers, car was only 4 yrs old and had no work done to the blower motor where fire brigade stated that's the area the fire had started."
Anne-Marie (11 Dec 2016)
"The whole situation is a complete joke re the safety of the Zafiras and other cars affected. The cars called in for recalls have ended up with other faults that the garages have all denied causing. The value of these vehicles have also dropped through the floor with people losing thousands of pounds/life savings. Vauxhall - it is not good enough!!"
burningretina (11 Dec 2016)
"I have a corsa whilst it did not go on to catch a fire the heater motor burned out in the same way. It is the Diesel Corsa D with air con. Vauxhall just sent me to a link to their standard web page after watchdog was aired. So nothing new was learnt about the fault."
Kezza (11 Dec 2016)
"I had a brand new 2014, had several recalls done. I was running a childminding business and started to lose clients as they did not want to place their children in my car. I had to decide to trade in my car or to carry on losing clients. I traded in the car and I lost 2.5 thousands."
Claire-Aitchison (11 Dec 2016)
Rick-K (11 Dec 2016)
"My Zafira caught fire after recall one work complete on 13th June 2016. It caught fire after driving it for about five minutes and was an inferno two minutes later. If all seven seats were occupied people in the rear may not have got out in time."
PaulT (11 Dec 2016)
"Had the 1st recall done, car was impounded for 3 months and was left with a corsa, not an ideal car for a family of 6 "
Jimmyc (11 Dec 2016)
"My car has not been on fire but probably was very close. My wiring harness actually started to melt. I smelt the electrical burning so pulled out my glove box, resulting in it now being broken. Problems after the first recall and now problems after the second. They will not accept liability for the redirectional flaps not working. Now I'm still without being able to demist my windscreen!"
Dawn-Allan (11 Dec 2016)
"No fire yet but loads of worry. Live in a very remote area so have had to drive nearly 4 hours each way, for both of the recalls so far. I have 2 severely disabled adult children that I need to use the car for on a daily basis. but 1 of them is petrified of the car now. Trying to organise an escape plan with full size adults that would be very distressed is impossible. Will never feel safe in this car now. Car has little to no resale value so cannot even sell it to buy a different car."
aj1uk (11 Dec 2016)
"I want thus resolved......it's gone on far to long. Vauxhall need to bite the bullet and take responsibility for their failed design."
JaniceD (11 Dec 2016)
"Fortunately I have not had a fire but have had to take my car in to dealer three times and they messed up the direction control on the last visit but won't admit it was anything they could have done. Not being able to get air onto windscreen at this time of year is very dangerous "
Brods (11 Dec 2016)
"Losing 2 days of work,and having to travel for the 2 recalls a total of 400mls. And not being offered any form of compensation after asking for after each recall "
Gill (11 Dec 2016)
"We own a Vauxshalls Zarfira b and a astra lite. We feel very let down by Vauxshalls. Put all our lifes at risk when you knew there was problems 09. Do you honestly think we would buy these cars in the first place. "
Robsdad (11 Dec 2016)
"My Zafira caught fire on Christmas day 2015. It was a write off."
Annbh (11 Dec 2016)
"Regret buying my zafira every day. 2 recalls later the heaters still don't work properly and I have to use a window cleaning scraper on the inside during journeys to try an clear the condensation....Nothing to do with the recall says Vauxhall, yet it was fine before.... Terrible customer service from Vauxhall.... I am essentially driving around in a car that is worthless, as no one will buy a zafira now, while still paying off the finance and wondering if I will make it to the end of every journey without bursting into flames. Utterly fed up."
Bouce- (11 Dec 2016)
"I am a childminder bought a new one in 2014,then nothing the problems they should never of sold it to me,putting my job and baby's in danger ended handing it back just over 2 years later, losing out on 1000's of pounds, "
FionaB (11 Dec 2016)
"Back in October 2015 I took my Zafira B to a local garage as we were experiencing an odd smell. I described it at that time as being not quite a burning smell but best I could do was a 'hot' smell, didn't appear to be coming from a wheel, more from the passenger side of the engine but bizarrely was strongest in the passenger footwell. The garage visually checked over my car, advised nothing obviously untoward but by my description they thought it likely to require a pollen filter change. As it was mid-term, I had my 3 children with me so booked it in for the following week. Two days later Watchdog carried the story. This was the first I'd heard of any potential issue and so, understandably concerned, I phoned a local Vauxhall Dealership who advised me to cancel my appointment with the local independent garage and book it in with them instead. The day before my appointment they cancelled, by letter addressed to my husband (who doesn't drive), due to having no resistors in stock. I phoned and reminded them of my pre-existing concerns but they categorically refused to undertake any form of safety check. I phoned Vauxhall Customer Services who did phone me back the next day but in the meantime I'd phoned the other local dealership, where my car had been serviced earlier that year, to ask if the pollen filter had been replaced during the manufacturer 2nd year service. I was told it's an additional advisory item of which I hadn't been advised and so they would see my car. At that time I was given the all clear, no parts replaced and no explanation to the cause of the smell. Crucially though, I got no paperwork. A month on I'd had a couple of calls advising they hadn't forgotten about it but were still waiting the paperwork from their warranty department. By this stage I was booked in for the resistor change anyway. Ironically I was originally looking for the paperwork as considered an upgrade to the Tourer as was concerned driving kids in the boot seats but I was losing faith in Vauxhall. I then took it back again for the resistor change and foam fix and was hoping to gain comfort. The kids were so looking forward to being able to close the windows (we live in Scotland, the weather hadn't been kind). We had not used the heaters since October. My mechanical knowledge is limited but I can understand that the foam is hoped to prevent future water ingress to the fan. Coupled with the resistor change, if no existing damage to the motor I could accept some interim relief. My understanding was that the current draw is an almost pseudo health check for the fan. I also understood the cut off to be 4.5. My reading was 4.3 on a car not yet 3 years old - too close for the comfort I hoped to gain when the pre-existing concern remained unexplained. I totally understand the concept of a cut off point, I work in credit scoring. I also understand the odds increase closer to that cut-off point. The garage told me they would do nothing further and I should use my heaters/demisters on all settings but with a marginal reading and the pre-existing concern remaining unexplained, I was left uncomfortable with the children in the car. Vauxhall's response to my email was to take it back for a chargeable diagnostics test, with no predefined amount i.e. write them a blank cheque. Bottom line is I had a concern before I knew anything of this problem and was not getting comfort from a 4.3 reading and Vauxhall did not care. I bought my car with the lifetime warranty but was left with no choice but to trade it in when not even 3 years old, 3 days before Christmas 2015."
Lloydy (11 Dec 2016)
"Two re calls,two days unpaid!"
Lesley-Jones- (11 Dec 2016)
"Our zafira went on fire August last year while on holiday in Cornwall. We had 4 of our children with us, we had to borrow money to hire a car to get us all home. The fire upset all the family even my parents because we were stuck in Cornwall and they were in North Wales and couldn't help. A year on and I'm constantly checking for anything suspicious and always smelling for fire."
Grant-&-Sarah (11 Dec 2016)
"Our Zafira caught fire in November 2015, we lost thousands of pounds on the car and have had nothing from Vauxhall what so ever!!"
Jan-Winter (11 Dec 2016)
"We own one of the dreaded Zafiras and due to financial problems are unable to change it. I worry every single time I go out in it and panic at the slightest smell of burning . I just wish I could get shut of the awful thing so I could drive stress free "
Jo-H (11 Dec 2016)
"My car went up in flames in October 2015. I got out minutes before it went up"
Jopo (11 Dec 2016)
Theminiman (11 Dec 2016)
FB-user-40403 (11 Dec 2016)
"I have a 2007 Zafira B, which was purchased in 2011. After 12 months, my heater failed on settings 1 2 and 3, only working on 4. I received a ridiculous repair quote from Vauxhall, which was unaffordable, and so had to put up with only using the air con or heating on the highest setting. It wasn't until late 2015 that I heard about the recalls, and realised that my heater was a common failure and a warning sign that my car may be unsafe to drive! I had my first recall done in December 2015, and finally had a working heating system. Then, the second recall was completed in November 2016. I was told by the garage that everything in the wiring system was totally corroded. Quite shocking, considering this would have happened in the 11 months between the first and secind recall! I am self employed, and had to sit for hours at the Vauxhall garage waitung for my recalls to be complered. After the second recall, my speakers stopped working, and I had to book my car in again to find that they had failed to plug some wires back in during the work they carried out. My new heating system is terrible. It only blows luje warm on the hottest system, and would not clear ice from rhe windscreen, as it isnt warm enough. We are all cold while inside tte car, including the small children. It is advised that young children in car seats do not wear padded coats or snow suits for safety reasons. There is no adequate heating in the car for cold weather! My Zafira is worth a quarter of what it would have been before the recalls. Nobody wants to buy it, and I have been offered silly money as part exhange. I am in a position where i am stuck with a car that I worry about putting my small children and babies in, that doesn't have hot heating, and that has lost so much in value, I can never sell it."
Stinchcombe (11 Dec 2016)
"my vehicle caught fire and was a total loss. We suffered loss of possessions, vehicle, time away from work, increased insurance premiums. A major vehicle manufacturer has acted un professionally and manufactured a vehicle designed to carry families which are not fit for purpose. How long can they hide behind there lies?? "
alsation10 (11 Dec 2016)
"i purchased my 56 plate zafira in march 2016. it had no recalls done. it cost me £2500 on finance totalling just over £5000 and is now worth £500 because of the fires. both recalls have been done,but i am unhappy at losing such a great amount of money in a matter of a few months. vauxhall should hang their heads in shame and pull their fingers out"
G-user-94388 (11 Dec 2016)
"I purchased a brand new Zafira in 2013, when Vauxhall were fully aware of the issue with their cars. Despite this, they were still able to sell me the car and not inform me of the potential safety issues. As a result in now still paying for a car in finance which is worth next to nothing. Its as good as fraud."
Aiken1 (11 Dec 2016)
"Husband recently bought a zafira B 06 plate £1700 From a garage in Glasgow wasn't informed about any recalls from said dealer seen it on watch dog so contacted Vauxhall car was then taken in for recall kept for 4 days refused to tick it was safe to drive and added on many extras - since taken the car elsewhere to say these said things are fine and didn't even need fixed so obviously just A ploy to get money out of you , he has been in touch with dealer whom he bought it from he has said he won't refund him at all "
Anna (11 Dec 2016)
Rubers (11 Dec 2016)
"Vauxhall just haven't cared about their customers safety all they care about is lining their pockets!! I've still got a zafira that I can't use but still having to use my child maintenance to pay off the finance on it. I can't sell it on. Vauxhall have let families high and dry and living with the constant fear!"
Mattyp (11 Dec 2016)
"I haven't suffered a fire as yet but have obviously lost over at least half the cars value and a constant worry about getting kids out quickly if something were to happen "
streetja (11 Dec 2016)
"A car I purchased faithfully about 6 months ago for £6000 is now worth £4000 and most people wont accept a better deal on my half if I wanted to get rid of my zafira because of the recalls and risk of fire. I am so frustrated with how long this is going on for I want to get rid of my zafira for the right amount. This is going to make me lose money and it has been handled disgustingly by Vauxhall. Also want to mention that i have been refused parking in places as well."
GlenS (11 Dec 2016)
"We have a Zafira with 2 recalls. After the first we found they had simply cut the wire to the glovebox. "
Julie-S (11 Dec 2016)
"Had a 2006 Zafira B bought for £3000 in Nov 2013. Insurance went up this year by 10% for no reason other than it was a Zafira B; value depreciated to just £500, more than the tax & insurance!!! Chopped in for a contract hire on new car Nov 2016, much earlier than planned making things tight right now but being able to sleep not worrying about my 3 year old is worth the financial pressure. Had both recalls done, but still didn't drive far in it or feel confident to use blowers. When the radiator pipe burst (normal wear and tear) and produced steam from bonnet I was so petrified evacuating my husband and son I rang the fire brigade, they were super supportive knowing the history with these cars and said I did the right thing. I was so shaken by what turned out to be a false alarm, I was physically sick and didn't sleep well that night replaying it. This was the catalyst that drove us to put ourselves in debt for a new car. "
NaomiC (11 Dec 2016)
"I had to have a new blower motor and 3 new resistors when they kept melting prior to all the recalls. "
Mandy-mcque (11 Dec 2016)
"We bought our zafira and have had nothing but problems with it we are looking seeking help with replacement or refund from dealer "
Lawrence (11 Dec 2016)
"The worst impact this whole debacle has had on my family is the way it has hurt us financially. With 3 kids, we were fully dependant on a good family car; and our Zafira was a good car that turned into a bad nightmare. We sacrificed much to purchase our Zafira, and to see a £10000 investment literally disintegrate into a £550 useless unwanted fire hazard, has undoubtedly turned an already terrible 2016 into a worse one.(Thanks Vauxhall) BTW Let me iterate; our Zafira did not catch on fire...but our credit rating, travel comforts, Vauxhall trust, family savings and peace of mind did. We are now without a car and not sure when we will be able to afford one again, as we are still paying off the Zafira we don't even own anymore! It's had a knock-on effect on many areas in our lives; from the finances to the 1 hour journey the kids have to make to school by public transportation every day (Gets worse during rail strikes). The saddest part of all this is not how it's affected so many families, but the fact that Vauxhall clearly doesn't care. "
WakefieldBen (11 Dec 2016)
"I purchased my Zafira around 6 months ago with no recall work carried out. I have since had this work done but I do still worry for the safety of my children. I can't sell the car due to finance outstanding and the massive decrease in value because of the issues. "
Sj (11 Dec 2016)
"Vauxhall need to take responsibility for this! Being a childminder and scared to take children in my car resulting in lose of earnings! "
Michael-C (11 Dec 2016)
"We purchased our 2nd Zafira 21st January 2015 after quite a bad car accident. We loved the sportiness of the vehicle and the modest comfort given in a vehicle with 7 seats. We heard about the recall through the fantastic efforts of sue freemantle and everyone who set up the Facebook page, we had no real issues with our vehicle until it went in for the recalls after the first recall the air directional system stopped working and we had an electrical fault come on the dash we took the vehicle back to Evans halshaw vauxhall priory park hull, only to be presented with the standard answer it has nothing to do with the recall and a repair bill of nearly £800. Being a working family we didn't have the money to get it repaired immediately so we waited, we where then informed we had another recall to organise as the first recall wasn't completed properly or was insufficent to rectify the issues with the vehicle. This caused quite the outrage for us as we had to take time off work again at the busiest part of the year which cost us greatly in lost wages as the dealership had no loan vehicles available. We had the work completed on the vehicle for the 2nd recall and a few weeks later we had the repair work completed that vauxhall claimed had nothing to do with the work they had carried out. only to find out through the media that we are not the only ones this issue has happened too. My wife and I are deeply disappointed with how vauxhall has lead us down the garden path wasted out hard earned money and time over an issue they have known about for many years it is an absolute disgrace how such a large company can be allowed to get away with what possibly could have been people losing there lives and in most cases caused financial hardship and inconvenience and should not go unpunished. And all effected to be appropriately compensated for the steep loss in value of our vehicles and the money we have paid in repairs that where caused by so called recalls."
Austin (11 Dec 2016)
"Loss of value Lose of use of car whilst in for recall"
Bella (10 Dec 2016)
"I have not experienced the horror of a fire (yet) but had to give up work due to the ongoing problems with the car. I was using my car as a delivery driver and alerted Vauxhall to my car smelling of smoke before the recall came in. 4 visits later and numerous problems (caused by Vx) and I am still not confident that the car is safe and with finance still owing I am unable to get rid of the car and struggling financially after having to give up work due to not using the car. "
Katecullern (10 Dec 2016)
"Although I have not had a fire, I have had problems following both recalls. One was eventually rectified by VX but the other I have had to pay for. Months of worry and not having use of heater/fans. "
Dan555 (10 Dec 2016)
"This zafira is my wife's car (family car). I paid nearly £6000 for it 2 years ago. The car has been back into Vauxhall 3 times. The first time they couldn't complete the recall properly due to the windscreen not being a genuine Vauxhall windscreen. No idea as to why this affected the work being done and the people on the service desk were useless and provide little explanation as to why. It went back in for the second time several weeks later and again they were unable to fit the parts due to the windscreen, some nonsense about the scuttle panel. They told me they were waiting for Vauxhall head office to get back in touch as to what to do. They actually kept my car over night. I got a phone call the next morning saying it was done. I asked what what was the problem and what changed overnight and the receptionist said a 'master technician' was able to do it. Not sure what differentiates a master technician from a mechanic but apparently something does. I felt like they were just telling me nonsense. Anyway the second recall was done 2 weeks ago and took all day to do it. I have a 10 month old baby girl, a 4 year old boy and a wife who is 6 months pregnant. This car is supposed to be a safe family car. The fact they drive this car every day scares me. If I could afford to get a a new car car I would, but having 2 children and a third on the way withy a sole income I cannot afford to buy a new car. I went to look at trading it in against and smax and the most I got offered was 1500 which is just insane how much value it has lost. My insurance has also doubled in the last 2 years as well. The recalls have also cost me money. Firstly by loss of wages having to take time off to to the car to and from Vauxhall and secondly in taxis, as the first time they refused to give me a courtesy car. After the first recall there was a problem with my central locking, the passenger side rear door wouldn't open unless you locked the car with the button inside on the centre console and then unlocked it from handle inside. Vauxhall said it was nothing to do with the recall and they didn't cause it; but it worked fine the day before it went it as my wife takes the baby out of this door every day. And then one the recall was done it didn't work. So whatever happened to the central locking happened when the car was in vauxhalls possession. I ended up taking the car to a private garage to get fixed as I do not trust Vauxhall at all. The fact that they told me it was safe after the first recall and then for it not to be. I don't believe it's safe after the second recall either. I would never ever go anywhere near a Vauxhall again. I phones Vauxhall to complain about the costs I've incurred and I was hung up on which to me it's just indicative of their attitude towards this whole scandal. My car hasn't yet been on fire but when we drive it we feel like it could happen any time. We try and avoid using the heater as much as possible delicate both recalls being done. "
Susan1234 (10 Dec 2016)
"Hi, on the 21/08/2015 I was driving to work and as I reached the turn into the factory my car filled with smoke, I was stunned and immediately jumped out and my passanger opened the bonnet and my engine was on fire. This scared the life out of me and if it wasn't the fact that I was at work and had a fire extinguisher close by my car would have burnt out. I do have the report from the insurance and pictures but will have to send them tomorrow as they are on my laptop. I do now have another car but every time I pass through the gates it takes me back to that day horrific memory's. What scares me the most is the night before I would normally have been taking my grandchildren home and would have been caught out with them in ( I thank god every time I see them this didn't happen) but they were picked up which is very unusual so I was definitely been watched over that night. I contact etc Vauxhall what I heard about other fires and was fobbed off. As said I did get a payout from my insurance, I did have to borrow a small amount of money as well to replace my car. But that didn't cover the inconvenience of begging for lifts couldn't see my grandchildren as often as I wanted. I worry every time I hear something odd in my new car and always think I can smell burning. Kind regards Susan "
lorraine1973 (10 Dec 2016)
"I brought my car in December 13 having 3 small children and a disabled partner - After the sham of a recall and vehicles still catching fire randomly - i barely used my car and had to go through all winter without being able to use any heating or fans - i took the decision in June 2016 that i could no longer risk my family by keeping the car i took the decision to sell and take a very big loss for peace of mind - the day i got in my new car was like a weight had been lifted from my shoulders and i could enjoy driving again without constant worry of any strange smells etc "
Linda-Davidson- (10 Dec 2016)
"I have a 2008 zafira which has had 2 recalls and the relevant repairs carried out. I have lost all confidence in my car but I am stuck with it as finance isn't an option to buy another non vauxhall car. , Vauxhall need to take some if not all"
Kpearson (10 Dec 2016)
"I am in constant fear of my 2014 Zafira bursting into flames. Getting my children out quickly is a worry, especially with my Autistic daughter who can panic easily. The value of the car has dropped dramatically making it financially very hard to buy a different make of car."
Cookie (10 Dec 2016)
"Bought a 08 zafira B off a finance company with outstanding recall work needing done "
Louise-m (10 Dec 2016)
"I have had my zafira for years with the heating only working on 4. After recall 1 the heating didn't work at all after recall 2 so far no problems. Both times I had to turn down work as I rely on my car to get the kids to there childcare and get to work on time. "
Lorraine1970 (10 Dec 2016)
"My Zafira has had 2 recalls! I was not made aware of any problem with the car when purchased, and wouldn't of purchased it, if I had known! The car is now worthless, as no one will buy it now!"
Mello-mel (10 Dec 2016)
"I bought the zafira in December 2014 ,never realize for one minute it would go up in flames, went to pick the wife up one jinking in may 2016 stope off for diesel had my youngest son olly with m ,picked Debbie up at 8am drove home ,parked the car up Debbie oly and myself got out went into the house ,went back to the car these was smoke coming from below the windscreen , ran into the house from the phone ebbie and olly range over the road to the neghbours were 2 of my other children were on a sleep over ,by the time I had phoned the fire brigade and gone back outside the car was ablaze and all the windows had blown out tyres had burst the sub frame had melted and the engine was on the floor ,3 of my children saw Al, this which was very traumatic for them all I could do was cry ,the fire brigade put out the fir and told us it was electrical, .There 's a lot of things gone through my head after the fire ,if we had all been in the car on a motorway we would not have got out, and if it had gone up at the petrol station who knows ,I have phoned vauxhsll on numerous occasions to be fobbed off lied to and hung up on ,I still owe money on the car and I am geťing taken to court as I refuel to pay the finance left "
Benita (10 Dec 2016)
"I bought my Zafira on finance as I needed something reliable or so I thought ! I didn't even know there was an issue until I saw the group on Facebook for Zafira fires, I was so shocked and worried it took ages for the first recall letter to come through. I took it to my local vauxhall dealer and had work done or so they said as although requested numerous times I could never get proof and the same happened with the 2nd recall work done supposedly but still no proof so I am just hoping it's safe everytime I use it and I feel cheated that I'm paying every month for a car that's had these issues and I'm definitely not in a financial position to be able to purchase anything else."
Nikki-Nye (10 Dec 2016)
"My 56 plate diesel Zafira B went up in flames in January 2015. I was in the car and the central locking was not opening as smoke entered the car. From fumes to flames was 5 minutes. The fire brigade and my insurance company stated there were other zafira fires caused by problems with the heater resistor. When I contacted VX they said there were no known problems and as they couldn't inspect my car, they weren't liable. The financial loss in terms of no claims, excess on our insurance, lost belongings where all minor compared to what we could have lost, my life."
TonyB (09 Dec 2016)
"Still awaiting recall work to be done as the garage do not work weekends! The Zafira is in constant use. I have not enjoyed owning the car from day one. First of all it had a new gearbox (the 6 speed that has been plagued with problems) , new front driveshaft, etc al. To top it all this as well. Its only 4 years old! And now only worth sixpence! Can't afford to change it either. Never will I buy another vauxhall. EVER"
Loobyloo (09 Dec 2016)
"I had a zafira b. I had all the recall work done but I still don't feel safe. I drove around with a glass hammer in the car and had completed fire drills with my children just in case. I took my car to Vauxhall and explained how I felt and a they were offering more than anyone else for part ex I took the deal and purchased a car that I was assured is 'as safe as houses'. I drove away with a huge sense of relief thinking finally my children were safe. Yes you've guessed it, the car I bought was a Corsa !!!! Now I'm back to square one except this time there doesn't appear to be any admissions or recalls regarding my model only the 1.4 turbos ! I have lost all faith in Vauxhall and am now stuck with another potential death trap on their advice."
Adrienne (09 Dec 2016)
Cara9339 (08 Dec 2016)
"I own one if the affected models. Only just having the first two recalls done, as the feedback from others after the work had been carriwd out was mainly that there was always something else waa wrong after it left the garage. It is very worrying carrying young children around in a car that coild go up in flames."
Cburns1984 (08 Dec 2016)
WOJ (08 Dec 2016)
"I just found that my vehicle operates at 102 or 103 Celsius, I think this is something that should be investigated."
Daisy-R (08 Dec 2016)
"I had a vauxhall zafira car fire in November 2014. It's not just about losing my car, it's the massive impact it has mentally when your put into a very scary situation, especially when you have young children. Vauxhall need to take responsibility this has been going on for far to long! I would never, ever buy a vauxhall car again. I honestly don't know how they manage to sleep properly at night! "
Katemoody (08 Dec 2016)
"My astra sportstourer 2013 plate went on fire in traffic in 2014!!!"
Jo-A (08 Dec 2016)
"Have lost complete faith in Vauxhall after the way they have handled this debacle! No concern, understanding or interest from their appointed local dealer, who were rude, dismissive and uncaring. A completely lack of co-ordination and information across the board and absolutely nothing done to allay our fears. Two recalls finally done, and a list of things wrong with our car was given to us after the first - we got a second opinion and nothing was wrong with it!! This was confirmed when the car went in for the second recall and the ticket sheet cane back all green! Stuck with our Zafira as we can't afford to change it, and just hope it is now safe. Will never buy Vauxhall again!"
Ellen.S. (08 Dec 2016)
"I took my zafira for the first recall then when the second was announced I knew my car would be losing value and fast! So off to the garage I went and traded it in for a corsa. Even with the heating switched off it was still pumping out heat so I either had to drive with the windows open or the air con on. Something wasn't right with it that's for sure. 6 months later I have a Ford Focus and feel much safer! I would never ever buy any Vauxhall car again, their basic customer service and consideration for the safety of their customers is appalling !"
FB-user-69719 (08 Dec 2016)
Becca (08 Dec 2016)
"I have had to do 5 trips to the garage for 2 recalls, as they changed what they were doing each time. This is a major inconvenience and I still do not trust the car not to burst into flames, but can not afford to get rid of it! Vauxhall need to sort this out and soon!"
RobC (08 Dec 2016)
"Vauxhall need to do the right thing and replace these defective (and now worth next to nothing) cars for one's which do not have electrical systems designed by a womble. Owners should be compensated for their losses. Samsung did the right thing with the Note 7 fire issue, yet Vauxhall cannot. Disgraceful. "
Gemnm (08 Dec 2016)
"Had a Zafira B and went through the first recall. We were waiting for 2nd recall but decided to get rid of the car as just felt unsafe. We were driving to France in August 2016 and couldn't trust the car. It became clear the 2nd recall wouldn't be completed before our holiday. We were lucky not to have finance on the car and took out a loan to purchase new car. "
Jamjam (07 Dec 2016)
"This car has been a nightmare for me and my family have not took my kids in it much scared of it catching fire my kids only had one day out over the summer holidays because i didn't feel safe with them in it when i do go out in it and i smell a fire i get scared thinking is that my car and pull over my heart is going ten to a dozen only to find out its not my car thank god.hope this makes sense in not good putting into words what i'm trying to say i'm better saying it face to face"
LynziMc (07 Dec 2016)
"My zafira is 3 years old and has had both recalls done! I have no confidence in my car which I had brought as I believed it was a safe reliable family car! I am constantly on high alert! Recently I was driving late at night it was very dark inside the car and I smelt smoke I automatically started to panic wondering did I need to pull over and was it safe to stop as I was on dual carriage way coming up to a round about, it turned out the smoke was out side nothing to do with the car but this highlighted to me just how in safe I feel in my car no trust!!! Unfortunately I can't afford to change my car as I still have finance out on my car which due to recall issues my car is valued much lower. I recently looked into trading it in for another manufacturer and was told they wouldn't take my car due to safety reasons, so my only option is to hand back to finance company which I don't want to do! As it is a family car I always have my two children which makes me very nervous!!! "
Harveyshell (07 Dec 2016)
"Have 14 reg ECC model.Very worried that these are said by VAUXHALL to be safe.Dont believe it as there have been fires in ECC models and in anycase who the hell can believe a word Vauxhall say after the disgraceful way Peter Hope and his cronies acted at the Transport Select Committee meeting .These morons are playing with peoples lives. We carry a grandson and disabled daughter in our Zafira and are constantly on edge when doing so.First experience with a Vauxhall car and definately the last.A terrible company."
Jools (07 Dec 2016)
"Car is now only worth £1200 and I still owe hp of £3500 I am scared to put the dogs in the car, do more camping holidays and also I'm constantly watching the glove box instead of the rd, I do not feel safe in my car"
Jessm (07 Dec 2016)
georgiet (07 Dec 2016)
"I've had both recalls done on my Zafira B and the wiring harness was not changed on either. Very worrying as I am driving a car containing my two children when it is still at risk of bursting into flames."
Danielle-Ebbage (07 Dec 2016)
"I had a zafira b model which caught alight July 2015 This has left me with more to pay for my insurance, I lost my no claims bonus and not to mention I purchased on my new credit card and I am still paying that off with no car to show for it I struggle each month to find all that extra money I need for a car that went up in smoke "
GFord (07 Dec 2016)
"We are a young family , 2 young boys. We have been put at great risk and inconvenience . Feel scaredto use heating. 2 and 5 year old traveling in freezing car . Haven't been able to go on holiday as cant risk the long drive . Very inconclvenient driving the 40 minutes to dealership for numerous recalls and then saying they need the car all day . "
M-a-netherway (07 Dec 2016)
Lisa-M (07 Dec 2016)
"I part exed my Corsa B to the main dealer I had purchased from for a Zafira B. It's only now I realise they were so desperate to sell me the Zafira that they paid off all the finance on the Corsa. I contacted them when I first heard about the fires and that they car was loosing clips from somewhere and was told my car was safe. I have a young child and a disability so due to all of the information I saw on the Facebook page, I lost all faith in Vauxhall and traded in to a different main dealer, telling them what I knew. I ended up in a lot of negative equity due to needing a car I felt confident to drive and put my child in and this has caused me financial problems and distress. The only consolation is knowing we are significantly safer not being inside a Zafira B!"
Larna-bradley (07 Dec 2016)
"Myself and my partner both own a zafira B, we have 3 children and just want to feel safe with them in the cars "
Fiona-M-Thompson (07 Dec 2016)
"I owned a Vauxhall Zafira and 10 days after the car underwent the work at the Vauxhall dealership (first recall), the car spontaneously burst into flame and was then declared a right off by my insurance company. Independent forensic investigator found the faulty part thought to be the cause of the fire. Vauxhall have not been helpful at all and we are now relying on this group effort to try to get compensation for the loss of our car."
Fliss (07 Dec 2016)
"I own a Ecc car and still very worried that these models are not included in the recall as although we do not have a resistor, the other components of the heater system are the same and so cannot see why Vauxhall can get away with replacing the same parts in some zafiras but not others. Also they are fitting shields to protect the motor corroding, Ecc models have the same motor so why are they not interested in protecting ours from corroding?"
ClaireW (07 Dec 2016)
"I currently own a Zafira B, which has had both recalls 'done'. On neither recall has the wiring harness been replaced. Neither time has a hire car been provided. "
Lsmurf (07 Dec 2016)
"I previously owned a corsa and now own a zafira B model. I've had both recalls done and now my heating system doesn't work properly. I have 2 small children and I am petrified to drive the car and do not feel safe in it at all. Unfortunately I cannot afford a new car so am stuck with it and feel anxious on a daily basis. Feel very let down by Vauxhall and will never purchase another Vauxhall in the future. "
Danhunt (07 Dec 2016)
"Hi I am one of the Zafira Face book Admins. I have been heavily involved in getting the technical information together to help move the fight forward with VX. My car had suffered with a heater problem before the recall. This is what started my investigations as was not happy with VX response and did not trust they were going to make my car safe for my family. Just as well I did check as they have failed to identify multiple issues that left the cars still vulnerable to Fires. "
SteVen (07 Dec 2016)
"Have had both recalls completed but about 4 weeks after the second recall my speed module stopped working properly emailed peter hope at vx after a few emails back and forward I had to take it back to a dealership who replaced ALL the components apart from the faulty part which apparently is not under the recall but after a bit of tooing and froing the are replacing the part are their cost if I had not been persistent this would not have happened "
Lou2710 (07 Dec 2016)
"We haven't experienced a fire thankfully but have been in for 2 recalls which have been at our inconvenience with no hire vehicle supplied. Since our 2nd recall the directional blowers no longer work despite being fully functional prior to recall and so we can't demist the window. We are still waiting for this to be resolved satisfactorily. This is on top of the worry of driving a potentially unsafe vehicle and not being able to use the blowers with 3 small children while awaiting the recalls."
Miriam-Fitz (07 Dec 2016)
Vikki (07 Dec 2016)
"As a family we bought a zafira before finding out about the problems. Once the problems became apparent, i refused to let my kids in the car so I visited a car dealership and was shown a Corsa. I expressed my concern about another Vauxhall and I was assured the Corsas were completely safe and they'd had no problems with Corsas. So sadly I bought the car on finance. I'm now stuck with 2 cars which are both Vauxhalls and in my eyes both unsafe! I drive for a living so I gave no choice but to get in it every day. Feel totally let down!"
Tam_g (07 Dec 2016)
"We lost our zafira in Sept it was booked in for 2ND recall on the 4 th Oct we used the car as a family car as we have 3 grandkids thankfully they weren't in the car at the time of fire but was still life threatening to my wife who was driving the car at the time between getting another car and personal loss the fire has cost us £11000 "
JoJo27 (07 Dec 2016)
"I have had both recalls done but I'm constantly worried that it will happen to my zafira."
Kel (07 Dec 2016)
"I didn't feel it was safe to keep my zafira so part exchanged it in, losing money on a car that was meant to last us another 5 years or so... I've now brought a new Nissan Juke costing me £220 per month, I now safe to drive my kids to school but they suffer as it's a costly addition which we shouldn't of had to make !! Safety over money though. Disgusted with Vauxhall, the cars should have been taken off the road and the owners compensated !!!!! Never again Vauxhall x "
Zowie (07 Dec 2016)
"Although my car has had all the safety checks and recall work I still get worryed when driveing along and there is a funny smell. I've had my car for just over 2 years and from the reports I have read Vauxhall have known about the problem for much longer. I, like so many others would have chosen a different car if this issue handnt of been hidden for so long. "
JoBro (07 Dec 2016)
"On the 11/11/15 my zafira started smoking as I drive to Tesco, I pulled up outside Alfreton Pokice Station where it proceeded to burst into flames. It was a total burn out. It's not just the financial burden it takes. "
JoC (07 Dec 2016)
"I am nervous everytime I drive this car. I have got a seatbelt cutter and window hammer. Even after the recalls I worry everytime I put the heating on and only use it when absolutely necessary. I hate putting my children in this car but I can't afford a new car. "
Ian-Heath (07 Dec 2016)
"I bought my 14-plate Zafira from Lookers, Birkenhead in December 2014 - it was 7 months old. I have had my vehicle in once for a 'safety check', twice for Recall work and twice more for things which went wrong after recall work - namely, (a) courtesy light fuse blown and (b) Air recycler not working. We missed out on taking a holiday this year as my wife refused to get in the car for anything other than a trip to the shops. We had been planning to return to the cottage in Somerset which we booked last year for our Golden Wedding Anniversary but ended up going nowhere :/"
Kazzaarr (07 Dec 2016)
"Outraged at being forced to ferry my kids around in a car which now has zero value and can't afford to buy another "
Kevin (07 Dec 2016)
"Since the recalls have happened my back electric windows have stopped working, the central locking is faulty and fans are basically rubbish. Cant wait to get rid of mine but money is tight as with everyone so cant afford a new (Safe) car. Vauxhall's service has been rubbish and a massive cover up, compensation should be given to all affected owners and Vauxhall should buy back all Zafira b's"
Cherelle28 (07 Dec 2016)
"I bought a Zafria in July 2015 unaware of any problems. I have 4 children, one of whom is disabled. The stress of driving this car around with my children inside is unbelievable. I have had to talk to my children abut how to get out the car if a fire should happen. Who needs to help get the youngest child out etc. I am so worried about all this and do not feel safe in this car but neither do I have any faith in a company that lies. "
Nicola21 (07 Dec 2016)
"I bought a Vauxhall zafira in October 2014 and it caught on fire in December 2014 me,my partner and my 3 children (I was also pregnant with my fourth child at the time hence the reason for buying the zafira) luckily we all managed to get out of the car in time and were unhurt but my son suffered terribly in the aftermath he would not sleep in his own room for weeks and only agreed to when we got him a fire extinguisher to keep beside his bed! He still suffers today and gets really panicky and upset at the slightest smell of burning I have also become a very nervous driver if I ever smell anything strange my stomach sinks and I fear it is going to happen again. We had only just pulled away from our home when the fire started and were on our way to the petrol station so I dread to think what could have happened if we had reached our destination. This problem needs sorting before someone is seriously hurt or worse still killed by one of these fires,I will NEVER put myself or my family in another Vauxhall cat ever again! "
Srbm90 (07 Dec 2016)
Beth-Lou- (07 Dec 2016)
"We've always bought vauxhalls but after the way they've handled this whole issue, the covering up and the deceit I'll never touch one again. I have 3 children under 5 in my vehicle, one is in the boot seat (which upsets her) as her car seat won't fit in the middle and I'm too afraid to put her in the passenger seat as it's too close to the glove box (where fire first becomes apparent). I need a large, family car but due to the depreciation of value of the Zafira's as a result of the fires I'm unable to afford to change my car. I'm disgusted with Vauxhall for putting families in this situation. "
candice- (07 Dec 2016)
Jax.80 (07 Dec 2016)
"I bought my car in the summer being told all recalls done and all working etc . First couple months fine then the horn stops working and they stereo works when you open and close the back door ! Then I get a letter in the post that it needs a second recall which took 5 hrs !! I have four children and still worried about it catching fire hardly using the heating even when it's cold . Will not be buying a zafira again . Would change car now if I could but just can not afford it 😔"
Samantha1979 (07 Dec 2016)
"We bought a zafira B in a private sale in May so had no cone back when we found out about the recalls that hadn't been done. Driving 3 small children about in a car that your scared could catch fire any minute is terrifying. Having to buy seatbelt cutters and window breakers to try to give ourselves a better chance in the event of a fire, doing fire drills with the kids it's not something we should have to do. I suffer from bad anxiety due to several medical conditions and this issue has really exacerbated it. I still don't feel safe in my own car and only use it for small journey's on local roads. Vauxhall have behaved appallingly"
Jg1982 (07 Dec 2016)
"Had 2nd recall done my windscreen now take a lot longer to demist burning smell when car heats up so have to turn heater off to get the smell to go. Very unhappy Zafira owner, i have to drive my 5 kids around and don't feel safe always worrying. "
Mulhall (07 Dec 2016)
"I am very nervous driving my zaf b after learning about the faults and worried i may not be able to get my 4 children out should the worst happen"
The-Innkeeperess (07 Dec 2016)
"I have a Zafira but am really worried about potential fires. Recall work has been done but I feel VX have done their best to hide from the issues. I am not convinced it's safe but have no option but to keep it - resale value is terrible now. They knew about this but did nothing. We need to be safe and every time I drive it I feel very uneasy."
FB-user-98471 (07 Dec 2016)
"I bought my Vauxhall Zafira as new in 2010 (the only new car I have ever owned, and the only Vauxhall I have ever owned. It has been a disaster in recent years. Both of the recalls have left me without a car for 1.5 hours on each occasion, plus I have been without heating or air conditioning in the car for months as Vauxhall advised us not to use it. I have 2 special needs children so it has caused a great deal of meltdowns, arguments and to be honest we have had days when we decided it just wasn't worth going out in the car, so stayed at home instead. I am constantly worried whenever I do drive around with our 2 special needs children in the car. They both suffer with anxiety (as do I) and it always increases when we have to go out in the car. It has become more of a burden than a pleasure owning this Zafira and we'd just really like to sell it and buy a different make of car, however, we are finding that our car isn't worth as much as we hoped due to the fire risks. We are stuck with it and stuck with the escalating anxiety when we saved hard and paid for our only ever brand new car. How is that fair?"
Marie-Gungor- (07 Dec 2016)
"Absolutely disgusted with the attitude of vauxhall, we have spent £1000's on electrical work because of their poor design yet they still don't want to know, all they see is figures flashing before them to charge crazy prices to just see what the next fault is. Will never touch a vauxhall again sadly we're still stuck with this one. "
stevieh (07 Dec 2016)
Becciboo (07 Dec 2016)
Nat-day (07 Dec 2016)
"Numerous times the car went in, then to be impounded after being told it was safe Had to purchase a new car being a childminder so need a safe and reliable car. Now back in a car debt"
Kelly16611 (07 Dec 2016)
Kazzie- (07 Dec 2016)
"Really scary situation when you drive a zafira I tried not to take my children in the car I've got no confidence in the recalls either ..keep taking it for recalls is a pain when you work Would love to get rid of mine "
Guyver (07 Dec 2016)
"Poor service from both vauxhall head office and dealer. Was lied to whem told by head office said they repair parts. Contents of car messed with. At recall 1 had to ask for new resistor to be told peter hope said no parts are to be replaced. "
KJP (07 Dec 2016)
"As a childminder I am terrified driving about with 6 children in the car with me - not sure how I would get them all out should the unthinkable happen :-("
Karl (07 Dec 2016)
Dinarena (07 Dec 2016)
vauxhall-zafira-car-fires (06 Dec 2016)
Simon1972 (03 Dec 2016)
"They have risked all family's life's the way they have treated us all"
Gina (30 Nov 2016)
"The Vauxhall Zamora is going in for its second recall on 19th. Not happy with this recall again. Spoke to Vauxhall garage today as ive smelt rubber burning in the car brining my son to school It's taking forever to clear the windscreen 15 minutes this morning and still not cleared. The heater system is do noises now bin really not happy with this. Scared driving with my disabled son in the car. Can't afford a new car. All these cars should have been taken back from us and other Vauxhall cars given to us It's disgraceful. "
Juliag (29 Nov 2016)
"Vauxhall have shown such little regard for their customers. "
Mikescan- (29 Nov 2016)
Mikescan- (29 Nov 2016)
Mikescan- (29 Nov 2016)
Mikescan- (29 Nov 2016)
Smilingasalways (28 Nov 2016)
"Thanks Vauxhall. We've been left with no aternative but to buy another vehicle, this time one that is reliable and fit for purpose. Financially out of pocket as we are unable to sell the vehicle (nor would I wish to pass the car onto someone else). Left with no alternative but to voluntary terminate and be charged the earth for doing so but at least we don't have the constant worry about going out in the hazardous trap "
Jgraves (28 Nov 2016)
"No finance to get rid or change our Zafira...... we are stuck risking our lives everyday. I have made our 5 and 8 year olds aware so they can get out quick if needs be, but now my 8 year old is terrified and smells smoke regular when is not there. Shameful response and action from Vauxhall ...... could not be more disappointed"
Gill- (28 Nov 2016)
"Shame on you Vauxhall, I have to use my car for my job and I have to transport children and family members to and from school and college, because my car is now worthless I am not in a position to purchase a new vehicle, when I bought this car it was with the intention of trading it in and getting a newer one, every few years this was my first new car shame on you Vauxhall you are causing so much grief to hard working families everywhere people who have saved for years to buy a better car never again Vauxhall how do you sleep at night !!!!"
Charley (14 Nov 2016)
"With no spare finances to purchase another car (which I would) I'm left worried when driving my 4 children under 6 around....even though all recall work has been carried I'm still concerned something may happen...why should I have that constant fear!!!"
HayleyC (14 Nov 2016)
"Finally had a recall two months ago. Still don't feel confident with the safety as vauxhall have lost my trust by lying and trying to get out of any format of responsibility for all of this. The whole thing is an absolute disgrace when it comes to the safety of our children! I'm disgusted that they could not just be honest. The wording they have used throughout has been very clever in order to save their own financial losses. We are the ones having to do fire drills with children. I have not been able to use the seats in the boot in fear that I would not have quick access to the children in time in an emergency. Luckily I have only the two children but feel for others who don't have a choice I using all the seats. Vauxhall should have replaced all the effected models with zafira models not effected when they first knew about this simple as that. The government bodies should be ashamed listening to the experts vauxhall had provided without an independent investigation into the technical problem. Its only since Jo Hunt set up the group and got the support of members and the Sun newspaper have the reports of fires been taken seriously. However they still have not done enough. A public televised apology from vauxhall wouldn't have gone amiss. "
Nikki88 (14 Nov 2016)
"I am highly dissatisfied with this whole situation. I have 4 children that i have no other option than to put in my car which i myself, and may others would deem a fire hazard! No parent should have to run 'escape practices' from their vehicle incase of a fire but i do on a regular basis! I fear for my own and my childrens lives every time we are in our once loved Zafira! "
Chand1980 (14 Nov 2016)
"Had a fire on 1/1/2016 it's ridiculous the way I have been dealt with and Vauxhall should be forced to take responsibility. All my children were in the car with me when we had to emergency stop. I shudder to think what could have happened. "
kirsty-milling (14 Nov 2016)
"petrified owner with 2children under 5 had the car since may 2015 once found out about this asked for refund but they didnt do anything. "
SSmith (13 Nov 2016)
"Partner with Alziemers is terrified to get in vehicle even though both recalls have been completed and we haven't had any serious problems upto now. Have tried to part exchange vehicle but because of serious depreciation I can't afford to do it. "
William-kershaw (13 Nov 2016)
"My car went on fire last January my insurance settled the matter but what about compensation. I was never offered another vehicle the fire dptment Cleary said it was the heating system that caught . Vauxhall are a disgrace your lies and deciept will catch up on you . I phone your office on a couple of occations but was told it was nothing to do with them but you still sent me recall letters when I no longer had my car . You are a disgrace "
Arfarun (11 Nov 2016)
"Should buy all cars back especially as vauxhall were aware of this problem & did nothing other than selling faulty cars"
Roshan (11 Nov 2016)
"My car is going in for 2nd recall tomorrow 1st recall was last yr November and Vauxhall had car for 6 weeks they said it was unsafe to drive and car was moments away from catching fire wiring was burn out and melted My car was a mobility car for 1st owner and paperwork shows it was only serviced by Vauxhall i am the second owner and I have all paperwork to show what has been done too my car since purchase "
Amy2206 (11 Nov 2016)
"Another winter on edge!! Vauxall need to deal with this! 😠"
Angharad- (11 Nov 2016)
"I bought a new zafira b in spring 2014. As a single mum it was a massive purchase for me, and have had to use finance to support it. Now a car that I thought I would be able to rely on and keep me and my family safe has turned into the complete opposite. I have had very limited information from Vauxhall with most of my information comin from the zafira car fires Facebook page. "
Kayleya89 (11 Nov 2016)
"I have 3 children under 5. All in car seats, I am on edge everytime I go out in the car. Second winter with having no heating to keep my children warm. Disgraceful!!!"
Juliet-Baller (11 Nov 2016)
"We're locked into a finance deal for a car that is now near worthless and, more, importantly, that I fear could harm my family. We are now stuck with it. Vauxhall allowed this to happen and has not taken the necessary steps to rectify the situation so many of its previously loyal customers find themselves in. Are they waiting for a child to die? "
Zafira- (11 Nov 2016)
"To scared to put heating on my zafira "
Salt (11 Nov 2016)
chelle8181 (11 Nov 2016)
"Lives being put at risk is unacceptable, myself and my 5 children are petrified of the car and no means to buy another so stuck in a finance deal for a car i rarely use!!! "
Tina1973 (11 Nov 2016)
"My daughter has had heart surgery and eye surgery, has ADHD amongst other health issues such as behind developmentally, we have only used the car when we have had to due to the no heating over all last winter, no cool air all summer, the risk of fire so worrying especially with my daughter, the loss in value so we are stuck with a car we can't afford to get rid of "
Dina (11 Nov 2016)
"We bought our Zafira for fostering! What a disgrace! "
Ed-Smith (11 Nov 2016)
"Let down, just bought my zafira, is it safe I don't know! It's a worry. "
Kentsailor (11 Nov 2016)
"im £4000 out of pocket"
MichelleE (03 Nov 2016)
"Why do they think it's OK to put lives at risk. Not acceptable. "
Bevshuttleworth (30 Sep 2016)
"Appalled with vauxhall. I have had no choice but to trade my zafira b (ecc) in at a massive loss. I couldn't risk my families lives any longer. Hurt that they think it's acceptable to treat their customers like this. Never buy another vauxhall in my life and neither will my family"
Kev (30 Sep 2016)
"Absolute disgrace of a company, I would be happy to see this company disappear from the face of the earth including its parent company GM in all forms including Opel, Holden, Chevy and anything else. I will be actively discouraging people from all over the world from buying one. "
Rob-Snee (30 Sep 2016)
Rob-Snee (30 Sep 2016)
Rob-Snee (30 Sep 2016)
Rob-Snee (30 Sep 2016)
kenburge (30 Sep 2016)
"Zafira b is a total lemon have spent thousands in repairs worst car I have ever owned "
Hannahw (30 Sep 2016)
"After having both recalls and told it is safe to use we have experienced a burning smell and the whole consol getting very hot. Will not put my two children or my disabled father in law in this car (the reason we bought the car) as do not feel safe in the car"
laverydavid (30 Sep 2016)
"Disgusting company!!"
Su (30 Sep 2016)
"I, like most people, would never have even bought my car had I known about the fire problem. Vauxhall knew about it but continued to build and sell them. Even though they are mostly sold to those with young kids or as motability cars. They company have not only been slow to attempt a fix of the problem, they have caused other problems when the cars go in to be "repaired". Their communications have been lamentable and they have shown blatant disregard towards the safety and financial impact the problem has caused their customers."
Somon (30 Sep 2016)
"2nd recall and told to ring back in two weeks which I refused to do and made them book it in there and then fir the 17th Oct. Asked for a courtesy to be told they don't do them on a recall so stood my ground and insisted they get me one as I wasn't prepared to loose a days pay.so they offers me 1 but I will have to pay 12 fir 1 days insurance also declined to have a health check done but was told it's the law and I have to have it done. I can't wait to be in a position to get rid of my zafira and never buy a vx again."
Lynne (30 Sep 2016)
"2nd recall and no interior lights working before vauxhall had for 2nd recall "
FB-user-71389 (29 Sep 2016)
FB-user-71389 (29 Sep 2016)
ben94 (29 Sep 2016)
"Not been effected by the vauxhall fires but have been effected by Vauxhall in their poor management and failure to identify a fault with our car. Despite telling them what the RAC needed to temporarily fix. You can see what I sent to them below. I hope that everyone seeks their justice soon! Dear Vauxhall, Your 'Life time warranty' is total rubbish as it fails to cover the gear cable. I am pretty sure that as a manual driver it is fundamental to change gears and therefore that should be a fundamental core concept of the warranty! The fact that this isn't covered is rubbish and now we are forced to pay out money for something which should be covered within life time warranty! My father booked in and explained what the RAC temporary fixed during recovery and this information was then relayed onto your Romford Tony LeVoi, as there was a fault with the gear cable. Tony LeVoi in Romford failed to pick the vehicle up even in its dangerous state of a cable tied gear box, as temporarily fixed by the RAC. The garage said they couldn't pick the vehicle up and my father would have to arrange a recovery vehicle! Fortunately, our recovery warranty with the insurance allowed my father to get in touch with the RAC and they followed him up to your Romford Tony LeVoi garage. This is absolutely disgusting, so much for your life time warranty and your actual care for your customers. My father was forced to drive the non-roadworthy car to your garage! After arriving to Tony LeVoi Romford, the RAC and my father explained the issue and where the fault with the car was. However, this information was not passed on to your ''engineers'', as we received a phone call today to say that the ''investigation'' found no issues and the vehicle was safe to drive and collect. This is a serious mistake! You clearly failed to carry out any ''investigation'' and you was quite content to put a dangerous vehicle back onto the road! This also puts to question the integrity and reliance on your company as a whole, as you failed to investigate a problem, which is what any garage is responsible for. I am not surprised some of your models of car are catching fire if you fail to investigate! We are also now starting to doubt what actually happens during your MOT processes if your failing to identify issues which you should find! My father is retired due to ill-health and my grandad regularly requires the use of the car for hospital appointments. This proves that the reliance on the car is paramount for us. Now we are forced to wait further because of your constant cosistent failures as a company to provide a satisfactory level of service. To add insult to injury we now have to pay for your labour and the part to fix the fault, despite your failures to identify a serious and dangerous fault in the first place! We are absolutely disgusted! Regards Ben and Kevin"
Thorneville (29 Sep 2016)
"I have had nothing but problems with my zafira. The first major thing to happen was for my steering to snap which in the garages words could have killed my whole family. We were unable to steer the car and we ended up on the wrong side of the road. Then there has been lots of minor things until now a few days ago I could smell a really strong burning smell but thought nothing of it as mine is not one of the recall as it has climate control this followed by the heating fan not working. So I called the RAC who attended to sit in the drivers seat turn the heating know then turn around to me and say he was not willing to look let alone try to fix it as he felt it was something to do with the recall. Yesturday i spent ages on the phone trying to get something sorted. The soonest my dealer could fit me in is a week Tuesday. That no good for me as I'm disabled and have 2 disabled children. I asked vauxhall if they would help by providing a loan car or courtesy car to be told NO they were very unhelpful and said until it's looked at it could not be proved I explained that if anything did happen it would take me longer to exit the car than a normal person because of my disabilitys and all I got was a grunt. So I'm no closer to having it sorted and I can't even go and get a pint of milk I'm now confined to my own home."
SqueezeeB (26 Sep 2016)
"It's just not right, each time you get in the car an escape plan is playing out over and over in your head. It's scary. I shouldn't be afraid to drive my car"
Sparkymark72 (26 Sep 2016)
Sparkymark72 (26 Sep 2016)
Sparkymark72 (26 Sep 2016)
Sparkymark72 (26 Sep 2016)
Daleigh85 (26 Sep 2016)
"I cant understand why Vauxhall have not took these cars off the road. I am now paying for a car that isn't even worth half of the value im paying. I am driving round in a death trap and constantly worried. Disgusting. "
Cazbie16 (25 Sep 2016)
"Absolutely disgusted with the way Vauxhall has treated its customers knowing full well the had been a problem for many years without owning up or even attempting to change the design of the car once they found out the risk of a fire was involved."
Dani (24 Sep 2016)
"Vauxhall should be taking the flack of a financial loss...how long before someone actually loses their life..you can replace money but not a person!!!!"
Tinkerbell (23 Sep 2016)
"My car was in the garage every month & Vauxhall weren't interested "
Leannenobbs (21 Sep 2016)
"Please help take my car off the road a five minute drive feels like 5 hours I hate putting my kids in that car it's a death trap thanks"
mark-jacks (21 Sep 2016)
"I spent all my savings on 12plate zafira from Pentagon in apr, I was never told about any issues when I bought the car or that it had a recall due to fire issues. I would never of put my childrens life in danger if I knew, now I worry everday about what could happen, unfortunately I cant afford to buy a replacement car, I am absolutely discussed in Vauxhall and feel thay should of warned me. They need to be held accountable."
Debb (20 Sep 2016)
"Zafira filled with smoke from the passenger footwell. Vauxhall fixed the melted wires in the dashboard and the burnt out motor and did the second recall. Within 2 weeks my coolant had drained dry, the car overheated and steam was coming up into the car from the dashboard. Two local garages have said it will be damage from the melted wires /fan motor or accidental damage during the repair. Vauxhall are having none of it and will not resolve!! 😬"
Bung-Ditin (19 Sep 2016)
"Had a 62 plate Zafira. Only ever maintained by Vauxhall, yet I was expected to take it in for recall works. After reading some of the horror stories from others, I decided it wasn't worth the hassle and got rid at a financial loss. At least I have peace of mind now."
Becci (19 Sep 2016)
"My husband bought me our 2014 Zafira in October last year due to us having another baby so needing a bigger car. He chose the Zafira due to being that bit smaller than other 7 seaters as i only passed my test 2 years ago so was worried about driving a big car. 3 days after buying our car it came on Watch Dog about the fires. I was devastated knowung i was driving my kids around in a potential fire trap. I had the first recall done in the November (not even had the car 2 weeks) they had to impound the car for 6 weeks due to not having all the parts and leaving me with a 5seater hire car. Due to this we couldn't all go anywhere as a family as nit enough room. Since getting the car back im terrified of drivng it, always paranoid i can smell burning. Having to teach your kids the fastest way to get out of the car just incase is heartbreaking. I hate that they are scared of the car and i hate i cant take them places that are a long journery. We are havibg the secound recall done on Thursday but I'm not holding up much hope. "
Cookie100 (19 Sep 2016)
"Another family stuck with a death trap car we can't sell 😡"
Charmaine- (19 Sep 2016)
"I've taken the fuse out of my car, we have 5 children and can't afford to buy another people carrier. I think it's disgusting how VX are so laid back about this whole thing "
C-Draper (19 Sep 2016)
"I have lost all faith in Vauxhall and don't trust my zafira car anymore "
angelalgrant (19 Sep 2016)
"I have not had a fire in my car, but I would say that we have all been affected by this in some way or form. If you think about, we all had the stress of driving a car that could potentially cause a fire with our families in the car or even as a working Childminder, the children that you are paid to keep safe, whilst the parents are at work. The extra time and cost of taking the car to the garage for repairs (time of work, re-arranging your day to accommodate the garage, the extra expensive of car whilst your car is having the recall work completed.) Plus after 2 recalls will this solve the problem!"
Djckcheryl (19 Sep 2016)
"It about time vhall took so these cars or machines of the road before a death occurs. They will then have blood on their hands."
Sarah-Billing (19 Sep 2016)
saltyseadog (19 Sep 2016)
"Bought mine in 2009, vauxhall already knew there was a problem then, wanted 7 seater, since all problems came to light, we have reduced our usage and would not consider using 2 seats in back"
longarms (19 Sep 2016)
longarms (19 Sep 2016)
longarms (19 Sep 2016)
longarms (19 Sep 2016)
Jozz73 (19 Sep 2016)
Stevo3411 (19 Sep 2016)
"Every time I drive car I'm always scared it's going to catch fire, reading through various sites found out after buying I might add that there's has been various recalls, so once this recall is done what else will go wrong, these should of been removed from road and redesigned to prevent such issues"
stesmith (19 Sep 2016)
ljwatson (19 Sep 2016)
"This car has been nothing but a liability for most owners. The stress of knowing even with the work it could be a death trap is always on my mind. A disgusting way to treat customers "
Ixasio (17 Sep 2016)
Ixasio (17 Sep 2016)
Ixasio (17 Sep 2016)
Ixasio (17 Sep 2016)
Tamzmam (17 Sep 2016)
"Had 2nd recall work done but still scared"
Ghurco (17 Sep 2016)
"Im now scared to drive my car. Even once the 'fix' is done who wants to be driving a car that may combust. Very worried now causing me anxety and concern and my car AC smells terrible when on."
22nd-August-vauxhall-fire!!! (16 Sep 2016)
"In august 2016 my vauxhall set fire! If I had not pulled over to talk to my friend I hate to think what might of happened! Lucky for me I did and noticed smoke coming out of glove box and got myself a 3 of my children who where in the car out then within 6 minutes car was up in flames! !!! Vauxhall would not take responsibility for this saying my insurance would need to prove it was a manafactory fault! To which I replied well how is that possible when all that's left is a metal shel! Well then your case will be closed was the response I got! Not only where we left without a car (no courtesy car was given) the money from insurance was minamal! And worst of all my kids allways think they can smell smoke in the car when driving and really panic!!"
NickyC (16 Sep 2016)
"Had 1st recall done in March everything worked fine. Had 2nd recall done 14th September and now the air con blows warm and the vent directions don't work. Garage adamant it's nothing to do with the recall but will diagnose it for £70. It is not a coincidence that a large number of people are having this problem after the recall work. After driving round worrying about it going up in flames causing anxiety and upsetting my 3 children, I'm absolutely disgusted with Vauxhall and will never buy another. I'm now stuck with a car that will be worth very little, doesn't work as it should and I still don't trust it. I have been a loyal Vauxhall customer for over 20 years but not any more. As soon as I can afford it I will be buying a different more reliable make from a company that knows how to treat its customers right. "
Gray- (16 Sep 2016)
Gray- (16 Sep 2016)
Gray- (16 Sep 2016)
Katebags (16 Sep 2016)
"I'm left with a worthless Zafira, that cost me £6.5k 2 years ago. Everyday I'm terrified of every noise and smell. I've had all the recalls despite vx not bothering to actually send me the second letter and it's now middle of September!! Vx need to take responsibility, they should buy our cars back and get them all off the road for good. It's a matter of time before something or someone gets seriously injured and I have totally lost my faith in a company my grandad and dad worked for, for years. Just devastated at how everyone has been treated."
HelenP (11 Sep 2016)
"Bought car March 2015 summer came and we noticed fan does not seem to be very powerful. Had both recalls done but still don't like using car, passengers would included adult with chronic medical condition and another thats autistic. If we tried to sell we would lose lots of money and cant afford to buy another car anyway. We did pay to have air conditioning system looked at but no better."
Natasha (10 Sep 2016)
"Had both 1st and 2nd recalls done eventually. Still do not feel safe. Have been messed around so many times and our car was returned damaged. Will never buy a vauxhall or from one of their dealerships ever again. Disgusting customer service and poor workmanship. "
CS (01 Sep 2016)
"I have my car booked in for it's 2nd recall, Although I haven't received a letter yet. I still won't trust the car and the fan. I am constantly worried when driving my zafira around with my young children in, I worry about smoke, fire, doors locking and am conscious of where I park all the time ( not too close to my house etc!) it is so stressful. It's hard to trade in anywhere and get a decent part exchange value. I can't sell privately as I would feel guilty selling to a family who will take on the problem. I wish I could afford to get a new car that I could use and trust the fan in. Vauxhall are giving themselves such a bad name! "
Sirihi (30 Aug 2016)
"Had the second recall but still waiting for the work. This was supposed to happen in August. Still left anxious every time I take all the children out in the car. "
Sims (28 Aug 2016)
Laura2810 (28 Aug 2016)
"Had car on finance a 08, loved the car, but being disabled and having a child who has to sit at the opposite side with child lock on if anything would have happened she wouldnt have been able to get out in time as im not quick enough to get around the car and she would have gone into full panic mode. I sold my car with 3.5k finance left on the car of which 2k roughly has been moved onto my new cars finance! Id of loved to have kept my car but the fact that we was told all was safe to then be told again nope not safe!! This 'company' needs sorting out. Im ow paying 5.6k for a car worth 3kish its wrong the way we as customers have been treated!!!!"
Paterson- (27 Aug 2016)
"We have a 57 plate, it's a great car which we've had for 7 years. I appreciate it must be a difficult thing to sort out, however I would like to see it all sorted out so we can feel safe again"
Miranda (26 Aug 2016)
LauraG- (26 Aug 2016)
"Had both recalls but still feel extreamly unsafe with my kids in the car, lost all faith in Vauxhall. Can't afford to sell car at a loss "
Roisin (26 Aug 2016)
"Can't trust the car now & constantly on edge in it!"
Tezza (26 Aug 2016)
"My zafira b went in for recall 2 on the 15th of August got the paper work to say that it was safe to use but when I got it back there was trim lose that I had to put back on my self. I have not trust left for vauxhall at all. The value of my the car has plunged. Bad service from vauxhall they should be held responsible for this and I hope they do."
clara (24 Aug 2016)
"I had my 1st recall last year on my Zafira b, then I got my letter on Monday this week for my 2nd recall which I rang up straight away for and booked it in for next week. Yesterday after getting in my car and starting it up, smoke started to come out from by the air vents then with in minutes my car was on fire, nothing left of it. I had to ring Vauxhall who filled in a claims form over the phone then was told I had to ring my insurance to sort everything else out, including the removal of my car which was outside my sons school as he had just been dropped off! Once Vauxhall have done their inspection on my car then my insurance can do there's, then hopefully I will get paid out, but for only what my car is worth, and as its 10yrs old, I am not looking atvery much. I feel really annoyed and let down by Vauxhall as this is completely their fault and are not doing very much about it in terms of helping the customer this happens to. I will now be left out of pocket and at present have no car for my work and family. I don't see why I should have to go out and get another car on finance when my car has been payed for now for the last few years, which I worked hard to pay for. Hopefully Vauxhall will be brought to justice for the upset and cost they have brought to many family's and most importantly the DANGER they have or could have caused."
Doobers (23 Aug 2016)
Pooja (23 Aug 2016)
"Vauxhall need to take some responsibility and not just ignore customers like they always do... shame on you vauxhall!!"
Macker911 (22 Aug 2016)
"We need to get compensation for the danger this has caused and the loss of value of the vehicle."
missrossy (21 Aug 2016)
David-keeling (21 Aug 2016)
"I haven't even received my date for repair yet. The value of my zafira has plummeted. Who would want to buy it even after the second recall? The first didn't fix it so why should I or anyone believe it will be safe after the second. Only time will tell."
missrossy (20 Aug 2016)
EmmaE (19 Aug 2016)
"Had 2nd recall done on 2nd August, was told car was safe. Was told today by vauxhall that they hadn't finished the job properly and not to use blowers again. 18 days of using my blowers thinking they were safe, a car that transports small children and my disabled 85 yr old grandmother. I'm am discusted with vauxhalls customer service and total lack of concern for customer safety. Iv lost so much money on what was a big step up the car ladder for me, also 4 days off work in one yr just because of the car going back for safety checks and recalls"
Doobers (19 Aug 2016)
"Appalling customer service and huge disregard for the value of human life with these death trap cars"
missrossy (19 Aug 2016)
"Appalling service on how Vauxhalls are treating their customers!!"
Ken1701 (18 Aug 2016)
"Hi, I'll keep this brief. I'm a Zafira B owner which means my car could burst into flames any time. As if this wasn't exciting enough any day of the week - driving with that little thought at the front of your mind, I'm booked in for my recall repair on the 26th August, the dealership won't provide a courtesy car. I like to think Vauxhall should step up. But after a 10 minute conversation with your customer services today and under the guidance of two different Team a Leaders they flat refused to provide alternative transport! You'd think after being up in front of a Parliamentary Select Committee, Vauxhall would be pulling out all the stops to help customers to deal with an issue caused by Vauxhall? No....quite the opposite, I've to be out of pocket and arrange alternative transport for school and work runs! Vauxhall think they're only responsible for the repair but not the inconvenience caused by their rush to push cars off the production line! Thanks for nothing Vauxhall!"
Cole8517 (17 Aug 2016)
"Stop this disgusting customer services and poor workmanship"
Jadi- (15 Aug 2016)
"Absolutley disgusted. Vauxhall will not take our cars back yet ive received a letter asking me to call them...only to tell me if i want a new vauxhall they will give me a financial incentive!!! I wouldnt have another vauxhall if it was given to me!"
Ksimp (13 Aug 2016)
"I agree with the above as well as after recall 1 will be the 5th time going back with after recall issues . Left paying tax and insurance on a car that's devalued and not safe to put 6 children in, holidays cancelled . I cannot trust Vauxhall anymore as they have lied and blamed botched back street garages which is very wrong of them. I have no faith in them with recall 2 ! These family dearh traps should be took off the roads and squashed #designfault #notacceptable #notsafeguarding "
Lindsey_Maggs (12 Aug 2016)
"We bought a brand new Zafira in 2014. We have had no customer service from Vauxhall or the dealership. The warranty doesn't cover it setting on fire it would seem. A car that you can't use the ventilation system on is not fit for purpose, though Vauxhall don't agree with this. Every time I put my three young children in this car I am putting their lives at risk. Their response has been totally inadequate. I don't believe they know the cause of these fires and won't act until someone dies. They should be ashamed."
Zoebtatts (12 Aug 2016)
"I have a zafira with 4 children with car seats. We got it in 2015, 6 years after Vauxhall knew about a fire. I am now in debt and the car is worth £4500 less that what we got it for just over a year ago!!! My baby got heat stroke due to not using the air con cos of these fires and 2 of my children got very ill in the winter due to having no heating and they would fix till 1st recall went live. "
Boulty1967 (11 Aug 2016)
Aargh...... (10 Aug 2016)
cazbo (10 Aug 2016)
Kevin1701 (10 Aug 2016)
"I feel vauxhall have not taken it seriously I smelled burning in my zafira b took it to garage and was told there was nothing wrong but they deactivated the motors anyway"
Lesa (10 Aug 2016)
"Bought my first Zafira 2009 brand new only lasted 2 1/2 months engine ceased fought Vauxhall tooth and nail to replace car they wanted to just replace engine. After threatening a court case they replaced my Zafira but now have a death trap car as can now catch fire! Compensate owners and take them off the road before someone dies in a fire."
Ryan-b (10 Aug 2016)
"Its a costly death trap which if vauxhall actually GM itself should have the balls to apologise and take all of them off the road and compensate all of us poor Zafira owners...."
Twin (09 Aug 2016)
"I bought my zafira last august.after watching watchdog i took it to my local main dealer where i had a day booked in for the work to be carried out.when i went to pick the car up they told me they didnt have the part to fix the heater and they had taken the old heater out .i asked for a courtesy car and because i didnt have my own bank account they said i couldnt have one which made me very upset.because its close to home i kept calling in to see if the part had arrived.i have young children and i was having to drive round with no heating and the windows open in december.i also go to work through the night at time the inside and out where frozen.i hear there has been a second recall of which i have heard nothing from vauxhall .im totally pee off stressed thinking everytime i have the kids in .i hope it doesnt set on fire. I hope you have more luck than me with vauxhall ad they seem very good at fobbing people of."
Madalaina- (09 Aug 2016)
"We've own a zafira 08 plate I love my car until this Wednesday cancelled our holiday in July to Cornwall from Colchester as we wasn't gonna risk 4 kids and our 2 dogs I use car only 4 myself and I use daughters car for kids as can't afford another 7 seater as zafira is still on finance so stuck with it and to scared to drive a long distance "
Sharon-Langford- (09 Aug 2016)
"I am disgusted with Vauxhalls inaction to this issue. I would like to sell my stairs as it is not needed, but I am forced to drive round in a deathtrap as it is now worthless and I couldn't live with myself if I sold it and something happened."
Damien-bates (09 Aug 2016)
"Stop the lies!!!!"
Sarahjkelly (09 Aug 2016)
rebecca-price- (09 Aug 2016)
"Do the right thing vauxhall! "
Jo-Berridge- (09 Aug 2016)
"Vauxhall have behaved appallingly and should not be allowed to get away with this. If they are allowed to behave in this manner it means every other manufacturer could behave inappropriately and not face any consequences it would be like opening the floodgates to every manufacturer no matter what they manufacture! Vauxhall are allowing families to use cars that they know are unsafe and I do not believe this second recall will fix the issue!!"
Chr1551e (09 Aug 2016)
Loz85 (09 Aug 2016)
"Have 59 plate zafira, before first recall our whole heating/ac stopped working making awful noise. When booked in for recall they didn't have parts. So was with out car for 5 weeks.was offered hire car for 70 quid deposit but being week before Xmas didn't have that money spare. Still doesn't work 100% now. Awaiting 2nd recall."
Sleepybird (09 Aug 2016)
"Vauxhall need to admit responsibility and publish the exact cause of these fires . They then need to compensate the thousands who now don't have a car or have a car worth peanuts. "
Monkeyjazzband (09 Aug 2016)
Nicz83 (09 Aug 2016)
"I had a Zafira that went up in flames in January! Was still awaiting the first recall letter when it happened! Vauxhall customer care is rubbish, will never have another Vauxhall again!! N Johnston "
charlotte37 (09 Aug 2016)
"I have 4 young children and I worry about my car going up in flames whenever we are out. I am not in a financial situation to be able to change it or trade it in at the moment. My car is also due to have its insurance renewed in October I am frightened about how much more it will cost me to do this! Feel disgusted Vauxhall have put me in this situation!"
Kirstylou (08 Aug 2016)
"Was given no choice but to part ex my Zafira and take a loss. Vauxhall are a complete shambles and have proved that they care more about money than the lives of the people and their families driving around in these death traps. I would never have bought a Zafira knowing what I do know and I will NEVER buy another Vauxhall again! "
Michael (08 Aug 2016)
Jamie-forbes- (08 Aug 2016)
"Vauxhall think it's acceptable for me to drive around in a car with my 3 kids that could at any time burst into flames, yet I'm not allowed to work Unless I wear steal toe boots encase I drop something on my foot. Logic?? "
Jacko68 (07 Aug 2016)
"I have a zafira in which the resistor caught fire and burned the wiring loom. I then had to pay for the parts x how is this right. I wouldn't trust vauxhall ever again. Customer service is rubbish"
CWhyte (07 Aug 2016)
"Have lost all trust in Vauxhall. Not acceptable. "
Debi-ann (07 Aug 2016)
Alan-Gibson- (06 Aug 2016)
"I think vauxhall should take all the affected cars back and not be shunning there responsibility. "
Beechydoz (06 Aug 2016)
NickiLRees (05 Aug 2016)
"Vauxhall's handling of this has been shocking - spent a whole Winter with no heating, now a Summer of open windows rather than being able to use air conditioning! Still didn't trust to use our heating system after the first recall despite Vauxhall saying it was 'safe' and now it seems my instincts were correct!"
Chevvy26 (05 Aug 2016)
"Vauxhall have handled this situation very badly. One of many owners who no longer enjoy going out in their car for fear of it catching fire."
Dave---Thornley--Smith (05 Aug 2016)
"I have been lucky with my 57 plate Zaphira that the heater started giving or smoke through the front dash fascia so I turned it off. It stopped working and an expensive repair later I find there was a manufacturing fault and spent more time and travel expense for recall 1 awaiting recall 2."
SDyer (05 Aug 2016)
"I have no choice but to use my car as I cannot afford to buy another. I get so stressed everytime I drive it with or without my 17, 6 & 3 year old. Vauxhall need to compensate people and take these cars off the road before some gets badly hurt."
Beckss38 (05 Aug 2016)
"Mum and Dad have one which I regularly drive. I have closely followed this situation with horror and disgust at the way Vauxhall have treated their customers and the vile greed that was clearly more important that families lives."
Leighc (05 Aug 2016)
"Vauxhall don't seem concerned at all about how the stress of a potential fire is affecting people. I feel really let down. There is absolutely no way that I can afford to change mine so every day I subject myself and my 3 children to the risks."
Lisa-Adams (05 Aug 2016)
"Our 58 plate zafira caught fire in March this year after having the 1st recall work done in December 2015. It was a write off. We loved our car and had no problems with it over the nearly 4 years of ownership. It was an ex Motability car so presumably would only have had Vauxhall dealerships work on it prior to our purchase. Are these then the dodgy repairs they are now blaming? Having become part of the Facebook group has made us realise what a huge issue this actually is and how many others have had to experience what we did. Which makes you wonder how many have gone up that aren't part of the group? When you then find out that the manufacturer was aware of the situation many years previously and chose not to act upon it is absolutely disgusting. Why are they being allowed to get away with this? Why are their customers so unimportant to them? Their attitude after our fire was appalling and it's unacceptable that even after the transport select committee meeting they still haven't acknowledged and accepted responsibility for our car. Why is it such a battle? Typing this is bringing back those feelings from the fire. It's a shocking experience and one that takes time to heal, but obviously this is of no importance or relevance to Vauxhall who just don't care. They really do deserve to be named and shamed. "
Sue-f (05 Aug 2016)
"When starting this group back in October last year never did I think we would be here now. I expected vx to do the right thing and sort the safety of these cars out when I called to say ours had caught fire but no they brushed it under the carpet refused to look at the car and said it was a one off and they hadn't heard of it before. One of their first ever lies to me as at the committee meeting they stated they knew a while yr before of a pattern. Another reason that vx need to be honest here is that they blame bodge repairs still but they know cars have caught after 1st recall when ONLY they have worked on cars, they need to stop lying but feel it's all to late and these poor families left with these cars are the ones to stuffer."
Joelliott (05 Aug 2016)
Brona (05 Aug 2016)
"driving around with my 5 kids in this heap of junk!!! Like when are you going to take these death traps off the road!! I can't use my heating so my kids are freezing in this car! I can't use my air con cause my kids are sweating in this car! My electrics are gone they don't work the doors & windows lock & unlock when they want! So plz tell me how to hell am I supposed to get my children out if this car goes on fire??????!!!!! The bloods on your hands vauxhall!!!!!!!"
Quarry- (05 Aug 2016)
"Thanks vauxhall i love having a possible fire bomb on my drive and having to warn my kids to be on guard at all times of the instant death trap we are stuck with... 8k finance in total for a car now offered at £500.... u should be ashamed.. why dont you drive you family round in an affected model?????"
Caz1966 (05 Aug 2016)
"Vauxall needs to admit their design faults .I bought this car for taking my grandchildren out ,and now I'm afraid to as i fear it could catch alight causing harm to them .All our cars have loss value and ain't worth sod all anymore and vauxhall don't care . Well I shall never buy from them again and I shall tell everyone not to buy a car from vauxhal as they put money profits before lives . Caroline "
Miss-zafire (05 Aug 2016)
"Vauxhall need to hold their hands up and admit to their design faults in zafiras and the fact our cars have deteriorated badly in value, thanks to them having a reputation of catching fire , my mum left the money with my son when she lost her fight with cancer to buy me a safer more reliable car due to me being a severely disabled one parent mum with a teenage daughter living at home ,we bought the zafira B SRI thinking it would be able to carry my mobility scooter ,would last a few years etc it cost over £7000 just 4yrs ago , now due to the very bad design faults and fires I will be lucky to get £900 for it , how unfair is that ? Vauxhall need to totally recall these cars a.s.a.p and at least refund us all the true proper value of our cars so we can all go buy more reliable and safer cars for ourselves and our families before someone is killed , I know 100% that no way would I be able to get out of my car and get clear of it before it was on fire ,so Vauxhall do the right thing and take all these cars off the road for good and refund us our money !! Before Vauxhall tell me to get a motability car the answer is I can't because of the governments cut backs to our disability allowances even though severely disabled I'm no longer entitled to a car ,so I'm a very frightened, disatisfied,disgusted ,disabled Vauxhall customer who will never buy a Vauxhall ever again ,I don't like liars or people who have no respect for others let alone people who put money before lives.Debbie Foster ."
Zoe (05 Aug 2016)
"I think vauxhall need 2 recall there vehicles until they r put right before an innocent childs life is taken cause of there mistakes "
E.M.Blow (04 Aug 2016)
"Very disappointed bought my zafira for the grandchildren and to last. Very upset and not able to just buy another car as retired."
Nicole (04 Aug 2016)
"Disgusted with the way vauxhaull have treated their customers :( should of stopped selling in 2009 , have 3 young children myself all strapped im at seats very worrying ! "
Cpatt1981 (04 Aug 2016)
"My sister-in-law has a Zafira in need of repair due to this fault, with 2 young children that need transporting it is worrying that Vauxall are letting people keep these on the road at all given reports of what can actually happen. This is a manufacturing fault and Lives are being put in danger due to it. In my opinion people who have the affected Models should be reimbursed for the sale value of the car so they can purchase a new safer car and Vauxall should take these off the road. Once fixed Vauxall could resell the car at 2nd hand value to recoup some money. Yes they would lose money but surely people's lives are more important. "
Becky-Moulster (04 Aug 2016)
"I use my car as part of my business as a childminder, it was actually a parent that first notified me about the fires and told me to join the Facebook group. I have found it very stressful worrying about not only my own children, but somebody else's most precious people in the world, as if the worst did happen I would need to get 5 children out of the car aged 7,5,3,1, and 7weeks old, this could be on a main road, which causes more hazards of the children running into the road as I get others out of the car. Also whilst this has been going on I have had no heating so had children freezing in winter and as the car steamed up needed the window open which made it even colder, and in the summer sweating in 30oc plus in the car with no way of cooling the car down, I have also just has a new born baby who cannot cope with the heat, and it is very dangerous for him to overheat. It's all well and good for Vauxhall to say just don't use your blowers but actually not using them is impossible with the conditions that us Vauxhall owners are being put through. Becky Moulster "
Pdevon123 (04 Aug 2016)
"Disgusted by the way Vauxhall have dealt with this and put our kids lives at risk for so long and we can't afford to buy another car , we bought our zafira hoping that it would last a few years as its a car which was ideal for my family needs no devaluation is almost to being £0's when I bought about 2 years ago for £2300 😡"
Chezza (04 Aug 2016)
"All buyers should be made aware so at least they have chosen if it's worth risking families lives"
Lauren.patterson (04 Aug 2016)
"My sister has this vehicle and I worry for her and the family after reading the news about these vehicles "
David-Forrest (04 Aug 2016)
"I was basically forced into getting rid of my Zafira due to the fear of it catching fire with my 5 children in it and me trying to get them all out in time. I lost lots of money, not only in depreciation but also in ongoing repair costs."
Taff (04 Aug 2016)
"Been told today by my local dealer that vx are limiting the parts req for 2nd recall"
Helen-B (04 Aug 2016)
"I'm a mum and registered childminder. I do two school runs each morning and afternoon. I'm out daily with 3 under 5's. I got rid of my Zafari because of the risk. Not only was I worrying about it going on fire but where it could happen. Getting 3 little ones out on a busy road or dual carriage way raises further risks. I had to take the decision to move on for the safety of the children. I have a professional duty our care to them not to mention I'm a mum too. I like thousands or others have lost a lot of money due to the concerns this risk raises. I will continue to fight against Vauxhall and raise awareness of this fault as Vauxhall have acted appallingly. I for one will never purchase a Vauxhall again. Yes, faults happen from time to time but their denial is totally NOT acceptable considering the facts were handed to them so long ago. I for one hope this will be the end of VAUXHALL! In the meantime I will continue to campaign with everyone else to see we get what we lost and to see these cars are taken off the roads. "
Janet (04 Aug 2016)
"You need to do something now about all the zafira fires before someone gets hurt. It's not just adults in these cars but children and babies."
Kristeena (04 Aug 2016)
"I haven't had a fire but I worry constantly about having my 4 kids in the car! I worry about getting all 4 kids out of the car if it was to catch fire. "
A-Y (04 Aug 2016)
"I've not had a fire, but worry everyday I have my 4 grandchidren in the vehicle. I can get out in a hurry but getting them out will take longer."
Tmc54321 (04 Aug 2016)
"Vauxhall-zafira-fires lives are in your hands on a daily basis!!! You need to provide sufficient action- Fast!!!"
delboyfrance (04 Aug 2016)
"No confidence in my Zafira, cost me the price of a hire car to transport my family."
EliJay (04 Aug 2016)
"My fire was a Corsa as this issue extends further through the range than just the Zafira and there are lots of examples of this. Action needs to be taken to ensure Vauxhall address fire safety throughout the range and properly address issues impacting on their customers. It is not acceptable not to apologise to customers after a "thermal event". Proper responsibility needs to be taken to address the very real fears of owners who have purchased their vehicles in good faith."
Sooty (04 Aug 2016)
"Vauxhall have taken our money but yet all these zafrias have gone up in smoke and many thousands of more cars at risk and lifes vauxhall don't seem bothered. And what makes it worse i had to complain to vauxhall at luton about me and so many more people's central locking system, i couldn't get out of my zafria the other day because of the central locking had to call breakdown services to get me amd my grandkids out,what would happened if the car set fire So thats another fault with the zafira and many others have had the same experience and when I did phone all Luton give me was a reference number nowt else they can do for me. So every zafria B should be called back in customer refunded and all of them taken off forecourts. "
xlydxtaylorx (04 Aug 2016)
"I feel this situation is not only disgusting but also extremely worrying! I know people who are depressed and constantly worrying about sitting in their own cars. Childminders, fearing for the safety of those in their care and so on. It's time action was taken and the cars were taken off the roads. Dangerous, reckless drivers face prison so why do dangerous car manufacturers get ignored?! "
philr (04 Aug 2016)
Jac (04 Aug 2016)
"I have complained to Vauxhall about the fact that we cannot use the fan on our cars. That's their recommendation. Firstly my concern is that these cars are designed for families. If you have children in the very back seats and there was a fire there is no way you would be able to get everyone out in time. In the hot weather it means we cannot use air conditioning as that needs fan. When it's raining and windows are steamed up you can't keep turning fan on and off. I have also just renewed my car insurance and it has gone up at least a third of what it was last year. Has this anything to do with the fact that it is at risk of fire. Vauxhall are not putting our minds at rest with these problems. Mine has already been back to dealer twice. If i could afford to i would be changing the car for something else. Vauxhall it is about time you sorted out your problem. "
Mulberry76 (04 Aug 2016)
"My car was registered late 2009 on a 59 plate. AFTER the first fire. I bought it July 2013, 4 years after 1st fire. I will not take passengers in my car which defeats object of having 7 seats for fear of having a death on my conscience. Shame vauxhall do not share the same level of conscience! "
Provost2000 (04 Aug 2016)
"Vauxhall claim that my model of Zafira is not affected as it has Electronic Climate Control and has different parts to the manual air conditioning models. Despite this there HAVE been fires in the ECC models as all models suffer from water ingress. I am now left with a completely worthless vehicle that we paid £6000 for 12 months ago. No dealers will touch it, can't sell it or PX it. Very angry that Vauxhall have failed to take responsibility for the safety of consumers and their passenger children and that ALL Zafira owners are out of pocket financially. Vauxhall should be offering market value scrappage. I will never buy a Vauxhall again."
Pall (04 Aug 2016)
"I hate taking my four kids into this death trap . This summer has been ruined , because I don't trust the car . I have had two fuse boxes in one year as water got into it twice . Never again will I trust a Vauxhall or buy one . My 10 year old asked me if I would save him from the car if it went on fire . No way should a child have to think about this . Improper repairs is a load of rubbish . My car is an X police car . So hadn't been in any back street garage . On the first recall they say it was all original parts . I didn't use the heater . Surprise the resistor was broke . Vauxhall refused to fix it . Green flag said they didn't want to touch the car as risk of fire . Finance said if we paid the finance off . They would lend us less money to buy a car , but would charge us £40 per month . Vauxhall should be ashamed "
LisaP (04 Aug 2016)
"As a mother of two and a childminder to other people's children I am worried that the car I use for my family and work is unsafe, therefore I have to drive around with no heating in winter and no air con in summer. Cannot afford to sell my car and buy another due to the depreciation in value and that fact that I wouldn't want to pass on an un-safe vehicle to another family. I think Vauxhall have dealt with this appallingly and will never buy another. "
Ianwalker81 (04 Aug 2016)
"I am not happy that as soon as I heard about the fire risks I tried to trade my car in to get a 'safer' one but was offered peanuts for it! I need enough to clear chunk of finance. We bought it December 2014. If we had known we wouldn't of bought it!"
Kirstyr74 (04 Aug 2016)
"I am extremely angry that I was sold a Vx. Zafira in 2011. I am a single Mum of 4 children and my Zafira is my only mode of transport and is still on finance with Vx. I worry everytime we go out in it. What if I can't get my kids out etc. My car has been in twice now for this and due to go in again. Will they ever be safe? I can't sell it and it's worthless."
(04 Aug 2016)
vickipinch (04 Aug 2016)
"I carry my children in this vehicle and am too nervous to travel any distance in it. The slightest smell, and i am investigating. What is it going to take to give us all peace of mind that these cars are actually safe to drive? How many recalls? Vauxhall have been very lax bringing this to swift, safe and satisfactory conclusion. Disgusting treatment. Quick enough to take our money when we buy them.. "
Miss-Smith- (04 Aug 2016)
"Why do a first recall without seeing if it stopped the problems in the first place!! Hate putting my kids at risk every time I use it especially knowing this is a family car you would have thought a big company like Vauxhall will have tested it thoroughly first!"
Nicki1- (04 Aug 2016)
"I have a zafria & in 2015 my heating made an auful nosie & had a terrible smell coming out of it & then stopped, I was not aware of the problems at the time and I am now worried it's going to happen again "
Emma-young (03 Aug 2016)
"Hummmm really Vauxhall because your are such an amazing company you are going to fix over 200k of cars back to your standard. You have lied so much you don't know what the truth is. It's a DESIGN FAULT. If it wasn't and your findings showed this you would not fixing the cars. You have know about the FAULT for 7 years and you decided to do nothing!. Shame on you Vauxhall. You have knowingly been letting families drive round in death traps daily for years it's a disgrace. "
Stacy (03 Aug 2016)
"Vauxhall are not taking this matter seriously enough. I carry 6 children in my zafira including 1 year old twins and a 4 year old disabled son I am petrified to drive my car as I have lost all faith in the company"
Artiblink (03 Aug 2016)
"How can Vauxhall deliberately conceal info on these fires for six years and insist that they are isolated thermal incidents as a result of bodged repairs? That could be a possible cause for a couple of fires but not over 300, 20 of which went up in flames AFTER Vauxhall completed the first recall work and said they were safe to use! As an owner of an ECC model, I am disgusted that Vauxhall insist that this model is not affected. We have the same blower motor, wiring harness, pollen filter and scuttle panel where the water gets in and fists the components prematurely, causing excess current to be drawn through the system causing a fire. ALL ZAFIRAS SHOHLD BE REMOVED PERNANENTLY FROM THE ROADS!"
pauly1974 (03 Aug 2016)
"Purchased the car from new in June 2014 on finance, I thought that buying a new car for my four children would guarantee family usage for years to come, however, how wrong was I, I am now paying for a car that cannot be used I will not risk the children in it and we cannot afford to buy another car"
Karen-mcguckian (03 Aug 2016)
"My dad bought his first zafira in sept 2013, in April 2014 it burst into flames while he and my mum were in it, they were lucky to escape it, Vauxhall treated them like a lower form of life, they denied any prior knowledge of fires in the heater areas, even though they have since admitted that they knew from 2009!!! Vauxhall are blaming these fires on improper repairs, This car had only been serviced by Vauxhall dealerships and had one previous owner. Unfortunately my dad has bought yet another death trap after being convinced by Vauxhall it was a one off isolated incident, this car again has only been serviced by Vauxhall an had one previous owner. In the space of 6 months the car has had 2 brand new blower motors installed through the recall work. We still don't use the air con or heaters in this car because despite the work already carried out we still don't feel safe in it, even with not using the heater/air con, Vauxhall have done nothing to reassure owners through their actions which have been pitiful at best. We can't even sell this car now due to the loss in value so until Vauxhall actually do something worthwhile we are stuck in this situation with no end in sight. "
LeonC1963 (03 Aug 2016)
"All should be either recalled ot taken off the road including ECC models as they are affected under second recall "
Row (03 Aug 2016)
"I'm stuck with a death trap that I'm scared to drive and worse of all my kids are too. I will never trade with Vauxhall again after a very poor service and that's putting it mildly."
Tigz30 (03 Aug 2016)
Andy-Burns (03 Aug 2016)
"We own a 2014 Zafira B which we bought in October 2015, the day we picked it up was the Saturday that the story was breaking in the press, the dealer in this case Dobies Vauxhall told us not to worry as our car wasn't affected. As we sat in the dealership it came on the radio & their phones were red hot, still they insisted we would not be affected by any recall but in January this year we had to go for first recall. I rang dealership a couple of weeks ago to explain my concerns over the second recall & fires as our youngest son who is autistic sits in the third row so he has his own space, they were very abrupt with me & told me the car would be fine as long as fan was used in 0 or 4 position, on concern was shown by the dealer on any occasion we have had contact with them. I'm my opinion these cars are marketed as a family car & are not fit for purpose so Vauxhall should be made to refund or buy back the cars at a decent price from everyone I will never buy Vauxhall or use this dealer again & we have had all our cars from here."
Glyn Fraser (03 Aug 2016)
"My wife drives the zafira and transports our 5 kids around. She is constantly worried about driving anywhere because of this major issue."
Colin (03 Aug 2016)
"big company thing they are better than there customers"
Kathleen Goodyear (03 Aug 2016)
"Should never been sold after 2009. Stuck with a car I'll never trust and is worthless "
Shelley Evans (03 Aug 2016)
"I am disgusted in Vauxhalls actions towards all these affected vehicles. Putting families in danger and fear! Disgusting. Once we are finacially able to change our car then we will never put our trust or money into another vehicle from Vauxhall again! "
Alan Jones (03 Aug 2016)
Gemma Slater (03 Aug 2016)
Kerrie Crompton (03 Aug 2016)
Michele Nugent (03 Aug 2016)
"I think it's ridiculous the way vauxhall are dealing with this situation, especially since they have been aware of the issue since 2009. The majority of people who own these cars are transporting children in them every day at a HUGE risk to everyone's life's. Vauxhall should get these cars off the road before there is a fatality"
Carrie-Ann Cumming (03 Aug 2016)
"We paid £8000 for our Zafira in August 2014. We wanted a safe car to take our 4 kids out in. If I had known about the fire risk and fires back then there is no way that I would have bought the car. Every time I drive it I think will today be the day I have to shout at my kids "get out" because the car is filling up with smoke. I shouldn't have to feel that way, my children should feel safe in my car, I should be able to use the air conditioning on a hot day etc. Vauxhall has basically robbed us all of our money. Greedy fat cats come to mind. I hope they can't sleep at night."
Dino Bragoli (03 Aug 2016)
"I don't feel safe driving my car. The resale value has dropped. I wish I had never bought this flawed design."
Alan Martin (03 Aug 2016)
Luc (03 Aug 2016)
"On 5th June 16, our Zafira B went up in flames. My mum was driving, her boyfriend in passenger and my brother (11) and my other brother (5) sat in the back with me. We'd been on the road for about 10 mins when my youngest brother complained he felt sick. We stopped the car for him, which I thought was weird as he never gets car sick. We parked up in the opening of a field, and my mum got my brother out. Only a few seconds after, I saw white smoke coming out the air vent. The rest of us got out quickly and I picked up my youngest brother as smoke poured out the bonnet (Mum's boyfriend had opened it) and started running down the field. The others got as much out of the car as they could before running after me and my brother, and within 2 mins after noticing the white smoke it was up in flames. We were stranded nearly 2 hours away from home on a scorching hot day. The only reason we had stopped the car was because my brother felt sick - if he didn't tell us to stop, we would've been driving on a busy road, and for all we know the doors could've locked us in. We were lucky to get out with no harm done to us, even though we lost a few belongings (mum's iPhone, bike helmets, tools) in the process. It's sickening that Vauxhall still allow these cars out on the road, especially seeing as they're 'family cars'. Something needs to be done, because sooner or later someone will be trapped inside, and a tragedy will happen, and it'll all be down to Vauxhall."
Jenny Clark (02 Aug 2016)
Cassandra Anderson (02 Aug 2016)
"Due to go on holiday next week in our Zafira b. No choice!! Git a glass hammer, fire extinguisher and alarm! Keep practising our get out procedure and having someone look at the heater parts to check for melting corrosion. Scared to drive it!! Vauxhall don't care, they are to blame for poor design. "
Ceri (02 Aug 2016)
"I feel so unsafe taking my 3 very young children out in my Zafira B car.. I feel cheated by Vauxhall as I'm To scared to drive anywhere of any distance and I paid over 7k for this car.. What a joke "
Gareth Baker (02 Aug 2016)
"I am an owner or a zafira b 2006 the first recall found my wiring loom had melted 😡 Now I don't trust it I have 5 children that is why I own this type off car and am constantly worried about having MYFAMILY. Ride in these death traps the issue needs resolving and fast before someone is eventually killed God forgive Vauxhall sort this out NOW "
Jaime Graves (02 Aug 2016)
Gareth (02 Aug 2016)
"Vx has bettrayed all its zafira b customers this is my 5th vx and by far the most problematic and bad build from the blowers to egr pdf such a shame,my 4 kidds and wife won't come near the car with fear of car going on fire "
Peter Devon (02 Aug 2016)
"Totally lost all faith in the Vauxhall brand #zafiracarfires and won't use mine and can't sell as value is worthless not even worth scrapped "
Amanda Wadsworth (02 Aug 2016)
"I brought a zafira 2006 in Jan 2015 from a garage in leeds. "
Gillian Hutchison (02 Aug 2016)
"I have never felt so paranoid driving the zafira wondering what every smell is and fear the safety of my 4 kids"
Noel McNulty (02 Aug 2016)
"Have a Zafira 56 plate - has had 1st recall, totally discussed, I have 3 children and dread taking them out in the car incase it goes on fire ;( "
Gordon Brown (02 Aug 2016)
"I have been listed email on BBC Radio Scotland on 2/8/16 to tell my story on how I had to take my family of 7 on a 350 miles journey through 3 countries from Scotland to wales and vauxhall could not make my car safe for my journey..in just over a week I have to do the return leg..I am petrified every mile I take my family but I can't show this fear to them, shame on you Vauxhall "
Terry (02 Aug 2016)
"I do not believe that these cars are safe. I believe that they should be scrapped and that Vauxhall should fairly compensate their customers. Vauxhall is irresponsible and untrustworthy, putting profits before life. I am scared to drive my car but find myself in a position where I am unable to afford to buy another. Vauxhall must be forced to take full responsibility for this diabolical situation before lives are lost. "
Charlotte Roche (02 Aug 2016)
FB-user-17304 (02 Aug 2016)
Ruth Alli (02 Aug 2016)
"I bought my Zafira B in August 2015. Mainly for family use but also for work. I'm a self-employed babysitter and nanny and have had to take my car to my local Vauxhall dealer 5 times to date due to being lied to about recall work being done and subsequent shoddy work which lead to issues with the vehicle not starting and the fan not working as it had previously. Returning in August for the 3rd check / recall will be the 6th time I've had to return to Frosts in Chichester. I have not had a fire but since buying the vehicle in August 2015 outright the drop in value was shocking. I have clients that do not want me to take their children in my car therefore have lost business and potential business. As a family we are not in a position to replace the vehicle as funds won't allow it. I have lost confidence in my vehicle so will not use the back two seats (mainly I have babies and preschoolers in the car) as it would take too long to unbuckle all the seats in the event of a fire. I won't use the heating or air conditioning unless I absolutely have to and now park my vehicle facing the street as far away from my house as I can on our driveway. It is stressful and frightening to continue to use this car. Having to return to Frosts in Chichester so many time was inconvenient to say the least and I dread having to return. I was fortunate enough to have a reputable garage with mechanics that were authorised by the garage owner to do diagnostic testing for free following fault lights turning on and issues with the fan not working properly after safety checks and recall work was done by the Vauxhall main dealer where I live (Frosts had tried to charge me for this at their site). My own mechanic was able to give me the diagnostic reports they had on file (I'd had to call my RAC assistance and take the car to my garage after it developed numerous faults having been worked on at Frosts). My garage owner was able to explain what Vauxhall were doing and why and advised how to tackle this situation so that I was given the appropriate paperwork (this was initially with held by Frosts until the then manager at Frosts admitted off the shelf parts were fitted in my car rather than the reissued part as was supposed to be according to the recall. They redid the recall work and gave me the corresponding paperwork. The then manager identified a known fault with the CIM unit on my car after the second recall and as a gesture of goodwill following the inconvenience and lies from the advisor I'd had to deal with offered to replace the CIM unit at a greatly reduced price. Speaking to my own mechanic I was advised to have this done at Frosts as they would have had to take my car there to have the software updated and keyfobs sync'd as they don't do it on their premises."
SY (02 Aug 2016)
Hannah643- (02 Aug 2016)
Sara Yarwood (02 Aug 2016)
"I want them to buy my car back which we bought brand new in 2012 (3yrs after VX were first aware of this problem) so I can afford to get a new one and enjoy driving and taking my 3 small children out again instead of being scared. I will never buy another VX because I don't trust them now nor will I allow anyone I know to buy one. "
Kerry Brown (02 Aug 2016)
"I bought a new Vauxhall Zafira in January 2014. Vauxhall knew there was a fault with these cars in 2009 and continued to sell. I am now awaiting the second recall. Each time I drive the car we are filled with anxiety and worry because of the risk of spontaneous combustion. We have pulled over a number of times because we have smelt smoke, even on the motorway. This car is a safety risk to ourselves and others. The cars at risk must be taken off the road immediately to avoid a death."
Kath (02 Aug 2016)
"Having bought this car just 2 days before the first recall its been a nightmare , we contacted our local Vauxhall and had the work done so lucky there and felt better but since knowing cars have still set alight after that recall is terrible ! I drive it only when I have to I'm constantly feeling the dash , sniffing absolutely paranoid ! Scared ! Petrified and if I do put my grandchildren in it then I feel terrible that I'm putting them in danger !! Vauxhall need to realise this is making us ILL .. I love the car just don't trust I'm safe or even the car in the car park , just hope they pull their finger out and face up to this disgusting saga ! Lives are more important than money ! "
JIM JUTTON (02 Aug 2016)
"Vauxhall have not addressed this very serious fault quickly enough or advised owners early enough. Many lives have been put at risk even though Vauxhall knew about the issue. Vauxhall's complacency and non-acceptance of responsibility have left thousands of owners driving in fear and seeing their cars' value plummet. All owners should be compensated."
Paul Gliddon (02 Aug 2016)
Tanya Wood (02 Aug 2016)
"Vauxhall are a joke. We contacted Vauxhall at Frome, Somerset when the problem was first on Watchdog and the service manager told us our car was safe to drive. He said our car was 10years old and if it was going to catch on fire it would have happened by now and they would contact us when the parts were available. Recall done 6 weeks later, I will not use that dealership for the next recall and will try to find a different one that vaguely cares. Their whole attitude is disgusting."
Kelly Giblin (02 Aug 2016)
"A 5 hour drive home, stuck in traffic, in the rain, with the windows open was not fun! If only there was something in a car we could use to demist the windows without being afraid we'll turn into a fireball."
J Barratt (02 Aug 2016)
"Am a dreadful zafira owner"
Patricia (02 Aug 2016)
Jennifer Hawkins (02 Aug 2016)
"I do not believe that these cars are safe. I believe that they should be scrapped and that Vauxhall should fairly compensate their customers. Vauxhall is irresponsible and untrustworthy, putting profits before life. I am scared to drive my car but find myself in a position where I am unable to afford to buy another. Vauxhall must be forced to take full responsibility for this diabolical situation before lives are lost. "
GraemeC (02 Aug 2016)
Bethan Garlick (02 Aug 2016)
Nicola McGuigan (02 Aug 2016)
M Atcheson (02 Aug 2016)
"Vauxhall been negligent at best in this. I drive for work and have 3 kids, I hate driving them now and will not give lifts to their pals - other parents unhappy too! I bought a car with heat and air con as It makes driving more comfortable (I have Multiple Sclerosis). Car is worth nothing, don't have the means to buy a safe car at present. Vauxhall need to take back and reimburse, they clearly don't know what they doing, have given some worrying adviceand have shown nowt but contempt for customers - they knew about fires 7 years ago"
Susan Ford (02 Aug 2016)
"I had first recall done in Dec 2015 and was told by the dealer that it would need to stay in an extra day as my car had THE known fault. To now know that my car is still not safe scares me. I'm a family of 5 doing daily school runs and financially can't afford to replace the car I feel trapped with a potential death trap ."
Tommy Gallagher (02 Aug 2016)
"I would like this sorted out, let down my this company. Feel unsafe driving this car."
Kate Bagshaw (02 Aug 2016)
"It's disgusting how vauxhall have treated us. I'm driving my 3 kids in a death tra that's now worthless and I can't afford to change. Something has to be done."
Claire Reeds (02 Aug 2016)
"Paid £7500 on finance (still paying £150 monthly) for a car no longer fit for purpose and poor resale value. Refuse to use the boot seats, anyone in there wouldn't stand a chance getting out as when the fires start, evidence suggests there can be as little as 30 seconds to get out. This is terrifying but we're stuck with this car and driving our young children around in it. We can't use the air con and have a break-glass torch and fire extinguisher! Is that acceptable for a family to drive around in discomfort on a hot day/limited vision through steamed windows with such awful fears? Vauxhall are lucky there hasn't been a fatality (however Google zafira deaths and you'll find fatal crashes caused by smoke/fires) Please just refund us these death traps, do the right thing."
Marie Gungor (02 Aug 2016)
"Vauxhall need to sort this mess out before any of us are killed. "
Lauren (02 Aug 2016)
"Bought my car from evans halshAw and not happy at all with vauxhall "
Hayley Harper (02 Aug 2016)
"I drive my affected vauxhall zafira on a daily basis with four children in the car. We have to do daily fire drills so we all know the right way to get out in case of a fire! I have a boy who has ADHD and panics every journey we make! We have notice a heat smell from our car so we suspect that once we finally have our car taken in for the second recall they will say something. On the last recall they stated saying it pulled an 3.85 amp which I know now is high. "
Fern Jones (02 Aug 2016)
"Myself and ex partner have owned my Zafira since new.. Vauxhall have replaced my heating unit 3 times in a year, it's melted again (and I've SORN my car.. I've had to take out a bank loan to buy a runaround car, (because after Vauxhall kept telling me it was 'SAFE'), it clearly WASN'T!! My Zafira has done nothing wrong, VAUXHALL HAVE!! I'm saddened by this entire situation.. I bought my Zafira with my late mums inheritance money.. (I can only imagine she's turning in her grave over this injustice)!! Kind regards, A very upset and angry Fern Jones.. "
Maureen Keeble (02 Aug 2016)
"Very concerned when driving our car, definitely lost confidence it it and can't enjoy using it anymore. Always concerned if i have passengers, and we have two dogs and dread a fire with those on board, the car can be replaced they can't. Very disappointed in how Vauxhall have dealt with us their customers, as they knew about the fires and still had these cars on sale, so actually selling us something unfit for purpose. something that could endanger lives and not only those who are in a Zafira. "
Harold Deaves (02 Aug 2016)
"I have taken my car back for2 recalls so far each time it was there all day.The first there was no actual jobs done they were checking for an improper repair ? The second time they changed blower motor,and filter still talking about improper repair they do not want to take responsibility.!!"
Gill Gilson (02 Aug 2016)
"I had a Zafira A go up in flames on my drive in 2012, it had not even been driven that day, so this problem goes back further than the Zafira B!"
Joanne-Mines- (02 Aug 2016)
Debbie Haines (02 Aug 2016)
"They should be taken off the roads as are a risk to the families in them and anyone else around them. They clearly aren't fixing them to a safe standard and it needs dealing with now before someone gets it hurt or even worse and gets killed!! Vauxhall need to compensate all us zafira B owners "
Nikki Nye (02 Aug 2016)
"Nobody wants to be a statistic, preventable or otherwise. I was one of those who car went up in flames whilst I was in it. Sue and Claire have done a fantastic job in ensuring that Vauxhall correct the faults and the regulations changed to stop this happening again in the future. They have saved countless lives with their tireless efforts. "
Di Farmer (02 Aug 2016)
"Not confident when driving as have a disabled partner and he could nt get out quick enough . Not a pleasure driving now afraid to go out in vehicle want shot of but can't afford to change it fed up .com "
Davina Spooner (02 Aug 2016)
"Just called the Vauxhall dealership to see if I can get my car booked in for the second recall. The dealership told me that the letters will not come out until the end of August and they cannot book me in before. Also they said, the part that is being replaced is now tamper proof and vauxhall needs to be seem to be doing something. But the fires are caused by the resistors being tampered with, or the part being replaced with the incorrect one. I feel we are being lied to and we have to drive around in an unsafe car.putting our families at risk. Cant sell it and cant afford to buy another. Thanks Vauxhall for looking after your customers."
Georgia Horne (02 Aug 2016)
"I have two young children and live in a rural area I am scared to drive my car everyday but I have to, I can not afford to get a new car I am constantly checking for smoke or the smell of burning I just don't feel safe. "
megrailton (02 Aug 2016)
Suzanne Ellisson (02 Aug 2016)
"Vauxhall are treating owners appallingly, giving rise to great upset and distress. Their dealerships, in our experienced, have undertaken shoddy workmanship during recall with no consideration for the upheaval caused."
Leshemp (02 Aug 2016)
Patricia Clough (02 Aug 2016)
"Having watched the Select Committee on Parliamentary TV, we were horrified to hear the Vauxhall representative say they knew there was a problem in 2009 and they knew what it was in 2014. We bought our car in September 2014 so we consider it was sold to us in a conditional n not fit for purpose. Already had one recall. Waiting for second. Frightened to drive it but no other option. "
Amanda Rennie (02 Aug 2016)
"Im now left with a car that i fear taking my children in and cant afford to px as my 2 year old car worthless leaving us with huge negative equity. I can now see why they reduced the price of thousands of these brand new vehicles in March 15 to get rid quick before announcing there was a problem in August 15. "
Paula Taylor (02 Aug 2016)
"I am a zafira owner since October 2009, since finding out that vx knew about the fires in 2009, I feel that I've been missold my car and paid a lot of money after having finance and then paying it off. I don't feel safe driving it and dread having to get in it with my family. "
Russty79 (02 Aug 2016)
"I think vauxhall are a poor company who only look after their own needs not paying customers"
Tracy Knight (02 Aug 2016)
"Phoned Vauxhall and have to wait for a letter which is being sent out at the end of the week and will get mid of next week which means we have to wait 2weeks before our family car can be sorted. Vauxhall also told me on the phone that they don't have any parts which is why we are waiting for the letter."
Paul Sharp (02 Aug 2016)
"found out about this issue in september/october 2015 due to watchdog and the Zafira Car fires action group Vauxhall have failed to take charge of this problem by blaming improper repair and then cars still catching fire after the first recall yet Vauxhall admits they knew of this problem in 2009 and failed to look into it shame on Vauxhall for lying to its customers and putting so many lives at risk over there failure to deal with this problem and should have been truthful in the beginning all i wanted was a safe car to transport my wife and children about in not a ticking time bomb thanks Vauxhall "
Michael Coffey (02 Aug 2016)
"I bought my 2007 zafira in june 2015 from an independant garage on HP finance. Always had vauxhall since 1985.I have tried since to get Finance company to allow a change of vehicle, but told I have to clear outstanding balance first, which is higher than the 'now' value of car. Stuck with a vehicle that is not fit for purpose and a fire risk for another three years. I'm not happy Vauxhall!!"
Gemma Walker (02 Aug 2016)
Mandy Mcque (02 Aug 2016)
"Vauxhall hang your head in shame take.responsibility and reimburse the price of what people paid.abd scrap this model. Let us feel.safe in.our cars"
Kevin Daniels (02 Aug 2016)
"I have been treated badly to say the least by an unconcerned and quite frankly moralless company. I have lost money over the court of the recall action as well as faith in this company. Vauxhall should be ashamed, more concerned with profits over consumer safety."
Emma Guest (02 Aug 2016)
"My Zafira is on its 3rd recall but we've been told they can't do anything until all the parts have come into the workshop. I'm utterly disgusted at how Vauxhall at treating their customers. I am being left to drive my 4 children around in a death trap. I fear for our safety everytime we go out in the death trap. I will never buy another Vauxhall car ever again !!!!!!!!!!!!! Vauxhall have no idea how to look after their customers all they are bothered about is making money safety doesn't bother them at all. People at Vauxhall all need to be held responsible for this shambles!!!!!!!!!"
Michael Tombs (02 Aug 2016)
"Vauxhall originally claimed the first safety check was to catch unauthorized repairs, and as mine never had any I was not too concerned. In Feb I had recall 1 and was told all OK except shopping list of unessential, non-MOT failure repairs, but now know motor current very high. Since May have not been able to use car as it was designed - i.e. no fan, no aircon/ windows open, cancelled long French holiday trip and stressfull for driver and passengers when used. No confidence in Vauxhall that Recall 2 will actually fix, nor that the real number of cars lost through fire is properly counted."
Ray Ducker (02 Aug 2016)
"My cars been for 1st recall, told all's ok to use, still don't trust car till been for 2nd recall, then can't guarantee I will trust my car."
Ryan Martin (02 Aug 2016)
"I am a zafira b owner who has 2 small children like many other owners. I feel vauxhall have sought to find a cheap repair with the first recall which has left many families in danger of a car that could catch fire at any time. We all need to stick together and fight vauxhall for the justice we deserve. "
Catherine Crearie (02 Aug 2016)
"Vauxhall have treated the public with utter contempt. They had a chance to be proactive about car safety but have hidden the true extent of the problem. They knew in 2014 that there was a definite pattern of fires that had been happening since at least 2009. Our fire was in 2015. A terrifying experience that Vauxhall could and should have avoided. Despicable company. "
Melissa Berry (02 Aug 2016)
"Vauxhall need to face up and sort situation out sooner rather than later before a fatality occurs."
FB-user-18874 (02 Aug 2016)
FB-user-17304 (02 Aug 2016)
Lyndsay Taylor (02 Aug 2016)
"Badly treated by vauxhall.awaiting car going in again for 3rd.phoned and it's constant bad mannered people answering phone.vauxhall dealership telling me work been done but when I phone their head office it's not been done.company is a joke."
Ian Jones (02 Aug 2016)
"I have a zafira VXR and it smell when I put the fans on "
Tony Baker (02 Aug 2016)
"Agree fully with the Facebook Admin. Hi can a second modified resistor unit stop water getting to the fan motor a question that vx still have not answered. The moulding to stop water ingress, how have vx tested this? Is the installation correct for potential load, is safety for the circuit correct? WHY HAS VX TAKEN SO LONG TO EVN START TO LOOKI AT ADRESSING THIS? WHY HAS IT TAKEN INDPENDANT REPORS AND A GROUP TO PIDH VX INTO LOOKING INO SORTING THIS?"
FB-user-74415 (02 Aug 2016)
Charmaine Willis (01 Aug 2016)
"I have taken out the fuse to the blower motor for fear of it catching fire. I have 5 children that go in the car and VX don't seem to be in any rush to solve the problem. I can't afford to buy another family car as they are not cheap so have to use the zaffy. "
CJL (01 Aug 2016)
vauxhall-zafira-car-fires (01 Aug 2016)
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