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Lotus Leggings
Money not refunded
Legging-rage • 14 Apr 2017 via mobile
Lotusleggings.com
I bought some leggings off the site after specifically asking whether they were squat proof & being told that they were. When I received them they were poor quality & went see through when squatting. I had to pay postage to return them & even though they were signed for as received in February my money hasn't been refunded. I've messaged a number of times on Facebook but have received no response. I've also posted to their twitter account & again no response
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Updated on 27/07/2017 23:23
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I bought some leggings off the site after specifically asking whether they were squat proof & being told that they were. When I received them they were poor quality & went see through when squatting. I had to pay postage to return them & even though they were signed for as received in February my money hasn't been refunded. I've messaged a number of times on Facebook but have received no response. I've also posted to their twitter account & again no response
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I reported my hotpoint dryer as soon as i heard about it. My dryer was still in warranty but all i w...
Vodafone swipe £458 for a service I didn't sign up for
Resolved 04 Jan 2017
I left Vodafone (mobile contract) for EE via Carphone Warehouse in June 2016. I followed all instruc...
Vodafone
Lack of Signal
We are a national charity that secures the homes of victims of domestic violence. Our clients are u...
Debt I did not know about/wasn't told about sold onto debt collection agency without informing me of outstanding balance
Hi, Looking for some help.Had a contract that I took out over 2 years ago and it was finished and cl...
Heathrow Terminal 5
Porter Service is atrociously bad
My wife was arriving on a long haul flight along with a 10 month old baby. She had quite a bit of l...
Vodafone
Upgrade disaster
Resolved 16 Dec 2016
On the day of the iPhone 7 release I went into the Tottenham Court Road branch to upgrade my phone. ...
Vodafone
Sent in for repair and never got the phone back!
Resolved 03 Oct 2016
Hi there, Please help me to get my phone back. As you have seen on the photo, job was created on 30...
Hotpoint/Indesit
I want my voice heard and listened to.
Dear Hotpoint, Ariston, Indesit and Whirlpool Firstly I'd like start by saying that your customer s...
VAUXHALL
corsa half leather seats splitting
I'm really frustrated with Vauxhalll customer care, so I'd like to know if other people have had the...
Peter Vardy / Vauxhall Motors
Gearbox Fault
Fobbed off 29 Sep 2016
my Daughters Car broke down 3 weeks ago and got taken to Vauxhall in Aberdeen. They advised that it ...
VAUXHALL, Tony LeVoi, Romford
Poor life time Warranty and investigative practice
I will attach what I sent to Vauxhall via their Facebook. Dear Vauxhall, ...
Hotpoint
Faulty dryer
Reported to hotpoint in february that I had one of the faulty dryers, was told by General email that...
Travelodge
disgusting standards and service
Resolved 26 Oct 2016
well we stayed at Travelodge in Caernarfon on 19 and 20th September this year and the standards were...
Vodafone and shocking service
Resolved 11 Apr 2017
I have had on going problems with Vodafone for over 3 weeks and they have no cut my phone off now ha...
VAUXHALL
New vivaro
Resolved 20 Feb 2017
Buy the new vivaro they said, better than the old model What a joke, not 13 months old and already ...
Network issues
Resolved 21 Dec 2016
Hello Sir/Madam, Thanks for your email. However, our team only handle requests for insurance d...
BT Broadband
Broadband connection
Resolved 20 Feb 2017
Told BT moving home on 19/8 (move taking place on 23/8). Assured fibre infinity available in new add...
Vauxhall Zafira
Zafira car fires
I am currently driving a Vauxhall Zafira I have three children a five minute drive down the road lik...
VAUXHALL
Zafira car fires
Why is Vauxhall keeping these zafira b on the road even tho they aren't safe
VAUXHALL
Lifetime Warranty
So Vauxhall have refused to replace a full second set of alloy wheels which are showing signs of cor...
VAUXHALL
Vauxhall lies
My zafira ecc they say are safe there not same blower motor same scuttle same fire problems they are...
Yu
Yet to receive device submitted for repair
Resolved 15 Dec 2016
Complaint raised @ YuForm - http://forums.yuplaygod.com/threads/need-urgent-escalation-for-my-issue....
Hotpoint / Whirlpool
Fines unfair
It is a total disgrace the way they have treated me as a customer especially being disabled as well ...
Hotpoint / Whirlpool
Tumble Dryer
another thing i was also caught in the call back for the faulty tumble dryers with Hotpoint once ag...
Harveys
Ridiculously Annoyed!
Spent an arm and a leg to purchase a 3 piece suite, 2 arm chairs and a 3 seater. Delivery guys come ...
Harveys
Displaying incorrect measurements
We went into Harvey's in Canterbury with the intention of purchasing the Holden corner sofa as we ha...
ICandy
Faulty Chassis: Collapsing Handlebar
Resolved 07 Nov 2016
Since having my children I have bought the Cherry (Oct 2010) and then the Peach 3 (Oct 2015) iCandy ...
Hotpoint
Dual Fuel Cooker
Dual Fuel Cooker HUD61KS. Installed on 12 May 2016. 27 July one of the hob control knobs fell off, ...
Littlewoods
Poor Customer Service and non delivery of a Sofa
Resolved 12 Jan 2017
I ordered a sofa on the 20th July. Due for delivery on the 3rd Sept. After texting me on the 2nd t...
Wren Kitchens
Incorrect items for kitchen / poor customer service / broken promises / unhelpful staff
Ok - this was over 3 yrs ago, but I commented on a current post on FB that was complaining about sam...
Postmates
Under quoted on price by $76.00......
I wanted to buy dinner for my team as they had been working so hard over the last few days so, I pla...
Wren Kitchens
there are many
I've written this so many times it hurts. I've had a kitchen pending now for 30 months. I'm still be...
Wren Kitchens
Dreadful customer service
Was linked into this site and thought I should have my say about Wren Kitchens and their very charmi...
Hotpoint/Indesit
Faulty tumble dryer
Disgraceful this company should be shut down I'm raging still after 9 months 3 no show for engineer
Hotpoint
2 year warrenty
Moved into a new build in 2014 all our appliances came with 1 year manufacturers warranty with anoth...
Hotpoint
Faulty microwave returned to Hotpoint. Still waiting for replacement six months later
Resolved 25 Aug 2016
I bought a Hotpoint combi-microwave at the end of August 2015. Like a dutiful consumer, I registered...
Hotpoint
Faulty tumble dryer and broken washing machine
We have had problems with Hotpoint for several months. First with the tumble dryer that was a fire h...
Currys / Hotpoint
Hotpoint microwave
Resolved 24 Aug 2016
I bought this microwave from Currys PC World last July, I was extremely alarmed when I saw flames in...
First Utility
electricity meter
Resolved 23 Aug 2016
shortly before i moved house i had a smart meter installed i now rent this house to a couple whom w...
Benfield Motors Vauxhall Scotswood Road Newcastle
Vauxhall recalls
Vauxhall , technicians fishing for work stating jobs need urgent attention/repair when nothing wrong...
VAUXHALL
Problems with a brand new astra
I am currently driving a brand new astra that has had issues with clutch. Vauxhall seem to think tha...
Virgin Media
Didn't deliver my iPhone, trying to charge me for the £500+ contract
Resolved 22 Aug 2016
Hello! I’m currently going through a pretty awful experience with Virgin Media. In summary, I ord...
VAUXHALL And LOOKERS LIVERPOOL
LEFT WITHOUT AN ENGINE
you • 22h 39 minutes ago • Liverpool via mobile MY CAR HAS HAD PROBLEMS SINCE 2011 HAD 2 RECALL...
Harveys
Ordered sofa in April- late delivery, then a wrong and broken delivery, now they can't find our replacement order
Resolved 20 Aug 2016
Well this is a long rant I'm afraid as this has been going on since April and I feel like we've expe...
VAUXHALL And LOOKERS LIVERPOOL
VAUXHALL & LOOKERS DISGUSTING SERVICE
MY CAR HAS HAD PROBLEMS SINCE 2011 HAD 2 RECALLS RELATING TO RECALL HAD TO CALL RAC BREAKDOWN 5 TIME...
VAUXHALL
Meriva power steering failure
Fobbed off 19 Aug 2016
DON'T EVEN TOUCH A VAUXHALL WITH A BARGEPOLE.... if you value your life, I have a 2003 vauxhall meri...
Virgin Eastcoast
Air con
You pay a fortune to travel to London and they don't even have the air con working. Not even an apol...
VAUXHALL
Banned from Vauxhall!!
Banned from Pentagon, Bad name with vauxhall. WHY??? We took our WORKING zafira B in for the pre mo...
Thomson Holidays
Sensimar Bavaro
Resolved 12 Aug 2016
In January this year I booked a two week holiday in October at the Sensimar Bavaro Punta Cana in the...
Vauxhall Zafira Fires Facebook Group
Shocking service and complete disrespect for safety
Can't believe Vauxhall can expect people to trust the 2nd recall will make us any safer, they said i...
Zafira Car Fires
Vauxhall
After owning my zafira for two years . We have made the dessision to get rid of it . I couldn't go t...
Virgin Media
Contract
Resolved 11 Aug 2016
Having virgin media installed in December then being given notice to quit from his address my son ha...
Vauxhall Zafira Fires Facebook Group
vauxhall zafira fires
Thanks again vauxhall. I have just spent the day apologising to my children for having to break my ...
VAUXHALL
Appalling customer service.....
I purchased a new Vauxhall Mokka CDTI in May 2013. November 2015 noticed 'chrome' facia around gear ...
VAUXHALL
breakdowns
I've had 2 corsas in the past 4yrs ( 1 brand new & the other only a year old when I got it), the fir...
Argos
Faulty products
Resolved 10 Aug 2016
Bought a hoover at Argos, got delivered broken. Sent back - returned another broken one. Taken over ...
SCS
ORDER CANCELLATION
Resolved 09 Aug 2016
I ordered a suite on Monday and paid a cash deposit the balance to be paid in cash later. On reflect...
Morrisons
Money taken from bank account
Resolved 09 Aug 2016
I did an online shop with Morrisons in December and I got confirmations via email that all was well ...
Park Watch
Invoice find
Resolved 08 Aug 2016
We parked at Deepdale Retail Park, I myself wasn't driving the car that's registered in my name. It...
Vauxhall Zafira Fires Facebook Group
Re car fires
Totally faith lost in Vauxhall and all their workers only out for themselves and profit. All of thes...
Currys Pc World
Tumble dryer return
I bought a tumble dryer and, stupidly, got the wrong size. I was only about half an inch short of th...
VAUXHALL
Zafira fires
Beechydoz • 11 minutes agovia mobile I had a vauxhall safira - but exchanged it for a ford becaus...
Virgin Media
Wont give back money stolen
Resolved 13 Dec 2016
This is so tiring to go thro it all again. I ended my contract with virgin media after 20 odd yrs. ...
V
Make my family safe vauxhall
I'm a father of 5 children and soon to a father of 6 me and my partner have the constant worry when ...
Hotpoint
New tumble dryer
My tumble dryer is one of the affected ones that catch fire I can either wait to have it fixed (god ...
VAUXHALL
zafira fires
Am so cheesed off !! We have an affected zafira b. It is the school summer holidays and we are unabl...
Vauxhall Zafira Fires Facebook Group
Vauxhall
I don't feel safe taking my 4 kids into this family car . My 10 year old asked me is I would save hi...
VAUXHALL
Zafira car fires
Basically it seems Vauxhall are just covering their own backs! Doing a recall is classed as seen to ...
Zafiracarfires - FB T
Utterly crap, unorganised, unsympathetic pile of SHHH of a company!!!!
I emailed VX asking for guidance on how to prepare for an evacuation of the vehicle, should the wors...
Zafiracarfires - FB
Vauxhall Zafira B car fires
Fobbed off 02 Aug 2016
How long must this farce be allowed to continue? VX you have got away with this now since 2009 !
VAUXHALL
Vauxhall Zafira car fires
Vauxhall release their new statement about the 2nd recall. Still parading out the same old untruths...
Vauxhall Zafira Fires Facebook Group
I want some compensation!
Because of Vauxhall my car is worth nothing! It dropped by £3,000 over one week of the fire issues ...
Vauxhall Zafira Fires Facebook Group
My Vauxhall Zafira
My Zafira was recalled last year because of risk of fire but they had no parts to do the recall as I...
Vauxhall Zafira Fires Facebook Group
Fires
It's been nearly a year that my zafira set itself on fire 5/82015 and still Vauxhall burry their hea...
VAUXHALL
Car recall due to fires
We haven't had a fire but had an awful time with Bristol Street motors in Carlisle when it went in ...
VAUXHALL
Zafira fire
My 2008 zafira elite with ecc caught fire 9/12/15 the fire started in the heating fan behind the glo...
Vauxhall Zafira Fires Facebook Group
Carfires / kept problem secret since 2009.
Hi, With the first recalls I was just happy to have my car fixed by Vauxhall free of charge, at that...
Vauxhall Zafira Fires Facebook Group
Zafira B fires
I am disgusted in Vauxhall for putting us in danger. They have known since 2009 of the danger of the...
VAUXHALL
what a waste of time they are
Well we got a letter to take our car in a Zafira b model, we did on the 23rd of dec 2015,we told the...
VAUXHALL
Lies about zafira fires
Vauxhall have ££ signs for eyes!!! While hard working, honest families like us have been driving a...
VAUXHALL
Zafira car fires
All we ask is transparency from Vauxhall. Up until November 5th, ironic it's that date, Vauxhall ...
VAUXHALL
Recall work
I've had issues since October 2015 due to recall work which has left my car with now a 5th issue to ...
VAUXHALL
VAUXHALL ZAFIRA CAR FIRES
Vauxhall Zafira Car Fires - www.facebook.com/groups/vauxhallzafiracarfires/ please come and join our...
The Tanning Shop
Accident in salon
Resolved 01 Aug 2016
Below, I have pasted my complaint sent to The Tanning Shop on 04 July 2016, for which I have yet to ...
Myslicefest
Horrendous Food Festival Experience
Hi I recently attended the Myslicefest Pizza Festival in Wembley yesterday and it was an awful exper...
Vodafone
Downloading bills
Resolved 06 Dec 2016
All I need are the last three months' bills. I cannot download ANYTHING from your site due to these ...
extremely poor customer relations and service....
Resolved 20 Nov 2016
All started when Vodafones insurance wouldn't fix 1 of my 5 phones as the phone hadn't apparently be...
Hillarys Blinds
Appalling customer service
Really disappointed with the way our damage claim has been handled. We spent over 5k on shutters tha...
Highways Agency
Waste of a Law / Middle lane Drivers
Well what a difference a law makes, not........ I have seen zero impact of the law being introduced ...
Victor Paris
Bathroom fitting
I got my bathroom equipment from this company and asked them to instal it. They said they didn't do ...
Harveys
Non-delivery, put back delivery, missing feet off sofa.........
Order Number 83816581.. ordered 2 genoa sofas 2/4/16 for delivery in 8 weeks. delivery date put back...
Harveys
CORNER UNIT
Fobbed off 12 Sep 2016
I purchased a cream corner unit from Harveys on the 25/3/15, it arrived on the 26/6/15,but it was bl...
Boots
Daily Mail/Boots Soltan Promotion
I'm extremely disappointed with the Daily Mail/Boots promotion of Soltan products today. I have atte...
Zavvi
SENT DANGEROUS ELECTRICAL GOODS & TOLD NOT TO WORRY
Fobbed off 14 Jul 2016
I bought a Veho bluetooth speaker on 3rd June, took 3 weeks to arrive Upon receiving it, firstly th...
Hotpoint
Fridge Freezer
All singing all dancing top of the range fridge freezer, 3 years old, breaks down, extended warranty...
Ryanair
Daylight Robbery
Booked a package holiday with lastminute.com for 4 days, flights and accommodation to Barcelona flyi...
Argos
Returning faulty Dyson cleaner to Argos
Returned faulty Dyson to retailer Argos. I bought it less than 30 days ago. Argos say I have to retu...
Kenhead.co.uk
Shoes
I ordered and paid for a pair of kurt Geiger Harvey leather loafers on line from kenhead .co.uk, lit...
Harveys
Lack of delivery
Resolved 29 Jun 2016
Worst customer experience New 3 piece suite due to be delivered Tuesday afternoon, I got home from...
Sky
Fluctuating, confusing bills
I have contacted Sky on multiple occassions, speaking to a range of different teams from Customer Se...
Hotpoint
Faulty dryer
Brought 4 years ago, dryer started to be a problem just after guarantee ran out, rang company and to...
BT Aka British Telecom
Broadband issues
Fobbed off 17 Jan 2017
Roughly 14 weeks ago we had major outage issues with out broadband going a little mental in the hous...
Hotpoint
Tumble drier
😡😡😡😡totally joke suppose to get engineer out today for the tumble drier. But unfortunate...
Bovis Homes
Quality of build
What can you say about Bovis homes, probably the most inept, incompetent managed company I have ever...
Vodafone
Payment default
I had a Vodafone pay as you go contract which my wife used, when she switched it on that is, because...
Hotpoint / Whirlpool
Faulty Tumble Drier
Why when it is not the customers fault are Whirlpool asking for £99 for a replacement drier which ...
Hotpoint
Tumble Dryer
My tumble dryer was on the list of ones that could be faulty so I registered it with Hotpoint in Dec...
Hotpoint
Refund for faulty drier
My drier was just 2 yr old when I registered it as on the list. After repeated emails to them, I fee...
Tesco
Faulty Tv
LG TV purchased 20 months ago from tesco that is now faulty and won't turn on, I'm raging!! Contacte...
Hotpoint
Fridge Freezer and Dishwasher
I had my kitchen extended about 2 1/2 years ago and bought new appliances for it. They were all Hot...
Hotpoint
Faulty Tumble Dryers
I bought my dryer in October 2014 and it was October 2015 when they started letting people know abou...
Harveys
13 month old sofas
Resolved 11 Jun 2016
I wondered why these sofas were causing back pain so took the covers off to investigate. As you can ...
Harveys
Failed Delivery
Resolved 10 Jun 2016
3 no show deliveries 8 weeks later and still no furniture after a 4 week guaranteed delivery. Discov...
Hot Point
faulty goods
My tumble dryer burst into flames,it was not being used and wasn't even plugged in Hotpoint think th...
Hotpoint/Indesit
Tumble dryer recall fiasco
Have been waiting since December for tumble dryer inspection. Then I was told an engineer would visi...
Hotpoint/Indesit
Tumble dryer recall fiasco
Have been waiting since December for tumble dryer inspection. Then I was told an engineer would visi...
Hotpoint/Indesit
Tumble dryer recall
I'm one of the people with a recalled tumble dryer. I've been going round in circles with various pe...
Vodafone
Bills and charges not matching up
Resolved 01 Nov 2016
They are so useless and the customer service is worst. Paying big expensive bills which shouldn't be...
Panasonic Showrooms. Sale. Manchester
returned item for refund on 29th March 2016, not given refund even after many requests which were ignored
I returned a Technics cassette deck which was delivered to the showroom on 29th March, I have proof ...
Hotpoint Tumbler
Hotpoint Tumble Dryers
I registered my faulty tumble dryer at the end of November & was advised by reply they’d be in tou...
Faulty Whirlpool/Hotpoint/Creada/Indesit Machines
Tumble Driers
I registered our Hotpoint TVEM70C6P Tumble Drier as one of the suspected faulty models on Tue, Novem...
Hotpoint
Faulty replacement tumble dryer
After having to pay £99 to replace a fire hazard?! I now have a faulty replacement showing error co...
Thomas Cook
Additional insurance on car hire
in June 2015 we booked our holiday to Florida for two families. We booked with Thomas Cook as all as...
Vodafone
Vodafone Very Slow Website
The Vodafone website is so slow it makes it almost impossible to use. The result is that you spend ...
Hurleys Menswear Wigan
Ripped off by
My two daughters found a jacket a jacket in a company called hurleys Wigan.the girls asked if they b...
Vodafone
Debt collectors coming to our door for phone we returned
Resolved 25 Oct 2016
My girlfriend took a phone out with Vodafone on contract but returned it a few days later and cancel...
Indesit Hotpoint AO.com
Tumble dryer
Fobbed off 30 May 2016
Tumble dryer is on the list of affected dryers - house insurance is void if I have a fire after modi...
Hotpoint
Damage to my property
Hotpoint delivered me a fridge freezer and instead of looking after my property they dragged my old ...
Hotpoint
Aquarius TVM 560P tumble dryer
I have 4 professional adults and an 88 year old partially sighted mother in house! Is she supposed t...
Indesit Tumbler
faulty not modification GET IT RIGHT
I have received an email today from Indesit regarding repairing my tumble dryer, the estimated repai...
SSP
Vegan and Veggie options at Train Station Cafes!
I started this petition but have not yet had time to do anything with it or rally more support. Can ...
Birmingham City Council
money owing
Resolved 25 May 2016
i am owed £1284.00 pounds from birmingham council. i got in touch on the 13april 16, they informed ...
Hotpoint Tumbler
Risk of catching fire
I have one of the Hotpoint tumble dryers that is confirmed as being one of the ones that is at risk ...
Land Rover Uk
Rattling and vibrating doors
Fobbed off 24 May 2016
Got s Range Rover sport last year and noticed the upgraded sound system made the doors rattle. It's ...
Whirlpool Tumble Dryer
Faulty Tumble Dryer
Unfortunately, our Indesit tumble dryer is one that has been recalled by Whirlpool. We initially ha...
Nitrotek.co.uk
Faulty Battery
Resolved 24 May 2016
I have an ongoing complaint about a battery which stopped charging two weeks after we bought a RC ca...
Indesit And Hotpoint
tumble dryer
Resolved 23 May 2016
I received a letter in November 2015 to advise my tumble dryer was on the faulty list,advised only t...
Hotpoint / Whirlpool
Dryer
Fobbed off 30 May 2016
Ok where to start. I had a Hotpoint Graphite Aquarius vented tumble dryer, very quiet and efficient ...
Plusnet
Terrible misleading customer service
I signed up with Plusnet 1 month ago when moving into a new property. Due to a cease on our phone l...
GA Henman And Sons
Car Service
I wish I had known about this site two years ago when the local garage we had been taking our Vauxha...
Hotpoint/Indesit
Tumble dryer fault
Resolved 12 May 2016
I registered in November about my faulty Tumble dryer, fella came to fix it in march, had to come ba...
Gatwick Parking - Long Stay
How hard can it be to resolve a complaint .........
Resolved 11 May 2016
On Boxing Day I missed my flight - this was due to a broken down transfer bus in the Gatwick Long St...
Vodafone
Is this the worst site on the web?
Vodafone.co.uk. The place where you can look at what phones are on offer for upgrade, the place whe...
Reiss
Coat destroyed by dry clean
Coat was from the A/W 2010 line and has been dry cleaned twice. The second time I noticed the piping...
Whirlpool Tumble Dryer
Whirlpool burnt our home down
On the 9th Feb our.world.fell apart.and the.memories we have made with our 5 children were destroyed...
Currys Pc World
Failure to fit a gas hob
Resolved 26 Oct 2016
we ordered an electric oven and gas hob and paid to have them fitted on same day. there were multip...
Carphone Warehouse
Carphone Warehouse refuse to refund my son the money they owe him.
Resolved 21 Oct 2016
My son went on-line to the Carphone Warehouse web site on the 30/03/2016 from his work place to orde...
Hotpoint Tumbler
Hot point dryer
I bought my dryer brand new and thought all would be OK. After reading reports of machines going on ...
Indesit
Tumble dryer
I was supposed to have my dryer modification done in April,but it didn't happen as I was told that t...
Hotpoint / Whirlpool
Tumble dryer replacement
I have been pushed from pillar to post trying to get to talk to a relevant person for my query and I...
Hotpoint/Indesit
Hotpoint Tumble Dryer Shambles
Registered 2 tumble dryers on 30/01/16, received an email on 18/03/16 which turned out only to give ...
Pure Clinic
No refund!
I paid £1,095.00 for a Six Months Smile at Pure Clinic but cancelled before treatment asking for re...
Hotpoint / Whirlpool
Tumble dryer
I had one of the faulty tumble dryers. I was told my modification would be in seven months time or I...
Hotpoint
Fire Risk Indesit Tumble Dryer
Registered 25 Nov 2015 with Hotpoint. Said they would be in touch within 8 weeks. No further contact...
Indesit
Oven
Am writing to you to see if you are at all interested in a story concerning Indesit, part of hot poi...
Hotpoint/Indesit
indesit
Hi i have got one of them dryers that sets on fire i have registerd my details with hotpoint but i h...
Retinolla
Returned goods
I did an online survey for Morrison’s I thought, as a thank you I had some face cream of which I h...
Barnet Homes
Repairs
Resolved 17 Oct 2016
I've got a leaking radiator in the front room and one in the bathroom that don't work. I took 3 days...
Whirlpool
Tumble dryer recall
Resolved 27 Apr 2016
Engineer visited in January and left saying he had to order more parts. Since his visit, distinct sm...
Vodafone
Theft of Money
Resolved 27 Apr 2016
Vodafone have taken nearly £2,000 out from my account despite cancelling my contract with them afte...
Indesit And Hotpoint
Tumble dryer repair
Having waited weeks for them to get back to me after reporting my machine as being one affected, the...
Hotpoint
Tumble dryers
Well hot point won't give like for like as I have a silver one . I'm not paying £99 for a white one...
Indesit
Tumble dryer
Resolved 26 Apr 2016
Why is it your quick to take our money but not quick to correct this major problem? Been waiting sin...
Indesit And Hotpoint
Faulty dryer.
Got notification Nov.2015 dryer 9 months old . May catch fire requires repair told 8 weeks. No word ...
Hotpoint
Faulty dryers!
Reported faulty dryer in November, replaced on 19th Feb with TCHL83CRP however does not have hinge o...
Hotpoint
Dangerous tumble dryer
I bought washer, dryer,dishwasher in August 2014, all matching aluminium , found out dryer was dang...
Hotpoint
Washing machine engineer
January 2016 - washing machine was making a terrible noise so I asked for an engineer as I had a pol...
Direct Kitchens
Awaiting Unit
I had my kitchen delivered on 13th Nov 2015, i first rang the company on the 15th Nov 15 saying i ha...
Hotpoint
Faulty dryer
After reporting a faulty dryer in January then receiving email in late March saying the engineer was...
B&Q
Horrible Stroppy Customer Service
I visited B&Q Telford today at 1pm to purchase some garden plants, the ones I'd picked had been redu...
Sony Customer Service Centre
Sony 49
Resolved 03 Oct 2016
We bought a 49" Sony TV In September 2015, paid GBP 889.00 and also extra for extended warranty (4 y...
Groupon
Non delivery off mattress
Resolved 21 Apr 2016
On the 19/12/2015 i ordered a mattress from this company,it stated to allow 7working days for delive...
Hotpoint/Indesit
Tumble Drier Repair
Told end Sept will b latest. Offered replacement for £59 but why should I pay for a replacement whe...
Indesit
faulty dryer
got email with date for fix (march 2017) offered a new dryer for a reduced price when i tryed orderi...
Argos
Bush washer set fire after 12 only months!
Hiya I bought a brand new Bush washer from Argos just over 12 months ago and today it's set on fire....
Hotpoint/Indesit
Hotpoint tumble dryer
My mum got one of the faulty tumble dryers and been told engineer not coming till Jan 2017
Hotpoint Tumbler
Faulty Tumble Dryer
I have a tumble dryer that is one of the registered faulty dryers. I filled out the form online last...
Hotpoint/Indesit
Tumble dryer
So after waiting for an email to see when they are going to come fix my tumble dryer after being tol...
Indesit And Hotpoint
dangerous dryer
contacted them last year regarding faulty/fire risk dryer, they came back with a June 2016 repair da...
Parcel2Go
Delivery
Resolved 23 Sep 2016
I paid for delivery never got the service I paid for and they didn't even no where my parcel was on ...
Hotpoint Tumbler
Pay for replacement
Had to pay to have faulty tumble dryer replaced
Indesit
faulty dryer
im disabeled and i have one of these faulty dryer and i need to use mine everyday i have registered ...
Indesit
dryer
My dryer is just a year old and when I rang them they said 7 weeks that was 4 months ago they ago re...
Hotpoint
PRODUCT SAFETY HOTPOINT TUMBLE DRYER
I think it is unacceptable that I have to wait over 6 months to have my dryer repaired and Hotpoint ...
Indesit And Hotpoint
my tumble dryer
Still no repair date even though reported last Nov.
Indesit And Hotpoint
tumble dryer
it's been over 4 months since I registered my tumble dryer with Indesit as been one of the faulty...
Hotpoint
Tumble Dryer
My tumble dryer which was under a year old, was an affected model in the November 2015 Hotpoint/Inde...
Groupon
WHERE IS MY RUG??
Resolved 20 Apr 2016
I am livid and absolutely appalled at the fact that I ordered a rug as a gift for us via Groupon on ...
Hotpoint
faulty dryer
We were told we had to wait until dec 2016 for a modification of a faulty machine or pay for a repla...
Hotpoint Tumbler
Tumbler modification
I had my hotpointo tumbler modified a month ago, I'm assured it's 'safe' but I feel very unsafe to u...
Hotpoint
Tumble dryer
Please can you help me please !!! I am extremely disappointed to have being fobbed off to different...
Indesit And Hotpoint
Dodgy driers
So they are offering me a replacement for £99 - info on Internet is all negative about this machine...
Hotpoint/Indesit
Tumble dryer modification
I registered my appliance on 1.12.15 I've called every month since then to find out when my appointm...
Indesit Hotpoint AO.com
Tumble dryer
I have contacted them on several occasions regarding my faulty tumble dryer as it is one of the ones...
Hotpoint
Faulty tumble drier
Rang hotpoint 25th November i was told it would be four weeks rang 13th Jan told 8 weeks rang 16th F...
Vodafone
Theft of money
Vodafone have promised a refund for an account that had been paid twice every month for 9months. Now...
Vodafone
Badly treated. No service for 4 weeks
Resolved 17 Sep 2016
Vodafone cannot activate my SIM card / service Iv had no phone use for 4 weeks. Nobody is helping me...
Bedford Borough Council
Compostable waste
Resolved 06 Nov 2016
Good evening, after moving here 4 years ago from Harpenden, Hertdordshire I am bewildered as to why ...
Novello Hair Removal IPL
IPL hair removal didn't work
Resolved 14 Sep 2016
Hello I had IPL hair removal for a year , for 10 treatments which cost £390 . Did everything instr...
Hotpoint/Indesit
Tumbler dryer
Please can you help me please !!! I am extremely disappointed to have being fobbed off to different...
Wickes
Parking fine in the Wickes car park
Resolved 16 Apr 2016
Went to Wickes in Brighton, looking at new items for the house, including even looking at a new kitc...
Hotpoint And Indesit
Tumble dryer
I reported both machines in September but still heard nothing
Mercedes-Benz
My car - Smart ForFour
My semi-automatic car broke down in May last year and needed the clutch replaced. I took it to an i...
Vodafone
Unable to give notice
Resolved 14 Apr 2016
Rang vodafone and spoke to 7 people to cancel my contract as it ends at the end of the month just ke...
Vodafone
Number Porting
Resolved 28 May 2016
To sum up my experience I would say the left hand does not know what the right hand does at vodafone...
Harveys
Faulty furniture
14 months old and this is the state of my £1000 furniture! Told not their problem and that I need t...
Pure Clinic
Refund
I paid £3950 for teeth implants and was told if not suitable I would get a full refund (Aug 2105) I...
BT
Faulty phones
Resolved 12 Sep 2016
I originally purchased BT call blocker phones 8500 in Jan 2015 these went faulty and were replaced o...
Hotpoint
Tumble Dryer recall
I've got a fault with my tumble dryer, the machine has been recalled by Hotpoint as it is at risk of...
Harveys
Hopefully if nothing else, our experience may deter others from wasting their time with Harveys.
Failed Delivery
Resolved 10 Apr 2016
We ordered a table, chairs and a coffee table on August Bank Holiday and told delivery of 10-12 week...
Harveys
All resolved, many thanks - door fixed and money received
Door frame damaged and door damaged
Resolved 10 Apr 2016
2 people who looked like they had been picked of the street turned up on Wednesday the 10th debut to...
Harveys
Resolved after 9 months of chasing
Ripped chair.
Resolved 10 Apr 2016
Finally, after about nine months approximately, we have resolved the issue of the ripped chair that ...
Indesit
Faulty dryer, fire risk
Our dryer was one of the dryers affected by the fire safety issues, I filled out the serial number a...
Hotpoint
Tumble dryer
I registered my hotpoint as it was one of the faulty ones back in November 15 had a letter in Decemb...
Hotpoint/Indesit
ANOTHER FAULTY TUMBLE DRYER THEY'RE NOT IN A RUSH TO RESOLVE!
I got an email from Hotpoint on 22 December to tell me mine was on the list of faulty dryers reporte...
Hotpoint
Tumble Dryer
Resolved 05 Apr 2016
i had a tumble dryer delivered direct from Hotpoint in January 2013 which has never been used and is...
Parking Eye
Extortionate charge & unable to contact company to appeal
Resolved 04 Apr 2016
I am so upset. I have been using the carpark at DW Sports now for 2 years taking my son to waterbabi...
Indesit Hotpoint AO.com
Faulty Dryer
I have been waiting since January for a repair date for my tumble dryer. After leaving a post on Ind...
Hotpoint
Tumble Dryer
Contacted Hotpoint in November about my Dryer because mine was one of ones that had the fault with i...
Virgin Media
Contracts
Resolved 31 Mar 2016
Hi I've been with virgin media for about 17 yrs now I've come across to sky because they are cheaper...
Carphone Warehouse
Contract reneged!
My mother was called by carphonewarehouse offering her a deal on hers and my dads contracts. She acc...
Argos
weights bench
Resolved 05 Sep 2016
paid for on line + £3.95 same day delivery for the above on the 15/3/2016, told out of stock but st...
Hotpoint/Indesit
Tumble Dryer
As sent to Hotpoint/Indesit I was originally advised in February that an estimated date for an engi...
Indesit Hotpoint AO.com
Hotpoint faulty tumble dryer fiasco
my tumble dryer was less than 5 months old when i got an email from AO.com saying it was potentially...
Hotpoint
Tumble dryer and washing machine
I bought a tumble dryer from Argos and a washing machine from Currys, both are Hotpoint. I bought th...
Npower
Ruining chances of Mortgage!
@npowerhq disgraceful. In a dispute over a final bill I have paid 6 months ago and have offered @npo...
Hotpoint
Modification recall
Had modification today and was told by engineer not to use my tumble dryer as it will set on fire if...
RAC Motor Insurance
Cancelled insurance, they still taking payments, cant get refund off them
Resolved 29 Mar 2016
Had insurance for two years with the above mentioned. Bought a new car so had a better quote off ano...
Domestic & General Appliance Cover
Continued direct debits being automatically renewed without my knowledge
I took out an annual cover for my washing machine but was not aware that it is renewed automatically...
Npower
Won't let me leave
Resolved 07 Jun 2016
In a nutshell; since 2013 NPower have messed my account up so much that they block every attemp...
Hotpoint
No response
I have one of the faulty hotpoint dryers. I rang them up in February and was told in an email that s...
Cremeretinol.com
Extortionate payment
Having ordered a free trial of their face cream only to find out they have taken a payment of £212 ...
Indesit
Hotpoint Dryer Modification
My tumble dryer was working fine but as it was a model that came under the modification offer I felt...
Tesco Haddington
Bread
I bought bread from this store, when it was opened I found what looked like rat droppings. I returne...
Hotpoint
Tumble-dryer
Said they was coming on Wednesday came today when I was out can you make...
Hotpoint
Tumble dryer
Had appointment for them to do my dryer they came today when I was o...
Panasonic Technics Showrooms
Goods and services paid to Panasonic Technics Showrooms and have not received the goods.
Fobbed off 28 Jul 2016
Over the telephone Panasonic Showrooms in Manchester we arranged the delivery on 26 August 2015 of m...
Creda
Creda condenser
Absolutley disgusted with the service i have recieved from creda with regards to getting an engineer...
Whirlpool
Faulty tumble dryer
Sadly I was one of the people affected by the faulty tumble dryer...I reported mine in November and ...
Whirlpool Tumble Dryer
Tumble Dryer - NO EMAIL ADDRESS NO REPAIR FROM WHIRLPOOL ****
Both my father and myself have a faulty dryer. I have been corresponding with Chief Executive - trac...
Currys
expensive care plan rip off
We purchased a £1500 philips LED TV and were persuaded to also purchase the care plan with the pr...
Whirlpool Tumble Dryer
dangerous tumble dryers
i reported in november,mine is faulty and i am told june 2016 for it to be modified,i am disabled an...
Indesit
Faulty tumble dryer
I've been messing about the last 2 weeks to get an appointment for my dryer to be fixed. The custome...
The Charlotte Observer
racist comments going unchallenged
A newspaper especially where it is the only newspaper has the responsibility to inform, educate and ...
Creda
faulty tumble drier
purchased a creda tumble drier in 2014,it was identified by creda to be one of the models that neede...
Hotpoint
Tumble dryer risk of catching fire
I was made aware that my model of Hotpoint tumble dryer was at risk of catching fire due to a design...
Indesit
Tumble dryer
Had an email yesterday telling me I have to wait until February 2017 for a modification!!!!!! When I...
Facebook
allowing racial comments to go unchallenged in NC newspaper
They day that I go banned I responded to all these awful racists posts that were going unchallenged ...
Hotpoint
faulty dryer
I registered my tumble dryer in November 2015 and I am still waiting even though they offered me a r...
Hot Bargain Phones
mobile phone
Resolved 31 Aug 2016
I bought an iphone 5c last October via 'hush hush' for a Christmas gift for my daughter. In the mon...
Indesit
Fire hazard
My dryer is one that is affected and I have been told by an Indesit advisor that it doesn't matter i...
Hotpoint
Faulty tumble dryers
Reported mine in November and was told someone would be in touch within five weeks. Nine weeks later...
Hoover
Tumble Dryer
I contacted Hoover to register my TD at the end of January, I received an email on Saturday to tell ...
Hotpoint
Fire hazard dryer
Well I've finally had an email to say an engineer will be out in "December" is this some sort of jok...
Facebook
so unfair banned for mentioning a derriere
I was banned from posting in the news feeds for one week because I used the word a**es in a general ...
Hotpoint
Unsafe dryers
April at the earliest to be mended or I can PAY for a new one . Why should we do that ?! I'm not in ...
Hotpoint
faulty dryers
still no word on refund and been offered FOC dryer but sorry unless its made 2016 not accepting pl...
Whirlpool
Tumble dryers
I feel quite lucky... I should have stopped using this tumble dryer when Hotpoint warned me of the ...
Hotpoint
Tumble dryer
Have a replacement dryer at additional expense to me , not even a month old and FAULTY . No response...
Nfl Uk
Scammed
Resolved 30 Aug 2016
Ordered something off this site before Christmas , still no delivery , phone not answered , emails n...
Hotpoint
Tumble dryers
Hotpoint contacted me by email to say they would not be making my dryer safe until Oct but I could b...
Hotpoint
Dryer
So angry with this so called caring company been fobbed off since November about my dryer then they ...
Hotpoint
Faulty tumble dryer
Like thousands of others, I have a tumble dryer affected by the recall. I received an email yesterda...
Indesit
Faulty dryer
Sick of sending emails to them with not so much as even confirmation they have received it!!! I hav...
Hotpoint
Tumble dryers
Smelt burning of my dryer in Jan engineer came end of Jan supposed to have repaired my dryer 2 days ...
Hotpoint
Fire hazard condenser
Absolutely disgusted by the way hotpoint are dealing with these fire hazard tumble dryers.mine blew ...
Hotpoint
Tumble dryer
I had a faulty tumble try been classed as a fire hazard.l had to pay £59 for a replacement or wait ...
Hotpoint
Tumble dryer
I have a disabled incontinent daughter and I have been left since November with knowing I have a tum...
SCS
Faulty sofa
Bought a corner sofa November 2015 . had 3 repairs carried out . looks worse than ever than the prev...
Hotpoint
61469065 Complaint ref: 710219245
Please see bellow the current situation with Hotpoint; Nothing since 29-01-2016 except a few Twit...
Eureka Forbes
Aquaguard AMC scam
Resolved 08 Mar 2016
I have an AquaGuard Enhance RO that was under AMC for two years, money paid in full in advance. The ...
Thames Water
Supposed unresolved leak.
Resolved 07 Mar 2016
2 years ago Thames Water informed us of a leak. They replaced piping and put in a meter. Several m...
Printerpix
Refusing to honour order
Resolved 02 Mar 2016
I ordered calendars from Printerpix via a Groupon voucher (for once Groupon is not at fault here), f...
Indesit
Faulty tumble dryer
Resolved 02 Mar 2016
Registered my tumble dryer in November, chased them up end of December/beginning of January to be to...
Hotpoint
faulty tumble dryer
I purchased my new dryer in oct 2015 and 2 weeks later it was mentioned about the faults which mine ...
Sutton Council
I've been harassing by a bailiff instructed by Sutton Council Tax people.
I don't believe I owe £2,122.49 for Council Tax. The housing Benefit has miscalculated my entitleme...
Hotpoint
HOTPOINT DRYER, UNHAPPY CUSTOMER!
SPENT THREE MONTHS TRYING TO GET SOMETHING DONE! emailed/tweeted/phoned and facebook messages sent -...
Harveys
All resolved but not to my satisfaction: I gave up😱
Sofas ( where are they)?
Fobbed off 10 Jun 2016
Ordered 2sofas back in November from Southend store. Paying instalments and deposit. Still waiting n...
Vodafone
Being charged despite cancelling contract
Resolved 01 Mar 2016
Cancelled contract in December to go to another provider as was fed up with rising bills and low cov...
Virgin Media
No internet connection currently over 24 hours
New to virgin media paid for the big kahuna package £67+ a month. Had less than a month and yesterd...
British Gas
Boiler scheme
Hi had British gas in to give a quote for the Eco boiler scheme and they give me a quote of 509.76 s...
Get Action! Register your tumble dryer here
Left High And Dry By Your Tumble Dryer Manufacturer and Retailer?
Our aim is to highlight the injustice being experienced by you the British consumer.We will be p...
Sutton Park Group Limited (Car Dealership)
Dangerous Second Hand Car
Bought a 2nd hand Landrover Discovery for over £10,000 from this large £76m turnover dealer. Afte...
Safestyle
I don't know what I could do?
Hi, I received a letter that my door will be fitted on 24th of February between 8-10 am, then on 23r...
Hotpoint
Tumble Dryer Safety Notice
Hotpoint sent me a letter in november about our tumble dryer was the one's that was affected that co...
Cargo
Denied Refund and ill treated
We purchased a boxed / packaged coffee table from Cargo Hatfield and it was sold to us as last piece...
Indesit
Unacceptable engineer date
I received an email from hotpoint yesterday that they estimate it will be December when an engineer ...
Hotpoint
Tumble dryer safety notice
Had my tumble dryer seen to last week, now I get fault F04 Which is overheating or fault with thermo...
Blaupunkt
TV/DVD
On 03 Feb 2015 I bought a TV/DVD (didn't pay for extended warranty as I couldn't afford it) I am a d...
Parcelhero / UPS
VERY POOR SERVICE
A few weeks ago I used Parcelhero to book the collection of a wall mounted juke box. I saw UPS as on...
Hotpoint
Extended warranty repair
I'm paying for an extended warranty on a Hotpoint washing machine. It's developed a fault but I cann...
Hotpoint
Tumble Dryer Safety Notice
We purchased a Hotpoint Aquarius tumble dryer and immediately registered it online on 10th June 2014...
B&Q
Save me from B&Q
Resolved 23 Feb 2016
This is taken from https://lrcook.wordpress.com/2016/02/16/save-me-from-bq/ God save me from B&Q....
Hotpoint
Tumble Dry Safety Notice 10 months wait for an engineer!!
November I received a letter stating our tumble dryer may be one that is effected by a sudden burst ...
First Choice
Dreamliner flight as advertised? Hmm..apparently not!
Further to a telephone call, where I was rudely hung up on by one of the First Choice/Thomson staff,...
Nitrotek.co.uk
Bad return policy
I have sent back goods to this company and they have sent back the items I returned in a worse state...
Harveys
Faulty product
Resolved 21 Feb 2016
I purchased a dining table and chairs from Harvey's furniture store,first of all they delivered the ...
Hotpoint
Indesit Dryer in Danger of Catching Fire
Hotpoint warned me in the middle of December last year that my Indesit washer (made by Hotpoint) mig...
Vodafone
Dodgy bill
Resolved 19 Feb 2016
My bill in December was a lot higher than my normal bills. I called Vodafone first on a Saturday and...
Npower
Technical issues????
Npower have an app that has been telling me I'm up to date with payments and I'm in fact over £400 ...
STL Heating
Quote
I got a quote for a new central heating boiler which I agreed and paid a deposit now they want to in...
First Choice
First choice - Money first, your family's safety last.
Last year I paid the deposit for a holiday to Sharm El Sheikh. After all the atrocities I booked ano...
Boxnation
Promotional offer
Wanted to see one particular fight in Dec which I was gonna have to pay £20 for the privilege. Wasn...
Everest Windows
Damage caused to block paved drive by roofing paint.
We are coming to the end of a 10 year battle with Everest to put right badly fitted Windows, doors a...
Currys / Hotpoint
Tumble Dryer Fire
Everyone knows the story of the tumble dryers and the fault that causes them to catch fire. We have ...
Currys
Price promise.... if they know how to!
I went into curry's Crown point Leeds through the week, I had a voucher code for £60 and a cheaper ...
Yodel
Yodel's porkies
Resolved 17 Feb 2016
On 12th Feb, I was buying a v last-minute Valentine's gift, so splashed out for next day delivery. 1...
Currys / Hotpoint
Faulty Hotpoint Dryer
Poor Customer Service - Informed By Hotpoint Faulty (could Go On Fire!) dryer Six Months Old&nb...
Vodafone
Started a contract with them on Sunday, mayhem since then
Got a contract with Vodaphone through Carphone warehouse. Contract clearly states £20 a month but V...
EBay
Ebay aided in me being scammed!
This has been an absolute nightmare...So I'll try and keep it as short as possible. Nearly 4 months...
Vodafone
Account Issues
From November 2015 my phones have been being cut off when the bills are regularly paid by direct deb...
Vodafone
Unexpected bill
Vodafone have cut my fiancé off, this morning. He rang them and it's due to a bill he "hasn't paid"...
Lyle And Scott
Item not recieved, no sign of a refund
Item not recieved, no sign of a refund (ref order 492316). Contacted via email and Twi...
Vodafone
Bad customer service
Resolved 16 Feb 2016
I left the UK to come the states for a few months and paid nearly £400 to pay off my contract early...
John Lewis
Repeated Floor damage, terrible customer care
I ordered a fridge freezer from John Lewis which was delivered on 7th January. While moving the frid...
Groupon
What customer service?
Resolved 15 Feb 2016
Below is the message I placed on the unofficial Groupon FB page, if any moderators of Soapbox want t...
Amazing Grates
Poor Workmanship, high price and still not finished.
Resolved 15 Feb 2016
We had a gas fire installed on 4th November 2015 and there were many issues that i felt i needed to ...
John Lewis
Hotpoint tumble dryer
My dryer is 6 months old from John Lewis and is one of the affected models that can catch fire. I've...
500option
500option not refunding my funds
I deposited a total amount of £3750 into my trading account with 500option I didn’t make any tra...
BT Broadband
Poor broadband service, low speeds and connection drop outs
Fobbed off 07 Nov 2016
I have now been a BT Broadband customer for 17 months, throughout this time my internet has been inc...
Vodafone
Service
Vodafone’s incompetence amazes me. I cancelled a new contract with them in August because they co...
Larkman Fish Bar
Fish & Chips
I wanted to treat my son & myself to a tasty meal for the evening, so we went to the Larkman Fish Ba...
Groupon Goods
Unprofessional customer services
Bought a King size bed. Nowhere on the website it stated it was flat packed and would need assembly....
Vodafone
Refund
Resolved 10 Feb 2016
Dear Vodafone, I am taking to social media to share with you the worst customer experience I have ev...
Vodafone
contracts
Resolved 10 Feb 2016
I don't think anyone would agree that the way I've been treated by all staff at Vodafone constantly ...
Groupon Goods
Failure to deliver product and process refund
I ordered a mattress on 03/01/16 to be delivered within 15 working days. Needless to say it did not...
Vodafone
Unable to cancel
Resolved 08 Feb 2016
Been trying to cancel for couple days short of a month after speaking to 21 yes 21 people to give no...
British Gas
Complaints
I have been in dispute with British Gas, over a business electric account for the last two years. Th...
Talk Talk
I feel defrauded by TalkTalk
I contracted with TalkTalk to provide  me with airtime mobile services for three mobile ph...
Woodlands Garage Stockport
car battery
I purchased a car from this garage on 17 Sept 2015. I used the car once a week during the daytime. a...
Groupon
None delivery of goods!
Quick Warning; don't b tempted by @Grouponuk deals - disgraceful, no goods delivered after 1 month a...
Virgin Media
Better deals for new customers
So Virgin offering great deals for new customers making it £35 cheaper a month then wot I pay so af...
Jo Hourigan Accountancy
Bad/poor accounting, late submissions, lies etc
My accountant has been deceiving me, charging me for work she hasn't done. Basically lying about ev...
John Lewis
Refusing to price match
John Lewis have refused to price match a TV three times now. Twice because of the above reason with ...
Argos
refund
good morning soapbox team re my refund from argos I had call yesterday after the team had been in co...
Pc World Mega Store Swansea
warranty or lack of
Resolved 04 Feb 2016
i recently purchased a TV from PCWorld on black friday . on the day of purchase i had seen the same...
DHL
Made to pay twice for VAT and delivery
Resolved 04 Feb 2016
@dhlexpressuk @Soapbox_Shout pay £30 for delivery then pay £30 for delivery at the door! "Wait 5 w...
Argos
Being fobbed off about a refund
After loads of calls to Argos about a refund of 360 92pence I keep being told it has been sanctioned...
Chef O Matic Multi Function Cooker
No information about time or temperature for different food
How do I know how long or what temperature to slow cook food or anything else like baking or steamin...
John Lewis
Laptop purchase
Resolved 03 Feb 2016
Dear leaders of John Lewis, This is a complaint letter for poor service and support for product purc...
Vodafone
No service
Resolved 01 Feb 2016
I have been on holiday in Dubai arrived in the 23rd of Jan have had no service at all after a number...
Harveys
Sofa
Resolved 28 Oct 2015
I bought a sofa 19 months from Harvey's . Straight away things went wrong the recline kept sticking ...
Harveys
Sofa delivery
Resolved 31 Jan 2016
On the 16th October I ordered a sofa from Harveys in Glasgow and was advised that it would take 5 we...
Casa Blanca Whitehaven
Food was delivered cold sent back and would not give refund
I ordered on the Just Eat website at 19:48 total £13.70 paid on card. I phoned 5 times within the 2...
Groupon
Non Delivery- Non Customer Service
Ordered a lift-up coffee table from here on the 12/01/2016. In the small print it states "Allow 7 wo...
Westover Renault (Salisbury)
Breach of Contract
The car when sold to me was Faulty-it has been conformed that it was faulty when leaving the product...
Groupon
Mouldy Ham - refund not given
Groupon are not to be trusted - I bought a very expensive perishable food item which arrived green/b...
Virgin Media
con to sign up left out of pocket and loss of service
Resolved 27 Jan 2016
I joined virgin media after being told and having in writing a pre contract agreement that I would h...
John Lewis
Don't bother with installation service!
Resolved 27 Jan 2016
Today I received my washer dryer from John Lewis. I know nothing about plumbing so paid £85 for the...
Vodafone
Ignoring a request to cancel an account, changing a direct debit without permission and general lack of customer service
Resolved 26 Jan 2016
I have been trying to cancel an old account I had which was opened around 2008/09. It was in my name...
O2
Phone insurance
Resolved 26 Jan 2016
On behalf of my brother Darren Clark. His phone screen just went black this week so took it to O2 ...
Lenovo
Faulty Laptop
Resolved 26 Jan 2016
My laptop stopped working in September and I sent it back to Lenovo for repair I was told it would t...
Vodafone
No connectivity for 7 days and constantly being lied to
Resolved 25 Jan 2016
I called to report a lost phone, they blacklisted my backup phone I was using until the insurance ca...
Talk Talk
Compensation
Resolved 25 Jan 2016
After 8wks with no phone in an area of no mobile signal, Talktalk have made me a compensation offer ...
Vodafone
Incorrect bill
I have several phones on my account, one used by my son. He went to Argentina and used data but ther...
Vodafone
Incorrect billing
I've been with Vodafone since 1999, with 2 phones and a tablet, but I've had enough of their poor cu...
Tough Mudder
Tough Mudder customer service
Resolved 22 Jan 2016
This is my 9th/10th email that I have sent to this company. I'm really losing my will to live with w...
Vodafone
Cancelling my contract.
Vodafone's signal has not been the best for few years, that's no secret but out and about and can co...
Vodafone
Website Not Working AGAIN
I have tried several times again this month to access my account and check my bill. At the beginni...
Vodafone
Lack of refund/zero customer care
Resolved 19 Jan 2016
Where do I start!? Paid (v large) bill of 389.53 on 8/12/15. Noticed on 11/12/15 that Vodafone had t...
Pure Clinic
refund
I paid for 6 veneers in Sept 2015 and on day of appointment they cancelled saying they were no longe...
Vodafone
Where do I start ?!
Resolved 18 Jan 2016
I have been a Vodafone customer for about 20 years, with the same bank details with Direct Debit. In...
Harveys
STILL AWAITING DELIVERY SINCE 11TH OCTOBER 2015
Resolved 17 Jan 2016
I ordered a 3 seater recliner sofa and x 2 recliner chairs out of the Bel-Air range on October 11th...
Harveys
Let down before Christmas
Resolved 17 Jan 2016
We just moved into our first home and had our first baby. Excited we went to Harveys and ordered cor...
Marks And Spencer
Disabled changing rooms
After several tweets to Marks and Spencer their policy is that if they do not have a place for disab...
Harveys
Fobbed Off
Bel-aire Leathaire cleaning
Fobbed off 17 Apr 2016
3 seater recliner setter, which was under 6 months old, just, when reported to Harvey's. Have had pr...
Groupon
Late Item and shocking customer service
Email sent to Groupon: I did eventually receive my item after no help from your customer 'support' t...
Providence Deli
Extended Competition
Me and another lady entered a similar competition last week with this company and it was due to end ...
Pure Clinic London
Six Month Smiles
I am 80% way through my six month smile (braces) treatment with a company called Pure Clinic. Their ...
Subway
Barely warmed up chicken
I use Subway allot and also hold my own food hygiene certificate. How do subway get away with warmi...
Vodafone
Unexpected charges and content control
Vodafone. Aren't they great? No Last month Vodafone charged me £7 for going over my data limit. ...
Groupon
Incomplete order
Resolved 13 Jan 2016
I ordered two dehumidifiers with one refill tab each. Definition of 'refill' is something which tak...
Pure Clinic
Company looks to have gone bust
I paid in full for invisalign and dental veneers. I paid in full up front after seeing an offer on G...
Harveys
Closed
Damaged Sofa
Thisis my rant to Harveys Furniture please can you contact me re my faulty sofa! i rang and compla...
Vodafone
Lost upgrade order
Resolved 11 Jan 2016
Telephoned Wednesday to cancel contract due to poor signal. Talked me round with a sure signal boost...
Harveys
Second cancelled delivery of settee
Resolved 10 Jan 2016
We ordered a settee on Sun 13th Dec with a 3-4 week delivery. We paid deposit only. On Tuesday 15th...
Harveys
Sofa for Christmas
Resolved 10 Jan 2016
Never in my life have I received such poor customer service. We ordered our sofa on the 1st Novembe...
Harveys
Harveys Awful
Resolved 10 Jan 2016
Ordered furniture 26th june for my new house and was told by salesman latest date we would recieve i...
Npower
Npower for business - misleading information leading to ridiculous charges
2 years ago, we signed up through an energy agent to npower to provide electricity - when the contra...
Groupon
Item not received - Groupon
Customer service number - Ticket #28479793 - Lift Top Coffee Table - Oak Ordered the ab...
Sky
duplicate charges from sky and talk talk
Since 2007, i have been charged by both companies for broadband and line rental - both companies are...
Talk Talk
Duplicate charges from Sky and Talk Talk
Since 2007, i have been charged by both companies for broadband and line rental - both companies are...
Harveys
Failure to return deposit and refusing to accept order cancellation
Fobbed off 07 Feb 2016
I ordered a sofa in-store on the evening of New Years Eve. During the sale I gave a £200 deposit, d...
Groupon
Incomplete order
I ordered a bed with mattress on 7th Dec with a 7 working day delivery turnaround. On 19 Dec I recei...
Groupon
over pricing on basketball tickets
Lisa McIntyre reviewed Groupon UK – 1 star 29 December 2015 at 09:54 · I cannot believe the bad ...
Vodafone
Final bill
Resolved 07 Jan 2016
My contract with Vodafone finished on 12/12/2015. I contacted Vodafone in November to arrange termin...
Phones2Pounds
Revised Offer £110 down to £20
Resolved 06 Jan 2016
I upgraded my iphone and went online to sell my old phone, Instead of using ebay i thought i would t...
Harveys
Xmas GUARANTEED delivery
Resolved 03 Jan 2016
Ordered a sofa in October with the GUARANTEED Xmas delivery to be told 3 days before the scheduled d...
Groupon
My order was never placed
I placed an order through groupon UK on 5th December as a Christmas present. The delivery was up to ...
Mobiles.co.uk
Refused £50 quidco cashback
Fobbed off 15 Feb 2016
I bought a phone through quidco and then through mobiles.co.uk. Mobiles.co.uk promises £50 cashback...
Harveys
Missing sofa!
Resolved 23 Dec 2015
We chose a sofa from Harveys on 29 September on the basis that it would be with us a few days after ...
Harveys
STILL AWAITING DELIVERY SINCE OCTOBER 11TH
Resolved 23 Dec 2015
. I ordered a 3 seater recliner sofa and x 2 recliner chairs out of the Bel-Air range on October 11t...
Disney Store
christmas gifts
I ordered christmas presents for my daughters on the 9th December hadn't received them a week later ...
Harveys
Company is a joke!!
Resolved 22 Dec 2015
Ordered sofa on two week delivery which was set by harveys themselves. No contact after money paid t...
Harveys
Closed
Broken chair
Chair was purchased last year and in late October my dad, who is in later stages of dementia, sat on...
Vodafone
Pay for their mistake or get cut off
I have a 3 month data test drive which included free unlimited internet, they have accidently charge...
Harveys
Need instructions to install a chair
Resolved 20 Dec 2015
No instructions to install a Alizza Relaxer Chair were provided with the package, after an attempt t...
Eureka Forbes
Customer exploitation
My customer code:8000020149. I purchased Aquaguard Magna on march 2015. The Tap design has a flaw wh...
Vodafone
Service - POOR SERVICE - SHAME ON MANAGEMENT
on 29th November I called Vodafone following a call received from Carphone about upgrading to obtain...
Harveys
Broken sofa
Bought a corner sofa in May 2015. Paid £1000! 6 months later a piece we rarely sit on has snapped a...
Harveys
Closed
Failed deliveries
Hi, I really need some help with Harveys Furniture. I ordered a sofa 3 months ago, with a "guarantee...
Harveys
Late delivery
Ordered confirmed on the 05/09/15, told delivery will be within 2 weeks. Multiple calls in October a...
Vodafone
Overcharges, incorrect billing
I have been a customer with vodafone for over 4 years. They have messed up my accounts and bills num...
Vodafone
No phone
21 days into my first contract. 2phones 1 contract. We wanted to keep our original numbers- not a pr...
Harveys
Called on the day of delivery to say can't deliver.
I am writing you in regards of my order number 87545911 (order date 13th October), which was due to ...
Harveys
Sofa delayed as NO van.
Ordered sofa on the 02/11/15 said 6 weeks on there web page so ordered it as I need one for extra gu...
Audi
damage done to my A5 by finchley rd audi
I was advised by the executive audi customer care team that they would ensure the repairs would be c...
Tesco
Using Tesco Scan & Shop Service Can Cost Money.
I have used the Scan & Shop service at Tesco for a few weeks now and noticed I did not receive any v...
Harveys
Closed
Still waiting for sofa
Still waiting delivery of sofa ordered on 26th August! No explanations, customer services no answers...
Harveys
Where are our sofas?
Ordered a 2 seated sofa bed and a 3 seated sofa on 13th October. Estimated delivery date 1st Decembe...
Kent Broadway News
Debit Card Charge of 50p including Children
My cousins 12 year old daughter was charged 50p to use her debit card to buy £2 worth of sweets. Ev...
Pandora
Restricted viewing in stores Pandora
Not a great way to manage queues Pandora. After walking into the store I was directed to get in a qu...
Amazon
Lost parcel
Couple of weeks I ordered a parcel to be sent to an address in Cornwall. Promised delivery of 8/9 De...
Schuh
Schuh Head Office Lied
Resolved 14 Dec 2015
We purchased a pair of LelliKelly black patent girls shoes for my daughter who was starting school i...
Groupon
Misleading pricing as Groupon charge more for tickets than they are worth
I bought a Groupon voucher costing £53.25 for two tickets to see The Harlem Globetrotters at Nottin...
Canvas Holidays
Damp Van musty & mouldy !
Resolved 13 Dec 2015
Complained of Mustyness after 30mins of checking in , couldn't be moved because of high season for a...
Timpsons
Shocking
Resolved 13 Dec 2015
Dear soapbox, I sent my bag to Timsons to get a new zip, they told me it would take 6 weeks to fit...
Harveys
Closed
12 Months of Harvey's Agony
November 2014: T’was the night before the biggest mistake of my life, when all through the house, ...
Harveys
Closed
Dining Table Condemned
In December 2014 we had a new dining table and 8 chairs delivered. Once we had put the table togeth...
Harveys
Closed
They make the mistake and we pay for it
Ordered a couch and a mattress from Harveys and two days after we ordered we had the mattress (happy...
Harveys
Closed
Sofa
We had our sofa repaired a less than a year ago and since then it hasnt been right at all, the recli...
Very.co.uk
Very.co.uk
I recently used your company for the first and last time Very sent out my first item a Coca Cola gl...
Groupon
pure clinic groupon
Resolved 07 Dec 2015
I paid for a groupon voucher for pure clinic in Manchester in September and booked an appointment in...
Mobiles.co.uk
Double billed when upgrading mobile phone
Resolved 06 Dec 2015
I upgraded my iphone through uswitch and then mobiles.co.uk. I choose my phone and in the ordering p...
Cargo
Failed sofa delivery AGAIN
Fobbed off 20 Dec 2015
Sofa ordered from Cargo in early October. Cargo called a couple of weeks ago to say sofa ready and a...
Alton Towers
Who ate the cake?
Resolved 01 Dec 2015
As a surprise birthday/halloween gift, my boyfriend took me to Alton Towers (Sat 31st Oct - Sun 1st ...
Pure Clinic
No refund
Paid £795 for a 6 month smile, pure clinic processed my payment in a timely manner (on the day) 1 m...
Harveys
Appalling after sales service
Resolved 29 Nov 2015
took delivery of an electric recliner. It lasted just over two weeks before it wouldn't recline. Wel...
Yourperfectcanvas.com
Non delivery and can't get an answer from them
I ordered a canvas on special offer from this company, it's a present, so naturally thought I had pl...
Amazon
Lies from customer service and non delivery
My parents ordered a bedroom set for my little girl and tried to get it the next day as a surprise b...
Vodafone
Cancel Spotify
Resolved 27 Nov 2015
called Vodafone on the 12th September to cancel my Spotify service. I received a bill on the 25th Se...
Harveys
Lying salespeople, useless customer service agents and broken promises
We ordered our sofa (Lullaby corner suite) roughly five weeks ago and we were very happy with our or...
Vodafone
Breach of contract
Hi guys, Vodafone broke my handset via remote desktop and admitted that it was their fault during m...
Costa Coffee
Discontinuing of gluten free dairy free bakewell during Christmas! Bah humbug!
Fobbed off 26 Jan 2016
Wish costa coffee hadn't discontinued the 2 pk gluten free Bakewell tarts for the Christmas period- ...
Harveys
Lack of customer care
I ordered furniture in July and it was delivered on 5th Oct, the feet wouldn't screw into one chair ...
Harveys
Delivery problems
We were promised delivery of our 2 new couches on 11/11/15. An attempt was made at around 4.00pm...
Pret A Manger
Pret a manger misuse of broken toilet
Resolved 19 Nov 2015
Pret a manger opposite the national portrait gallery in London had an out of order sign on the toile...
Transport for London
Hit by tube train
Hit by tube train at Bank station as it was leaving. Overcrowded platform meant that I couldn't step...
Wickes
Rusty towel rail and they wont call me back!
I paid a lot of money for a bathroom installation by Wickes (Waterlooville store) in May 2015 - all...
Cargo
Delivery of Sofa
Please can you help me rectify an issue with my order with Cargo. My husband and I ordered a corner ...
Harveys
Sales
I bought a sofa and within 7 days it went on sale. I tried to cancel my order but they said I only h...
Amazon
Prime suspect
I have two Amazon accounts and on both I seem to gave been signed up for a trial of Amazon Prime wit...
Escapade
Very late next day delivery
Fobbed off 26 Jan 2016
Hi, I made an order from Escapade on the early hours of Thursday (29th) morning, around 01:00. I p...
HSBC
Wasted my weekend due to their incompetence
HSBC was supposed to send me a new credit card as the old one had reached it's expiry. When I called...
Costa Coffee
Badly made drink
Fobbed off 26 Jan 2016
I was appalled today when I ordered my white hot chocolate and I could taste nothing until I got to ...
Virgin Media
No Connection, No Care!
Like most businesses, we rely on the Internet. When choosing a provider one who offered a 'business'...
John Lewis
Refuse to replace faulty LCD under warranty - accusing me of causing damage!
Last week the LCD failed on my Samsung TV. I called John Lewis and was told they would come and pick...
EBay
Listings removed for NOT breaching a recall notice
Fobbed off 20 Nov 2015
Three times in the last year someone has mis-understood a recall notice for Buckyballs and NeoCube w...
Skype
My Account Has Been Hacked & Skype Are Not Doing Anything About It >.<
Resolved 09 Nov 2015
6 days ago my Skype account got hacked. The hacker immediately went on a rampage to either ask my ...
A Shade Greener
Pigeon Guard
Been ringing this company up for the last 8 months to find out when they are going to fit pigeon gua...
Harveys
Dishonest/cheating/lying Manager called Michelle at Harveys Nottingham
Hi I am Dr Ponkumaran Balasubramaian I went and bought three items from Harvey's Nottingham, castl...
Zavvi
Zavvi
Resolved 08 Nov 2015
I preordered a limited edition item from Zavvi back in July. Since then my wallet was stolen so had ...
Highways Agency
Variable Speed Limits
Yet again on Friday night top of the M40 onto the M42 North and East the variable speed limits were ...
Argos
Item not delivered
Ordered an item from Argos Friday for same day delivery, got an email slot was 6pm till 10, received...
Cath Kidston
Split seam in welly boots
Had my welly boots for just over a year. They were given to me as a present. I wore them the other d...
Mountain Warehouse
Next day delivery
Spend over £80 at mountain warehouse, order before 7pm and get next day delivery! I did all this. ...
Co-operative Bank
Condoning Fraud
I have been trying for weeks to get my bank to help me with Fraud and so far nothing. They should...
First Direct
Financial difficulties
Got married last month, husbands housing association messed up his tenancy termination meaning we ar...
Citibank
"suspicious Activity" Account Blocks
I have been a Citibank customer for nearly 12 years now. Starting about 10 months ago I started hav...
Citibank
"suspicious Activity" Account Blocks
I have been a Citibank customer for nearly 12 years now. Starting about 10 months ago I started hav...
Citibank
"suspicious Activity" Account Blocks
I have been a Citibank customer for nearly 12 years now. Starting about 10 months ago I started hav...
New Look
Miss-selling
I placed my order Monday well before 10pm for the next day delivery and for this I purposely spent a...
Eureka Forbes
No service
The product started malfunctioning within 2 months of purchase.1. Contacted customer care umpt...
Harveys
Unavoidable Delivery charge
I went to purchase an entertainmemt unit for £249 but there is no way I can purchase it from the s...
John Lewis
John Lewis
Ordered bunk beds from John Lewis online but one of the 3 boxes was missing. Phoned customer service...
John Lewis
Shocking Customer Service via JL.com website
I ordered 3 tables from John Lewis on 6th July, total cost £1097, the purchase confirmation email s...
Harveys
Case now with the Ombudsman
Pre sale price rip -off
Fobbed off 10 Apr 2016
Now Harvey's are advertising he same product with ''guaranteed delivery before Xmas'' in their sale ...
Npower
Billing issue
I had a pre payment meter fitted in 2013 during 2015 npower sent me a bill in September for £1600 a...
Stagecoach
My illness compared to a gym membership.
Resolved 13 Jun 2015
So since 28th April, I have been off work due to having issues with my leg that has prevented me fro...
Harveys
Want a sofa? Don't waste you're time
The sad thing is I am making a complaint before I have even received my product! I have had nothin...
Cargo
15 weeks and no sofa!
after ordering and paying a deposit on a sofa and chair from Cargo on 09/07/15. we were given an 8-1...
British Airways / American Airlines
Delayed flights etc
Hi recently went to NYC booked the break away through British airways. Didn't find out until after t...
Councils / Motorways
Variable Speed Limits
Variable speed limits are very inconsistent. To me, they're just a moneymaking ploy for the local co...
Pure Clinic
Refund - why do I still not have it?!
I paid £795 with pure clinic for the six month smiles treatment in August 2014. I had my first cons...
Pure Clinic
6 Month Smile Braces Refund
Resolved
I paid upfront for braces on the terms and with email confirmation that i would get a full refund if...
Npower
Npower
Npower are billing when I pay via pre payment meter. The meter was fitted in 2013 but npower say the...
Harveys
Bored of waiting
Resolved 18 Oct 2015
Ordered a sofa and a chair on the 23rd of January to be told 11-12 weeks and we would have it. 22 we...
Harveys
A more accurate take on Harveys' ads.
I'm a copywriter for an advertising agency. So when Harveys messed us around for weeks, were rude to...
Talk Talk
6wks NO PHONE @talktalk
6wks and no phone line, shocking service from TalkTalk and Openreach, nobody can tell me when they t...
My Geek Box
My Geek Box
I cancelled my geek box subscription on 10th August as I knew that the 6 month renewal was due at th...
Clarks
Clarks
Clarks had Website problems and my order did not go through but they have reserved £200 in my accou...
East Midland Trains
East Midland Trains shocking service
So I commute everyday from Liverpool to Manchester for work (I know I'm not special) I pay an obscen...
LG Hausys
Lg Hausys HI-MACS counters
This company has the worst customer service. Their HI-MACS counters failed at my house will little u...
South West Trains
Dead Flies everywhere - Filthy South West Trains
Fobbed off
08:19 Wednesday 8th July. Woking - London Waterloo These two pictures show filthy internal doors, n...
Fiat
Fiat customer care
Resolved
We bought a new fiat 500 in June, a factory order. We were told at the time it would be 4-6 weeks wh...
Groupon
Groupon Scam- Alexanda Hamilton Make up Coure
Resolved
I booked a make up course with a company called Alexanda Hamilton via Groupon. I paid Groupon for th...
Harveys
Delivery of my order no: 46801982
Yesterday called the delivery team after I got message about delivery 7AM -1PM, to inform that I wil...
Vueling Airlines
Vueling Airlines Lost My Luggage
We flew Vueling Airlines from Florence to Gatwick on 1st October. The flight was delayed by 2 hours ...
Harveys
customer service? worse than apalling
Resolved 24 Aug 2015
order no. BR0570-85702284. 3 mths since purchase now 2 mths waiting 4 repair of faulty goods and sti...
Groupon
Groupon Pathetic returns process
I purchased a flat iron about 1 year ago on Groupon. Product started giving problems called them to ...
Sports Direct
Sports Direct
Raging that I opted for click and collect,, only to find out that they still charge you for delivery...
Talk Talk
talktalk
14 days without land line and broadband connection during september. connection issue is now resol...
Scotrail
Scotrail not on the right track
Fobbed off
Very disappointed in recent journey ( 21 July) Glasgow Aberdeen. Reserved seats both ways but no la...
Cargo
Terrible customer service from Cargo and no delivery of my sofa
I paid up front for a sofa from cargo in Kingston they said would be with me within 3 months. I call...
ADT
ADT - most arrogant and obnoxious customer service in the world -- Part 2 of 2
Fobbed off 05 Nov 2015
Following my 2013 service (part 1) I called ADT Customer Service, They were utterly nonchalant. So I...
ADT
ADT - most arrogant and obnoxious customer service in the world -- Part 1 of 2
You may recall I Twitted ADT customer services was as the title - here's the full story. A few year...
Talk Talk
no land line for 5 weeks
I live in a rural area with no mobile phone signal and for five weeks my land line has not been work...
British Airways
British Airways Denied Boarding
Resolved 18 Sep 2015
My husband & I planned a holiday to South Africa to visit my mother who had suffered a stroke in Jul...
Harveys
How have Harveys 'lost' my sofa?
Fobbed off 18 Oct 2015
Ordered a sofa from Harveys in store on 3rd July and was told it would take up to 9 weeks, which mea...
Harveys
5months later.... £1200 lighter
I bought a corner sofa in May, paid in full in July.... In mid July the wrong corner arrived. After ...
Groupon
www.crs-uk.biz/
was sold a faulty apple mac through Groupon, no one answers the phone number. had 1 email response i...
Unobus
unobus - remember you have customers!
Fobbed off 05 Nov 2015
Tried to ring unobus at 9.30am today, and on the many times I rang although every time I rang back ...
H&M
H&M Online Delivery
I placed an order online with H&M 2 weeks ago, put in my payment details, got an email confirmation ...
Pizza Express
Dominos Cattle Market Gloucester
We decided after a night out that we were going to half a dominos so I tried to order online and it ...
Vodafone
No mobile data
My mobile data stopped working 12 days ago ive been into stores and every day on the phone to them t...
Harveys
Harveys
Resolved
Harvey's have given me a ten day delivery date, after talking to customer services I have been told ...
Harveys
Appalling customer service
Resolved 27 Sep 2015
We ordered & paid £600 for a kitchen table & chairs back in May 03/05/15, estimated delivery 14 wee...
3B Records
3B Records - scammers or completely disorganised company?
I made a purchase on the 23rd Aug based on online reviews that 3B Records was a reputable company. I...
Harveys
More delays to sofa, and more lies from Harveys
My grandmother bought a sofa set from Harveys at the Metro Centre on 1st of June and quoted 12 Augus...
Harveys
missing sofa - paid in full!
Been waiting since August bank holiday for a delivery expected 2 - 3 weeks. It's now 22nd Sept and ...
Harveys
arwful service harveys
Ordered a corner sofa on feb 14th to be told 16 week wait ! No phone calls to confirim i rang store ...
Harveys
Harveys
I bought a table and chairs New Toulouse with four high back chairs and I got two chairs with the de...
John Lewis
John Lewis online and DPD couriers
Resolved 17 Sep 2015
I ordered a picture from John Lewis online. Paid £6.95 for named day delivery to arrive yesterday, ...
Harveys
how many more excuses or lies?
My furniture (3 & 2 seater sofas) were supposed to be delivered way back, no one turned up and after...
Audi
Audi Finchley road
2013 Audi A5 purchased brand new at west London Audi! 2nd year was having probs with media system, w...
Costco
Costco, new store Sunbury on Thames, UK
Costco is a worldwide business and rolling out a new store should be easy -using an existing busines...
John Lewis
John Lewis sucks
Resolved 11 Sep 2015
I ordered a dishwasher and installation from John Lewis. They came, fitted and left...i go away for ...
Nando's
rude waiter and no response from nandos
I went out for a meal at nandos in Barking with my wife. When we tried to moved tables the waiter be...
Vodafone
Over charge you, absolutely rapes your data, crappy customer service!
I have 10GB data each month due to running my own business. With my previous contract, with EE, I ha...
Zenith Windows
Zenith Windows
Resolved
We had a couple of nice lads cold call this morning as they were in the area & doing quotes. As it h...
Harveys
Corner suite not delivered and no settee!!!
Resolved 16 Jan 2017
Why is it ok after taking all of my money to leave me and my family without living room furniture, a...
CitySprint
CitySprint and the 24 hour reception
So apparently in the middle of London, in a building with strict 24 hour reception as the main point...
Legacy Windows
Legacy Windows Bristol
Resolved 02 Sep 2015
Having ordered my doors, and being told of the delivery date, I was contacted on the morning of deli...
Vodafone
AVOID VODAFONE
I signed into a contract with vodafone 6 months ago and took out £6.99 insurance. Only to start bei...
BT
Ridiculous amounts of postage and phone calls and emails despite having been told NOT to contact us on several occasions, asking us to return to them.
Resolved 26 Aug 2015
We left BT after 2 years of poor service. Low broadband line speeds which were below their minimum ...
Hearst Magazines
Hearst magazine subscription
Resolved 24 Aug 2015
Subscribed to a mag with this company as the gift was a bare minerals product . The product never a...
Vodafone
Vodafone and their rubbish customer service!
Resolved 18 Aug 2015
I was sent a replacement handset for an insurance claim this turned out to be faulty (kept switching...
Harveys
Dreadful Service and no Recompense
Resolved
On the death of my father in law we had to purchase a new three piece. We went to Harvey's and paid ...
Winsock
Winsoc big win big scam!!!
I'm so bloody angry. My 3 yr old daughter was playing with a game on my phn. I've received a text me...
Harveys
Bad quality bad service
After finally recieving new sofas from Harvey's due to the first lot being faulty and bad quality, 5...
Harveys
Complete shambles!
My mother in law kindly bought us a sofa after she had been impressed by Harveys when ordering her o...
Mango
Where is my parcel Mango?
Resolved 19 Aug 2015
Placed an order on 29/06/2015 with Mango well aware of their slight delays in delivery due to sale, ...
Currys
Curryspcworld
Resolved 18 Aug 2015
My father set up a care package with currys he bought a TV for £599 the TV broke and currys said th...
Harveys
Harveys WORST CUSTOMER SERVICE
Bought sofas from harveys augusr 2014. paid extra for upgrade. They delivered sofas in Nov2014 but w...
Harveys
faulty item purchased - rubbish service
Resolved 18 Oct 2015
We purchased a three piece from Harveys in December, and have had ongoing troubles since then. It s...
MyHermes
MyHermes
Fobbed off
Last week I waited in for two days for a pick-up and got a weak "sorry" (20% off next delivery - whi...
Vodafone
Vodafone have overcharged me £25
Resolved 17 Aug 2015
I have recently started a monthly contract with Vodafone. I am paying £24.99 a month for 24 months ...
Harveys
Harveys Cancelled sofa delivery without letting us know
Fobbed off 29 Nov 2015
We paid in full for our sofa in may, delivery was arranged for 12 August between 12-7. We called as ...
Morrisons
Morrison's Food
Resolved 15 Aug 2015
Went to Morrison's in Holyhead (Anglesey) and purchased what i expected be two meat and potato pies...
Harveys
appalling customer service!
Resolved 18 Oct 2015
I'm posting on behalf of my parents. In a nut shell they were expecting a 3 and a 2 seater sofa 9 we...
Apple
Why should I pay for your flawed design IPhone 6
I had a cracked iphone 6 screen which I didn't mind replacing through Apple because if I took it els...
Vodafone
Unresolved upgrade issue – Shocking customer Service
Resolved 19 Aug 2015
On the 24th July I was called by Vodafone and promised payment plan upgrade of a monthly bill of £5...
Talk Talk
TALK TALK
So talk talk lost our info - I have been getting dozens of scam calls every day for over a week. Do ...
Harveys
Sold a faulty product, replacement service is a joke
Fobbed off 27 Sep 2015
I paid over 800 pounds for a dining table and 6 chairs. It took 4 months to deliver it and that one ...
Want That Trend
Want that trend... Want that tat!! Then no refund! Avoid!
So after these pretty dresses were plastered all over facebook, I thought I'd give them a try for a ...
Cargo
Cargo Home
Unbelievably bad customer service. Promised phone calls and wait times and nothing. Anyone else ...
Vodafone
Broken Promises
Resolved 11 Aug 2015
So this issue has been ongoing since March/April of this year. I bought a new phone outright, and as...
Vodafone
Absolute, utter useless Customer Service
4 weeks ago I upgraded a Samsung S4 to S6 Edge. The upgrade is plagued with issues. 1st they sent t...
Harveys
Rude, incompetent service at Harveys
Resolved
In short: Harveys got my order wrong x2 and tried to blame it on me. I have complained by email. No ...
Matalan
Sale Shuts Changing Rooms
Fobbed off
We visited matalan today to take advantage of their sale ready for our holiday in three days time ho...
Classic Car Sales
Classical cars! Stanbridge
Brought my first car just under a month ago now from classic car sale in Stanbridge and everything s...
McDonald's
McDonald's mc flurry
Flake mc flurry, with no flake or sauce
Very
Not Very responsive...
Resolved
I purchased a Flymo Venturer 32 mower from Very on 19 June. Shortly after arrival on my first attemp...
Harveys
Express delivery sofa - 8 weeks and counting!!
Resolved 07 Aug 2015
Purchased an express delivery sofa for immediate dispatch, only to then be advised it could take up ...
Achica
Achica
My wife has had several orders and the driver just throws the box over the fence. 3 times the items ...
EE
Poor coverage
Transferred to EE (everything everywhere) should be called NN (nothing, nowhere) The coverage they c...
Harveys
Damage
Resolved 31 Aug 2015
While delivering my new suite,which one of them was damaged by being dropped by drivers,said drivers...
Harveys
Sofas 3 months late & counting...
Resolved 23 Aug 2015
Ordered furniture from Harvey's back in February. Due to be delivered in May. Got a call in early Ma...
Vodafone
HARASSMENT
I am raging at the disgusting service Vodafone have to offer - after refusing to cancel my contract ...
Claims4Refunds
PPI Claims4Refunds
Resolved 04 Sep 2015
I claimed 3 years ago - didn't win. They send it to the Financial Ombudsman - I won. Over a year ag...
Harveys
Long wait for sofa
We ordered our sofa in march and was told there's a 13 week wait we was fine with that as it gave us...
Harveys
Fobbed Off
Harvey's sofas
Fobbed off 17 Apr 2016
My mother in law bought a sofa set from Harvey's a few years ago as she loved the one we bought. She...
B&Q
B & Q delivery
Resolved
I was home yesterday and B & Q delivered 4 of 5 doors. Also No pre-delivery text. Was delivered nice...
Emirates
EMIRATES - MONEY GRABBERS
Was assured i would get a visa for my partner to visit Dubai, in fact promised, but had to have the ...
Harveys
Sofas - two identical sofas but one looks ex-display
Ordered two identical sofas from Harvey's a couple of months ago. When I opened them, one didn't hav...
Harveys
Harveys
Resolved
Ordered 2 sofas from harveys. Only 1 got delivered. Phoned customer service they said it hadn't lef...
Tesco
11 days and still not switched
I gave my pac code to Tesco to move from Vodafone over to them. 11 days later and I still cannot rec...
EBay
eBay and Collect Plus Incompetence
The item was posted via Ebay’s return policy using Collect Plus – there was a wrong address and ...
Zipcar
Zipcar fail
To cut a long story short. I rented a car from Zipcar for work. When I got a flat tyre halfway throu...
Enterprise Rent-A-Car
Enterprise Rent-A-Car
I hired a car through Enterprise (as a courtesy car arranged by BMW). They took an initial £50 dep...
Harveys
Worst customer service ever and ripped off with £165 for a 'free' leather are kit
Resolved 23 Jul 2015
70 year old mum left £300 deposit for suite. Received quotation only, no invoice. Extenuating cir...
Asda
asda little angel's nappies
Resolved
A couple of months ago they were £3.00 a pack for either newborn 1 2 or 3. After asda won a baby/mu...
Air Mauritius
Allergy suffers travel on Air Mauritius at your own risk
We flew air Mauritius on Saturday 25th April from Mauritius to London, after the disastrous outbound...
Harveys
Kayla
Resolved 21 Jul 2015
My grandparents ordered a sofa 13wks ago, they're still waiting for it now after being told it'd be ...
Scottish Power
Scottish Power calls
I am seriously narfed off! I am NOT a customer of the above company and have NEVER given or allowed...
NatWest
Nat West Appalling Customer Service & lack of care
Anybody else been subjected to extremely poor customer service and lack of care by Nat West recently...
B&Q
B&Q
My local B&Q have two banks of six self-service machines (the annoying ones where you scan and pay) ...
Happenstance Bar
Happenstance
Fobbed off
its important to say the food and cocktails were great, it's just a shame the staff were so awful. F...
Harveys
Harveys Furniture
​​​We ordered a suit on the 2/6/2014 from Harveys in Dunfermline as we were advised that Harve...
Turkish Airlines
Turkish Airlines Late 4/4 flights
Resolved
My partner and I flew from Gatwick to Bahrain via Istanbul on Turkish Airlines. On the way out they ...
Harveys
Harveys fail
Absolutely disgusted with this company. Sofa was supposed to arrive between 12-7pm came at 9pm at ni...
Highways Agency
Traffic Light timings
Some thing has changed on the traffic light timings during the morning rush hour at the lights by Gu...
Highways Agency
Bus lane use by normal cars
Again! People are constantly using the bus lane in Guildford going past Spectrum, and i'm not talkin...
Aldi
Bullied by security guard in Aldi
Bullied ,frightened & humiliated by sexist security staff - seriously shocking lack of customer aft...
Phones 4u
Bogus Service from Phones 4 U.
https://twitter.com/thereelem/status/618728997564882944 THIS!!! I asked them to cancel my phone in...
High Street Charity Collectors
Fobbed off
We are all used to running the gauntlet of the "chuggers" on the high street but it hit a new low to...
Alitalia
Alitalia Horror Story
I had a short connecting flight from Munich to Rome and I was flying via Alitalia on June 9. When I ...
Bathstore
Bathstore Customer Service
Resolved
I ordered my whole bathroom suite from Bathstore and paid for delivery service, everything seemed sm...
Virgin
Virgin gift card - beware. Your money will be taken by Virgin if you don't spend it
Was given a virgin £100 gift card for a birthday gift. Didn't get around to spending it until 15 mo...
Virgin
Virgin gift cards - beware. They'll remove ANY balance remaining after 12 months
Was given a virgin £100 gift card for a birthday gift. Didn't get around to spending it until 15 mo...
Virgin
Virgin gift card beware - if you don't spend your money in 12 months they will simply remove the money.
I was bought a virgin gift card with £100 on for a birthday gift. I hasn't realised that if you do ...
B&Q
B&Q & DX-Delivering Incompetence
Ordered some doors from B&Q, asked for a Saturday delivery & a pre-delivery courtesy call, was told ...
Expedia
All I want is the EXPEDIA holiday I have booked AND paid for
Resolved 02 Jul 2015
by Laura Denholm, Booked and paid for in January. In May received an email saying hotel had no avai...
Harveys
Harveys delivery
Resolved 02 Jul 2015
Had a delivery booked between 7-1 today with Harveys and delivery guys never showed until 5pm!! No c...
Vodafone
Vodafone Website Problems
Resolved 02 Jul 2015
I try to set up Vodafone Euro Traveller so go to their website. It says text ADD to 40506, which i d...
Harveys
Lack of communication and endless delays
I bought sofas from Harveys in January and was told that I would receive the delivery in 16 weeks, b...
Harveys
Hedgemoor Suite not delivered in full
I ordered the Hedgemoor couch from the Kirkcaldy store on 3rd January 2015. I was told both verbally...
Nuffield Health
Nuffield Gym
When I joined, I had my induction booked for 4.45. The young lad who was supposed to do it came alon...
Nando's
Nandos fail
Resolved 10 Jul 2015
Went to nandos in bullring and ordered our meal. Had to wait 20minutes plus for our food and then th...
Farnborough Leisure Centre
Resolved
Have tried to go swimming twice now only to be told that the pool was full and no one else was allow...
Harveys
10 months
Absolute joke of a company. Don't ever go there!! Lies, deceit, don't give a toss. Passing this into...
Kettle Chips
Mega burnt kettle crisp
This massive burnt crisp was in my bag of sea salt and balsamic vinegar kettle chips!
Direct Line
Insurance
When buying a new car and changing insurance company, ensure that you don't change companies before ...
Npower
Npower passing my account to debt collectors due to their clerical error
I supplied my last meter readings to Npower when I moved home in October. I recieved a email apologi...
Yodel
Yodel delivery failure
Fobbed off
I ordered a dress from Coast and the Yodel delivery tracking site states that it was delivered on Fr...
Harveys
Avoid harveys!!!
I ordered a dining table in January. It arrived damaged and was promised delivery of new table legs ...
Monarch Airlines
Monarch Admin Fee Rip Off
Resolved 23 Jun 2015
I booked through Travel Republic flights with Monarch Air and accommodation as a treat for my wife, ...
Tesco
Slug in my Tesco salad
I purchased an 'Alfresco Salad' from the Tescos in Crouch End, North London. The salad consists of '...
Vodafone
Vodafone's Time Travelling Adventure
Recently I tried to contact Vodafone to rectify a simple issue. First I must perilously navigate my ...
Harveys
Late order now lost!!!!
April 2015 we ordered over £2000 worth of furniture and told that that dining table was going to ta...
Harveys
Never use Harveys
Never use Harveys rude staff in store and they will tell you they don't deliver before 9am only to o...
Parcel2Go
Parcel2go
Fobbed off
I sent a parcel via Parcel2go worth £130 to France on the 6th May. I used this company as they off...
Harveys
Harvey's!
We ordered a dining room table and chairs at the beginning of April from the Birstall, Leeds store. ...
Emirates
Emirates poor service
After sending 2 weeks in intensive care in Thailand found out I couldn't fly home because someone at...
Aegon
Aegon Pension
Resolved
I have been experiencing extensive delays in transferring the monies from my pension fund from this ...
Lookers Land Rover
Lookers Landrover Chelmsford
Resolved 03 Sep 2015
If you buy a vehicle from another dealer and have probs under warranty don't expect #lookerslandover...
Harveys
Harveys stink !!!
Fobbed off 06 Sep 2015
Still no resolution to my complaint to Harveys. Ordered a suit 2/6/2014.. And four orderes later two...
Royal Mail
Post office/Royal Mail/Co-op
So today I go to my local post office within co-op in Devonport, with my redelivery confirmation em...
TripAdvisor
Misinformation from TripAdvisor
Resolved
Took a business listing for the 2nd year with TripAdvisor. Then discovered pop up advertising anothe...
Supercuts
Supercuts of Levittown, NY - Snippy Attitudes and spli-ended Service
I arrived at 7:00pm to a waiting room full of 5 with 1 customer in the chair and 1 stylist. I was gr...
Pyrford - Water turns to Ice - Very dangerous!!
Resolved
After remedial work on Church Hill in Pyrford there is a steady stream of water running off some fie...
Harveys
Harveys furniture store
Fobbed off 31 Jan 2016
I ordered my sofa on 24/11/14. I am still waiting! Every time I try to contact Harveys I get fobbed ...
BT
BT SPORT IS HOPELESS!!!
I have subscribed to BT TV since the start and requested BT Sport when that started. I am also a BT ...
RED Driving School
Red driving school shambles
Booked a driving lesson with red driving school- first ever lesson- the guy didn't show up, didn't c...
Reebok
Reebok go back on their word
After bad advice from reebok about putting my uform shoes in the oven they declared these not only d...
Marathon-Photos.com
Marathon_photos
So I took part in the Bristol 10K and I didn't realise is you get race photos taken on the day event...
BT
BT Line connection
Placed an order with bt and was given an installation date of 3rd June. Contacted them on 1st to ens...
Post Office
Post office handling charge
I was going to select government, but then I remembered, they sold it. £4.50 customs charge for an ...
Vodafone
Vodafone
Fobbed off 29 Oct 2015
Sent my phone back for repair as it was restarting randomly, even after factory restore. Just got a ...
Gatwick Parking
Cracked windscreen and Gatwick hell
Resolved
Hello, I picked up my car from Gatwick Parking Summer Special on 1 May after a 6 day holiday to fin...
Southeastern Railway
South Eastern
Resolved
It appears that South Eastern are incapable of providing acceptable travel conditions for passengers...
Southeastern
South Eastern High Speed service
Resolved
@schwarz_sean: I pay £500 a month to stand on high speed train every day between the hours of 5pm a...
M&S
M&S rip off
I am disgusted that M&s charged me £3 for a bag for life, what a total rip of and them saying bring...
Royal Mail
Stolen mail
My sons birthday cards were posted Thursday By signed for first class postage. They arrived today op...
Royal Mail
royal fail
Had email from royal mail saying parcel would be delivered today...stayed in waiting...got email say...
Talk Talk
Talk talk
Heard today that friends of mine in their 80' are getting such a bad service from talk talk! No .pho...
Dell
Dell Computer company
Purchased a flat screen vizio from dell. The box arrived and we didnt open it immediately since we ...
Royal Mail
Royal Mail - quick enough to take my money, not so keen giving it back
I posted my log book first class recorded delivery on 27 May 2015 (delivery next working day alleged...
National Tyres
National tyres - their error - my problem
Went to national tyres, as my tyre had a slow puncture. They said I needed a run flat tyre, as that'...
Virgin Media
Virgin Media - Free Speaker for new customers
Fobbed off
Keep getting bombarded by ads for a free speaker for new customers of virgin media with a bundle. I ...
Pot holes in the A4146
Resolved
I'd like to find out how we can get the pot holes sorted on the A4146 on the way between MK and Wing...
Harveys
Harvey's Furniture store
Resolved
Ordered and paid up front for a corner sofa bed, arm chair and foot stool in beginning November 2014...
British Airways
British Airways
What an awful experience with British Airways . Already decided not to fly with them next year based...
Npower
NPower refund
nPower have been double charging me for gas for ages. There was another problem with the gas meter b...
UKprintbiz
UKprintbiz - Goods never received and no refund received neither!
I contacted UKprintbiz on 2nd April to clarify whether they could process my order for business card...
Government
Right To Buy
@Number10gov I just don't understand just how can the Government sell houses that do not belong to t...
See Tickets
See Tickets
Resolved
Over the years I have spent well above £2000 in tickets with See Tickets. Yesterday I purchased a ...
O2
O2 vs Dominos pizza, the ultimate showdown.
Trying to get hold of a person at O2, I was on hold for 10 minutes so decided to start a little race...
Sky
Sky TV
Having being a loyal customer of Sky TV I rang them in April after my previous contract coming to an...
Barratts
Made to cry!!
I have recently had a leak in my brand new house. It's ruined my flooring and ceiling and will all n...
One Plus
Bad service and customer support from One Plus
Hi, I recently purchased One Plus. After a month its screen broke. So I took my mobile to One plus ...
Autoglass
Autoglass Repair
Autoglass appointment slot for 9-2 yesterday. No one turned up so called. Beginning of a nightmare ...
Eureka Forbes
Unacceptably bad customer service from eureka forbes
i bought an aquaguard online through eureka forbes website, on first instance they never send the pr...
Yodel
YODEL
Resolved 21 May 2015
Yodel has the worst service ever! All I want is my parcel! There's no phone service so I can actuall...
Ford
Ford UK / £7k for an engine fix
So.... My Ford Transit is 5 years old and it broke down last week and has an engine defect. Ford in...
Highways Agency
4th Pedestrian crossing in 200m???
Right so there is a new pedestrian crossing getting built near to PC world in Guildford. There is al...
Goibibo
Turish Airline & GoIbibo robbed me of USD600
I and my wife booked Turkish airline flight from Mumbai to Istanbul (24th April 2015), Istanbul to B...
Post Office
Post Office poor service vs excessive charges
Last Thursday I went to Lavender Hill Post Office branch at 15:00 to bring 2 urgent parcels with doc...
Yodel
YODEL
Resolved
Yodel delivery is a joke, leaves a £50 parcel in a bush outside my house as thats apparently a 'saf...
Betfred
never use betfred
Had a bet at betfred....won £170 and was told sorry we have no money to pay you out....come back to...
Network Rail
Southern Ticket Office Early Closing
14/5/15 Leatherhead ticket office closed 19.13 (advertised closing time at station 20.05. Website 19...
Music Magpie
Music Magpie - 5 week wait
After looking on Music Magpie and seeing their service level agreement of 7-10 days from cd's been s...
Virgin Media
Virgin Media is shocking
After being with Sky for many, many years, I moved to Virgin Media, because of freat reductions in c...
Steam
Steam Support
It has been 8 days since I put a ticket in to steam support and they still haven't even replied once...
Amazon
Poor service
I ordered a gift for my wife from Amazon. I have Amazon prime and get 2 day shipping. I tracked the ...
Victoria Plumb
Victoria Plumb
Fobbed off 19 Jun 2015
I bought a cistern from them two years ago. It broke, they sent a replacement (although they failed ...
Ovo Energy
OVO won't refund my credit!
Resolved
It's now been 2 months since I left OVO energy and I still haven't had the £75 credit back, despite...
Yodel
Useless Yodel
Had a delivery by Yodel left in a 'safe place' which was in my back garden...I live in a flat and do...
EDF Energy
EDF WTF - Don't waste your energy on these shysters
Resolved
EDF "customer care" is clearing lacking. We are tenants that had a query with our quarterly bill (Ja...
Football
Manchester United Discrimination Of Disabled Fans
Manchester United Football club, have a stadium that holds over 75,000 people there is only space fo...
EE
Phone contract
Switched my pay monthly contract to a pay as you go 2 months ago. However orange are still sending m...
Yodel
Yodel
Resolved
Been waiting for a delivery since 9am - called in twice was told different info each time. Its not ...
British Gas
British Gas
British Gas has just advised me that the existing tariff I am on is due to expire. They are ''please...
Guildford Council
Bus lanes
A bus lane is for a Bus... not cars! There is always normal drivers using this bus lane and the cou...
The Fat Cat
Poor service at the Fat Cat
Fobbed off 11 May 2015
While at the Fat Cat recently I experienced some of the worset service. 3 staff begind a small bar. ...
Playstation
Playstation UK/EU Beware
Resolved
Banned from PSN with no warning 10 days ago. It turns out a PayPal promotion had been unfulfilled an...
Aer Lingus
Aer Lingus Service Leaves Me Cold
Here is a suggested slogan. “Aer Lingus passengers arrive more fresh at their destinations than ...
Southeastern Railway
Southeastern Railway
They seem to think that charging £10 for a ticket refund is justifiable. Not sure why but it's stan...
NatWest
Awful Natwest!
Resolved
I'm already a customer so was so very dissapointed that it took six weeks, 24 calls, two complaints ...
Highways Agency
Cyclists on the road
Right. My belief is that if there is a cycle path, then the cyclists should be using it and not on t...
Aldi
Aldi has NO complaints proceedure
Resolved 01 May 2015
An Aldi product has destroyed my microwave. They don't even care. Apparently it's my fault even thou...
Dunkin Donuts
Broken Spoon found in bagel from Dunkin Donuts
I was at the Dunkin Donuts on Route 110 in Farmingdale, NY today on my lunch break, I ordered a bage...
Talk Talk
Talk Talk
v. Bad customer service. Seems like we are being charged £130 for moving house. Broken promises- we...
Co-operative Food
Fly In co op salad!
Fobbed off 22 Nov 2016
Purchased a bag of mixed leaf salad from the co-op after work. Got home, prepared a tuna and egg sal...
BT
BT
BT cut my services off earlier than I asked then were completely rude and ignorant to it. The head o...
Walmart
Santa Fe, NM Wal-Mart refuses to honor online price matching
Twice Wal-Mart stores in Santa Fe, NM have refused to honor the online price policy. This was after ...
Vodafone
Vodafone hiding 'free' early upgrade T&Cs
Got a call from Vodafone offering me an upgrade for free 5 months before my contract end date. I won...
Stella
Stella Buy a Lady a Drink campaign glasses
Resolved 31 May 2015
Recently I saw a link posted by Stella for the buy a lady a drink campaign. As an avid stella drinke...
Expedia
Expedia
my dad was trying to book a flight through Expedia website. He placed the order and even received a ...
AirAsia
AirAsia flight cancellation
Due to flight cancellation we have to re-book our 3 connecting flights so then it cost me more to tr...
Cadbury
Cadbury
Is no one else ranting about the change of recipe for Cadbury chocolate? It's just so disappointing...
Vodafone
Vodafone - worst customer service EVER
i was promised a credit 10 wks ago that hasn't appeared. I have chased constantly. They haven't met ...
Weybridge Council
M&S and Tesco at Brooklands - Shameful neglect of motorsport heritage
Resolved 17 Apr 2015
The unique banked circuit at Brooklands was built in 1907 and is widely regarded as the birthplace o...
South West Trains
South West Trains
Fobbed off
I have been using South West Trains on & off since 1993. Their service has got steadily worse in the...
SAA
No in-flight entertainment for SAA flight
I flew SAA 5 April from Perth to Johannesburg with no in flight entertainment. That's 11 hours of ju...
Delta Airlines
Delta Airlines cannot find my backpack....
@FlorianWagner89: @Delta cannot find my #backpack, although it contains my #ID! #speachless #lostlug...
EE
Ee shocking customer service
I signed up to EE broadband & TV 2 weeks ago. After trying to get hold of their customer svc team wh...
Barclays
Barclays Bank
so after 4 weeks of being lied to and hung up on !. Barclays are accusing me of lying when I was sim...
AA Insurance
Lost in (Travel Insurance) Translation
So, my girlfriend has had to visit hospital in Japan. After 2 weeks of faffing, I'm beginning to get...
Scottish Power
Scottish Power Boiler Insurance Useless
My 80 year old mother's 10 year old boiler (so not ancient) has been condemned and capped for safety...
Scottish Power
Scottish Power customer service shocking
Am stuck in an almost comical loop where Scottish Power reply to my emails with completely unrelated...
Vodafone
upgrade & sim swap
I upgraded Friday, was told new phone & sim would work in about 10mins but could take upto 24 hour...
Coral
Coral won't honour bet
On Friday 3 april I was told by a mate that coral would give you a free £20 bet with £5 staked. He...
EE
EE ineptitude
I ordered the EE home broadband service at the beginning of March, they cancelled my service with Sk...
Sky
Sky bet
absolutely disgraceful service, gave me the option 3 times to cash out for my winning then changed t...
Infiniti's doesn't honor prepaid maintenance agreement
Nothing better then paying $2000 for a prepaid maintenance agreement on my EX37 and dropping it off ...
Hermes
Hermes is the worst
I ordered from Matalan I love them x Heremes for the millionth time messed up. We were in all day ju...
When Energy Companies will only rely on what the computer says...
I recently switched to First Utility but when Scottish Power provided my electricity readings to the...
EE
EE lies
Was convinced to sign up to EE's broadband service because I was offered a 10GB data boost on my EE ...
The Hut
The Hut.com useless service
A joke service from the Hut.com messed up a simple order and it's taken more than 7 days to even sta...
Cobra tuner damaged my motorcycle and I'm stuck with it!
I purchased the cobra FI2000, installed it as directed and it blew my ecm. Bottom line: @cobrausa @...
EE
ee TV and broadband
Had ee TV and broadband installed around 2 months ago and for the first 6 weeks the TV box would cra...
thompson/firstchoice customer service sucks
We have just booked a 2 week hol to Jamaica which cost nearly £2600. Then couldnt even get a seat t...
Anglesey council
Recycle collection is always on a friday which has been getting later & later every week, this time...
Post Office
PostOffice Currency Scam
I was quoted a different amount online than in branch when buying Euros at the postoffice branch in ...
Sky and BT open reach
Booked in for my sky broadband and phone to be connected, Tues 17th. Was told by both I need a new l...
EE
EE/Orange. Daylight Robbers
since January they have been overcharging my bill. Today I get a bill for over £79-my contract is ...
BMW
Vines BMW dealership in Guildford
Resolved
Walk into Vines BMW and approach two receptionists behind their 'bunker' of a desk. I've obvioulsy i...
EE
EE - Disgusting serivce
Knowing that my contract was coming to an end, I phone EE and asked that what my options were. I lo...
prestige flowers
Mothers day flowers ordered arrived on tbe wrong dsy and dead on day of delivery. Still waiting for ...
EE
EE have caused endless hassle
My problems first started when I needed to replace my phone through my phones4u insurance. The girl ...
Sky
Sky Broadband
Terrible Service, supposed to be getting Superfast Broadband, but all I'm getting is between 2mb and...
Sky
skys service
I've been waiting since Feb 16th to get skybto install a phone line and inet access in my home. They...
Comcast
Comcast is an awful company!
I met a comcast rep at a home & garden festival in october. He wanted me to add home security to my ...
724 Green Line bus service
Fobbed off 24 Sep 2015
Waited 2 hours for the 724 bus from Ware to Harlow because the 19:15 bus failed to show again. When...
Guildford Highways
Rubbish all over roadside
Fobbed off 09 Mar 2015
There is an unbelievable amount of rubbish up the side of the A3 near liphook! Looks like a rubbish ...
Flybe
Flybe
Resolved
Waiting for an answer to emails and refund of the money Flybe promised at the start of December. Giv...
Avis Rent-A-Car
Avis Rent-A-Car
Resolved
Reserved and paid for an SUV. Fiance works in a hospital as a nurse and got out of work late. Went t...
Harvester
Abysmal Service at Sovereign Harbour @HarvesterUK , Eastbourne.
Resolved
Literally had the worst dining experience ever this evening. Had to wait 30 minutes to even get a ta...
O2
O2 - Customer for +10 years and this is how they treat you!
Resolved
Updated my contract, which worked out better for me (at the time) by removing a dongle I was never u...
Petrol Prices
Motorway Fuel Prices and Petrol prices by post code
The price of fuel at motorway service stations and the variable price of petrol by post code are top...
Highways Agency
M6 Toll Road, Why
Why when I join the M6 Toll road at T4 from the A38 do I have to pay the same as drivers joining fro...
Burger King
Burger King - Chesterfield
Resolved
Very disappointing trip to Burger King in Chrsterfield just now. Half the lights were not working, v...
Audi
Audi A3
Resolved
so had minor accident 8 weeks ago - car went to specialist audi repair centre. Only it cannot be fi...
Achica
Achica - poor fulfillment of orders
Fobbed off 02 Mar 2015
I've shopped on Achica for a couple of years now without a hitch. But things are beginning to wobbl...
Spotify
Spotify
I, like hundreds of others that I can see on the forum, am having a recurring issue with Spotify on ...
Surrey Highways
Double yellow lines ignored by hungry drivers
Fobbed off 20 Feb 2015
Bakers in Ripley on busy corner is surrounded by double yellow lines to protect pedestrians and moto...
Vodafone
Vodafone Sure Start
Resolved
I have just moved into an area that has really terrible vodafone signal. I decided to buy a sure sig...
Highways Agency
No road markings
When we came back from holiday in August, the council decided to resurface our road in front of the ...
Driving
'Indicators'
I am amazed on a daily basis the number of fellow drivers who insist on non-indicating whilst travel...
Crystal Ski Holidays
CRYSTAL SKI Incompetence highlights ( theres lots more!)- AVOID CRYSTAL SKI !!
Our recent Crystal ski holiday to Meribel : On 27th Dec after 3 hour delay on runway we were flow...
T Mobile
Mobile phone rip off
My ex wife gave my son her old I phone a few months ago after the t-mobile contract ran out. I got h...
American Airlines
American Airlines Refunds
Resolved 28 Jan 2015
In December I purchased an airline ticket for myself to travel to the Caribbean on American Airlines...
Vodafone
Vodafone
Signed up for a sim only plan today ...plan that was sold was a 4g plan ...despite my questioning it...
Visa
double billed on visa card
Resolved 31 Jan 2015
Incorrect Debit /Fraudulent Charges on my Visa Card by JW Marriott Mumbai -03.01.15 JW Marriott tea...
Argos
Argos - Meadowhall
Resolved 03 Jan 2015
Placed a reserve online this morning to save waiting in the queue only to be told at the pay machine...
Sky
Sky Email
To set up a sky e-mail address you need a non sky e-mail, surely if you have that you would not need...
Morrisons
Morrisons monster
at 8pm this evening I was doing my shop at morrisons when a women shouting down the aisle 'you need ...
Petrol Prices
x.9 pence per litre of fuel
Why oh why do we allow this blatant psychological trickery on our forecourts? We all know the mark...
Santander
22 year old left with no Xmas money in Oz by Banking Giant Santander !!!
Good evening, I am completely disgusted with the service and response i have just received from Sa...
Shopping
Click & Collect
Can be good - can be bad
Petrol Prices
Rip Off Motorway Petrol Stations
I recently returned from Cornwall filling up with unleaded petrol just outside St Austell at Tesco. ...
Goldsmiths
Goldsmiths click and collect
Resolved 19 Jan 2015
I found this service total and utter garbage. I purchased a certain watch on the wednesday which I w...
Godalming Council
Traffic lights
I was stuck at a red light here for 3 - 4 mins with no change to the lights. I was coming from the S...
Specsavers
Shoudnt have gone to Specsavers ....
After persuasion from the Optician agreed to change brand of contact lenses - new ones more expensiv...
Starbucks
Starbucks fail
Really poor experience at Starbucks, Leicester Forest East service station. Two things, firstly an ...
Vodafone
Vodafone - No Service
Resolved 29 Dec 2014
Thanks for your text today about Red 4G. So I can now get Spotify Premium, Sky Sports Mobile TV, NOW...
Asda
infested asda products
I do not understand how a company as big as Asda can allow for infested products to be delivered in ...
Argos
Argos Online reserve
I reserved a product on Argos' website and then went to collect it about 1 hour later. When I got t...
Guildford Highways
Worst road layout ever
This little bit of road has a stop sign, which caused shed loads of traffic every day. If it was j...
Cyclists
Cycling madness
Just driven home, very busy roads, in a line of cars waiting for the traffic lights to change to gre...
BT
British Telecom
Resolved 10 Dec 2014
After BT calling a few months ago and persuading my 76 year old parents to swtich to BT Infinity (wh...
Highways Agency
Smart Motorways - Variable Speed Limit MI Junc 10 - 13
I suffered the M1 junction 10 to 13 60mph again on Thursday 13/11 evening at around 2000. The conges...
Highways Agency
Road Closure Planning, I just want to go home!
MI North Thursday 13/11 approx 2130. Good signs telling that Junc 24 and the A50 were closed and to ...
Frankie & Benny's
Frankie and Bennys
A very disappointing experience today, no heating in the restaurant and then cold food.. Not up to u...
Petrol Prices
Petrol Prices On The Motorway
How can motorway service stations be allowed to rip us motorists off time & time again surely the pr...
US Airways
US Airways
What is it with US airlines and service experience; how they need competition to improve standards, ...
Thrifty Car Hire
Thrifty Car Hire - a very poor customer experience
I would strongly advice against using Thrifty USA for car hire when holidaying from the UK, particul...
Buckinghamshire Council
Buckinghamshire County Council school fees part 2
Now had another bill for my daughter entering 6th form - £764!! It's going to cost me over £1400 p...
Buckinghamshire Council
Buckinghamshire County Council hike school transport fees
Just had bill for school bus fees through for September. Last year it was £80. This year it's £570...
British Airways
British Airways
Had my first experience of flying BA first class last week to/from US including use of Concorde Loun...
M&S
M&S Self Service Tills
It maybe just me but M&S self service tills?, 1) The bagging area is far too small, if you have a ...
Plasters
Plasters
So you've just cut your finger, nothing serious but it's painful and blood is dripping everywhere. T...
Insurance
Unwanted calls on my mobile
Within 2 hours of reporting a minor traffic accident to my insurer I've had 2 unsolicited calls to m...
The Parsonage Hotel & Spa
The Parsonage Hotel & Spa
Myself and 3 girlfriends booked the 'girls night in' package at The Parsonage Hotel & Spa to celebra...
Russell & Bromley
Russel & Bromley Oxford Street
This shop is in danger of losing customer because they are so focused on upselling unnecessary produ...
TV
Sports commentary
Why do TV commentators feel it necessary to explain in detail what you can already see happening on...
BBC
BBC
The time the BBC takes up promoting and advertising themselves and their forthcoming programmes on b...
Stoke Mandeville Stadium
Stoke Mandeville Stadium
I spend hours and hours at various swimming pools in the Aylesbury area while my kids are at swimmin...
Buckinghamshire Council
Grass cutting
Apparently cost cutting now means that grass verges aren't being cut as regularly in Buckinghamshire...
West Sussex Council
Cycle Lanes in Brighton
Where do I start with this? God knows how much money has been spent in the city to create useless c...
Ryanair
Flying by Ryanair
Ryanair now allow a second cabin bag - 35 x 20 x 20 cms. What kind of bag is that!!
Morrisons
Why Do It ?
Why do Morrisons charge different prices for petrol and diesel at different stores. Chatsworth Road,...
South Derbyshire Council
30 mph on The Mease please
This road has to be reduced from 40 t0 30mph? It wasn't changed when a new pedestrian crossing was r...
Surrey Council
A Cayman-registered developer wants to build 2,500 homes in the Surrey Green Belt
They have put forward a proposal to build a new town of 2,500 houses on the site of the former Wisle...
Guildford
No google street view of Guildford High street
There seems to be no street view of Guildford High Street. I believe if there is any part of Guildf...
TGI Fridays
TGI's
Went to TGI's for the first time in years, wont be going back for many more. Slow, poor quality, ter...
British Airways
BA compensation a paltry £30 - United airlines £125 for the same thing
Fobbed off 19 May 2016
In flight entertainment not working on BA flight from New York to London. £30 Highlife voucher as a...
Crush
Yummy chicken chilli at Crush
The best chicken chilli around Oxford Circus
Driving
COURTEOUS DRIVING
Why dont people use indicators anymore
Topshop
Topshop - Oxford Circus
Fab customer serivce!
Highways Agency
Motorway Variable Speed limits yet again
Thursday 20th yet again, Junction 10 - 13 60mph at 2015, Congestion. WHAT CONGESTION, same as ever o...
Highways Agency
M1 Roadworks
Still thereUpdated on 27/10/2014 15:27EV...
Guildford Highways
Appalling road condition between Guildford and Woking
The condition of the road surface when travelling between Guildford and Woking, just past Slyfield I...
Highways Agency
M1 variable traffic signs - Is anyone managing these?
Just travelled from M25 to Milton Keynes on M1. Very light traffic all the time. Incredibly the sig...
Football
Professional Footballers
Now if my performances ranged between being brilliant and absolutely hopeless I wouldn't be in a job...
Highways Agency
Variable Speed Limits, again and again
Who manages the performance of those responsible for operating these? Yet again last night on the M2...
Pizza Express
Pizza Express, lame excuse
Dirty tables in Pizza Express Chertsey at 1230 so only open an hour. Staff blamed the problem on the...
Films
American Hustle
Where did the last 2 hours and 10 minutes of my life go? Absolutely nothing happened. This is the ...
South West Trains
South West Trains
What a total disaster this company is and has proven to be over the last couple of weeks of bad weat...
Waitrose
Waitrose
What a shame that the introduction of Waitrose Essentials, a great marketing idea without a doubt, h...
Chiltern Railways
Chiltern Railways
When will Chiltern provide the train capacity and frequency that their commuter customers are due? ...
Highways Agency
Potholes
Everywhere I seem to drive these days I hit a pothole. I appreciate these can literally form overnig...
Highways Agency
60 MPH limit proposed on M1 Ridiculous!
A proposed limit of 60 mph for a stretch of the M1 to reduce emissions. Ludicrous! One minute they...
Education
Funding for Rural Schools
I have recently joined the Board of Governors for my local primary school and was shocked at the dis...
Guildford Highways
Woking Road - A320 - Guildford
This stretch of road is, well, diabolical. Every time I drive along it I find myself both swerving...
HMRC
HMRC - sort out your call waiting Queue System
37 mins to get through to HMRC to sort a tax issue for my son. I bet it is one of the busiest call c...
Supermarket
Fast Track
The so called "fast track" is meant to be, well... Fast! So why do they put the slowest person in th...
Burger King
not-so-fast food
Newport Pagnell - Northbound on the M1. Hunger struck and burger king and kfc are the only possible...
Highways Agency
Variable Speed Limits / No headlights in a Monsoon
At there best again today on the M42 around 1130am. Who audits the performance of those responsible?...
Cars
Come on Girls - Choose the car yourself!
Big, sometimes huge and almost always black in colour. The bigger the car the smaller the blonde bob...
M&S
M&S Petrol Station in Merrow and Farnham and ...............
It's been already said on Soapbox, but the M&S-BP garages need to sort out the pumps so that you can...
Blundells
Awful service from Blundells
The service we have received has been nothing short of disastrous. We have been lied to on numerous ...
Sheffield Council
Traffic light sequence - meadowhall
The traffic light sequence and priority as you leave the boots entrance car park are a joke. When me...
Highways Agency
Motorway Middle Lane Drivers
Another 3 hour journey home last night on the wonderful M1 playing dodge the middle lane driver. Com...
M&S
M&S Petrol Station at Hampton Court
Why? It says a petrol station on the sign, and yet every day it's over run with idiots do their dail...
School Run
4x4 Vehicles parking on the School Run
I know it's probably old hat, however, it now seems every parent with children at private school hav...
Guildford Council
Councilors giving away our Green Belt
Hiding behind alleged "pressure from central government", our local representatives are blithely giv...
Guildford Council
Friary Centre Parking - stupid machines
Why can't the machines in the car park take cards or text number or Ringo? Still only take coins and...
Highways Agency
Pedestrian lights timings
The pedestrian lights outside sainsburys in Burpham stay red far too long. You can be waiting for ov...
Northern Line
Commuting on the Northern line
Overpriced, no seats, delays and yet still getting more and more expensive. People want to take a st...
Estate Agents
Estate agents cashing in
It astounds me that estate agents can charge exorbitant rates to honest citizens and then provide "p...
Guildford Council
Parking charges in Guildford
Guildford council, in their infinite wisdom decided to charge after 1800 for parking. The result of...
Godalming Council
People parking on double yellows
There is a blind corner here, so when the charming gentleman with the enormous 4x4 parks his car on ...
NHS
Doctors being closed on a Sunday!
Madness, what if I need an appointment on a Sunday. Shops open on a Sunday. petrol stations open o...
Highways Agency
Guildford 2 to 1 traffic lights
I am sure there are other places where these exist, but Guildford's road designers and councillors s...
Michael The Window Cleaner
Michael Window Cleaner - Farnham
Absolutely never use this business. Michael is a fraudster. He will arrive during the day when no on...
Surrey Highways
Idiotic junction in Woking near the station xx
A left hand turn onto a one way road. Look right, no traffic, pull out and in less than 10ft round t...
Something nice to say?
We not only name and shame those who don't care about getting it wrong,
we rave about those who care enough about making it right.